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Drill down in reports to follow the filters of the original report
I haven't had a chance to try the new features in Reports yet, so if this is already covered, please let me know. Previously, when I drilled down in a P&L report for say, one project, the account transactions shown would be for all entries, not just the project I was looking at. By that stage, I was already interested in…
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10 employees per page
Good afternoon I have 17 employees in my list but the latest employee screen update only shows the first 10. If I use the dropdown at the bottom to change this to display 20 or 50 employees, it doesn't stick. When I leave the page and come back it's reverted to 10 again. Is there any way I can make this selection stay?
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Reckon One update! ✨ Brand new STP report & more!
We're starting 2026 off with a bang with Reckon One's first release of the year and its a good one! 💥🚀 This update includes a brand new Single Touch Payroll (STP) report which will make your reconciliation a breeze plus bunch of other enhancements & fixes. Check out the full inclusions of this release below. ✨ STP Year to…
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recovery of client data file from un-renewed subscription
Hi, my client decided not to renew their Reckon Hosted subscription, as their company was being shut down. Unforunately, the company still needs to lodge various returns, and the financial data is needed. If the subscription was to be paid now , will the data file become accessible again, or is it gone for good? If you…
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Urgent issue - Reckon Desktop SDK - BeginSession can't find company file
This happened yesterday at a major client site, and must be fixed urgently. They have Reckon Accounts Desktop Enterprise Wholesale and Manufacturing (2021), and my software sends Invoice and Purchase Orders to it via the Reckon Accounts Desktop API (Intuit). Last successful calls 5pm 21/12/2022. Yesterday morning, can't…
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How to set up Super for Contractors without making them Employees
We are a (very) small Regional Council in WA. We have 12 Councillors who we pay meeting attendance fees to bi-monthly. I've always treated them as suppliers and raised bills when their payments are due. Unfortunately after next month we will be required to pay them superannuation as well. I don't want to set them up as…
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Annual Leave - where to change where it goes
I have just found out that Annual Leave paid in October and December has gone to an Annual Leave A/c that is nowhere near the rest of the Wages components. I can't find where to change where it gets coded to. I don't want wages split into its various components. It should go to Gross Wages along with all other wage items.…
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Can I have multiple companies set up within the subscription?
With a single user licence, can I have multiple companies set up within the subscription?
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Activation - RA Desktop
Good Afternoon Can you please give me the link that gives instructions on how to Activate RA Enterprise after a renewal has been paid
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Prefilling pay
Good morning. I've started out with Reckon One a week ago so still learning but my pay runs is coming up in a couple of days. Is there a way to input pay information for an employee so that it prefills in the pay run so I don't have to enter it all in every time?
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Employee no comes up as Gender column in reports
I have a memorised contacts report on which the employee no is displayed. However if I try to create a new report and select employee no it comes up as Gender not No. This is happening on Hosted and desktop Enterprise
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#TipTuesday - Reckon Accounts Hosted/Desktop - re-import a bank statement file
🌟 Tip Tuesday – Welcome to 2026! 🌟 Good morning everyone, and welcome to my first Tip Tuesday of 2026. I hope you all had a great New Year and are feeling well-rested and refreshed. For this week’s tip, I want to remind everyone how to re-import a bank statement file (QIF) that didn’t import successfully the first time.…
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Novated Lease setup
hi guys, I need to setup novated lease for an employee. will you be able to guide me through step by step pls? im using Reckon One. Cheers
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Delivery docket?
I need to be able to print a delivery docket to be delivered with an order. I cannot see a delivery docket function in Reckon One. Am I missing it, or does it not exist? (note, I tried using an alternate version of a tax invoice without all the details, but its not really satisfactory, as it still says 'tax invoice' at the…
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Need to reduce wage without affecting tax and super
I made a large personal super contribution and now need to reduce the wage amount accountant says you will need to adjust previously published pay run/s (from 1 July 2024 to 30 June 2025) – strictly reducing the wage amount by a total of e.g. $20000 and ensuring the tax and super figures do not change. Is there an easier…