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Pop up box wont go away
As per the attached screen shot the pop up box won't go away. A 2nd box pops up behind it but I can't see it. It is also stopping me from accessing the tabs along the top of the dashboard .
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🛠️ Scheduled Maintenance - Reckon Accounts Hosted (7 June 2025)
Hi everyone! Reckon Accounts Hosted will be undergoing a short period of planned maintenance late on Saturday night, 7 June 2025. Maintenance will commence late Saturday night/Sunday morning between: 10:00PM to 2:00AM (AEST) Saturday 7 June 2025 12:00AM to 4:00AM (NZST) Sunday 8 June 2025 ⚠ IMPORTANT ⚠ This maintenance…
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How do I back up information for tax audit purposes
Hi Rav, I have sold my business and I want to discontinue my subscription to Reckon. How do I back up all the data to keep for 7 years for tax audits purposes. How do I access my data (payroll etc) from Reckon once I don't have a subscription anymore?
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Email notifications from the Reckon Community (6 June 2025)
Hi everyone It looks like we may be experiencing an issue with the Reckon Community at the moment where email notifications are being sent for ranks that you've already earned on the Community. This does not affect any Reckon software and is isolated to the Reckon Community only. From what I've observed so far, it looks…
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MFA Code Not Being Received
hi im not receiving the MFA code tonight. i put it on aeroplane mode and ive switched off the phone as well….im sending and receiving sms…im on vodafone so im not sure if this is why Any help will be great appreciated
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How to change to new superfund for one employee when payrun batch has already been paid through Beam
I have an employee who had an incorrect superfund ABN (old superfund) for a past payrun. Recent payruns have the correct superfund ABN (new superfund) and related super amounts have successfully been paid through Superstream. All payroll super batches have been processed and paid through Beam except for the super amount…
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Not receiving MFA code - Vodafone
as of just now I cannot receive my code. Either in Firefox, which I always use, or in Chrome. Need to be able to access on the weekend
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Report Showing Classes for Accounts Payable
Hi, I am reasonably sure I know the answer to this question, but I thought I would ask it anyway. Have a client who wants to run an Unpaid Bills report showing Classes. Does anyone have any suggestions, taking into account that Classes are primarily designed for P&L Trading Reports? Thank you
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Reckon Gov Connect STP reports
Hi, has there been a up date to the above during the upgrades? Reckon Payroll is not available under products for me. I am trying to access my STP2 report for the payroll have I lodged today thanks
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Bank Statement Import
Hi, I am trying to import our bank statement. But keep getting the following "Not transaction received" within the dates I am trying to upload. Even though there is.
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Latest RAH Discussions
I notice this morning that something strange seems to be happening with the latest updates on posts as showing on the initial opening page that there is something new to view. Specifically I note for the following posts: Missing Logo…. - most recent by RAV at 7:05. There is no post at that time today. Tip Tuesday…. - most…
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Super fund set up
Hi all In Desktop RA Premier - when setting up a new super fund, what is the number that identifies us to the super fund please? Surely not the employees individual number? Thanks!
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changing $ amounts in my invoices
I very often have to change the dollar amount when typing up invoices. I used to be able to do that by just typing over the top, but now I cannot do that. All I can do is to CUT & then add - that's annoying. Any suggestions? Thanks!
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no printer
Hi all, since reckon update i can't print. with the options Reckon have suggested i have no padlock icon to allow pop ups nor the clipboard icon. i am using Mac not windows so this may be different but no options suggested for Mac users thanks in advance.
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Default number of print copies
This discussion was created from comments split from: Default printer setup reverts to Letter after each session.