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Ordinary Time Earnings - Type E.
Hi there, Could someone please assist with the process for setting up an OTE pay type in Reckon One that can be flagged as both Type E and Type R? Back pay (current year): Type R Back pay (prior years): Type E Thanks in advance for your help. Kind regards, Lucy
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RAH Unable to Connect
Cannot connect to RAH this morning.
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Unrecoverable error. Code 00000 20132
We use Reckon Accounts Premier Edition 2022. When I try to print the Business Activity Statement, it comes up with 'Reckon Accounts - Unrecoverable Error. Reckon Accounts has experienced a problem and must be shut down. Code: 00000 20132." What am I suppose t do? Could you help with this please. Thank you.
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GST reconciliation
When my consultant set me up I've used the spreadsheet to reconcile the GST from the reports in Reckon Hosted. It rarely balances, so it drives me mad. Entering the amounts from the B/Sheet into excel recon, i.e., GST control, Debtors, Creditors & GST 101, last month the difference between this was only $12 (great)! After…
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How can I resend PAYG payment summary for previous financial years?
I'm having trouble locating the means of either reprinting or re-emailing the PAYG payment summary for closed financial years to an employee
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Inventory Assembly - I Purchase This Assembly Item From A Supplier
I am confused about whether to tick the 'I purchase this assembly item from a supplier' under Inventory Assembly Item. We buy inventory parts from one supplier which we then use to build assembly items. My first thought is not to select this option since we do not purchase the built up assembly item from the supplier, just…
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Reckon Invoices App update! ✨ Automatic Invoice Reminders 📱
The Reckon Invoices App has received an update to version 3.5.4 which introduces the ability to enabled automatic invoice reminders directly from the app! The latest Reckon Invoices App update is now available for you to download from Google Play Store or Apple App Store. How does it work? If Automatic Invoice…
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How to terminate an employee and pay out annual leave
What is the easiest way to terminate an employee and pay out their annual leave in one pay Thank you
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Payment terms using book default instead of customer default since invoice upgrade
Since the change to the invoice screen my payment terms on a new invoice always come up with the book default payment terms and not the payment terms chosen in the customer contact. My default is 30days but I have some customers that I have set to 30 days EOM. I have confirmed that it is still set to that in the customer…
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Allow users to include custom fields in the emails for invoices, payroll, reminders, etc.
We have the ability to create custom fields in customers but we cannot reference those custom fields in email templates.
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Reckon Accounts has experienced a problem and must be shut down
I cannot open Reckon this morning. Getting an error "Reckon accounts has experienced a problem and must be shut down". Tried logging out completely and re-starting, but hasn't fixed. Please help.
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Dates for items on pay slips
In the software I can add dates for things like leave or allowances or higher duty pay but these do not show on the payslip. It would be useful if there were a setting somewhere to have these dates show. The reason I ask is that I am making some backpayments over a period of time and want to show the employee the period…
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Edit Payslip email message
Could the ability to add a message to the covering email for payslips be made available? This was something we used in Payroll Premier.
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Dates for items on pay slips
In the software I can add dates for things like leave or allowances or higher duty pay but these do not show on the payslip. is there a setting somewhere to have these dates show. The reason I ask is that I am making some backpayments over a period of time and want to show the employee the period the backpayment covers. I…
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#TipTuesday - Customise your invoice template with a header image this holiday season! 🎄
Say goodbye to plain, old, boring invoices! As you may know, Reckon One launched brand new invoice templates! One of the key features of the new templates allow you to add headers or promotional graphics to your invoices, making them more relevant and eye catching. For example, you could add a seasonal header for the…