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AWS message on-screen in browser that won't go away
Hello. I have been having trouble with a message that comes up in the "https" area and it blocks the drop down menus for Lists etc and I can't get it to go away. Can anybody help please? I have tried to attach a screen shot but it will not allow me too, maybe due to security levels. The message/URL? is…
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Reckon Accounts Hosted printing issue - A file has been printed (29 August)
Hi everyone We are currently investigating reports of printing issues from Reckon Accounts Hosted. Currently when attempting to print a document such as an invoice or report, a message is appearing on-screen such as the example below and the print job does not proceed. We are currently investigating this issue in…
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Reckon One update! ✨ Custom fields, Resizable Columns, Help Videos & more!
Reckon One has received a new update which introduces some new highly requested features including Custom Fields and Resizable Columns! This release also includes other enhancements and fixes including a new home for our Reckon One help videos. Check out the full inclusions below. ✨ Custom Fields You can now create and use…
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Bank account details on payslips
Would be nice to have the option to include employees bank details and amounts paid into their bank account. We have a lot of employees who have their pay distributed to 2,3 or 4 bank accounts.
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Creating and using Custom Fields 🎥
Custom fields are a great way to add unique or additional information required for your business, customers and invoices. Check out our how-to video below to learn how to create and use custom fields with your invoices! https://reckon-1.wistia.com/medias/hemkez8whb
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Merged: RAH Printing error - A file has been printed
This discussion has been merged.
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How to Set up Recurring Transfers
I can set up recurring payments and receipts, but I need to be able to set up a client's weekly transfers (4 in total) as recurring from one of his bank accounts to another. I only get to do his work quarterly so much time is wasted entering these transfers. When I've had attempts, when I go to the account bit, it doesn't…
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Employee Deductions
We have a driver who requires an Interlock on the truck. Driver has to pay for this to be installed and removed, however he didnt have the money at the time. We have paid for it, therefore over the next few weeks we need to deduct amounts from his pay to repay it. Anyone know how I would set this up correctly, and what…
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Employee Termination & Final Payment
Good morning, I have to do the final payment to the 2 employees resigning. They have already served the notice period, and they have some annual leave balance. Also, they are entitle for the long service leave (LSL). I have calculated their LSL by using the WA long service leave calculator. Can anyone help me with the…
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Really trying to figure this out
Morning all, Following on from my black screen of death, I have had further issues this month in relation to entering memorised transactions into the customer ledger. The issue is that my account is the one that is having issues, and not the system. I have tried it on 2 seperate computers and I keep getting mysterious…
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Unable to get manual import EFT details. What is happening here please?
Hi. Trying to upload a QIF file from Bank Data and coming up with this error. Even though have done exactly same process many times before.
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Problem sending batch emails
Since the upgrade a client is unable to send emails in a batch, they have about 70 invoices per day, but lately only some get sent and they have to manually work out which ones haven’t gone and resend the next day
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Why do i keep getting this when i log into reckon hosted
b5c5e1ced443bfcdf0481e90be0877596a8660612f7316cc467a1de8.appstream2.ap-southeast-2.aws.amazon.com wants to
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Reversing Pay Run and Submission to ATO of STP
We have incorrectly paid someone and have uploaded this to STP. The employee has since returned the funds to us. How can we alter the payroll in reckon that was put through and correct what has been uploaded to ATO via STP? my understanding is that we can't put through a negative payroll - is this correct? What is the best…
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Last payrun of the year missing but was included in EOFY
This discussion was created from comments split from: #TipTuesday - Why does my Payroll Summary report not match my EOFY finalisation? 📆.