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Follow UP of Customer's INvoiced - bulk letter emailed to follow up 6 months after
Morning, we install ac units - and was wondering is there a way in reckon, to send out bulk letters/emails to these customers we've invoiced, 6-12 months afterwards, to recommend servicing of ac units - thought i'd check in reckon first, before looking at other programs.
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Access all employee payslips in one place
Hi Reckon team I'm putting this idea to the community for consideration. I think it would be a nice addition to be able to access all payslips for an employee in once place such as their profile rather than having to dig through individual pay runs.
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Merged: Multiple payslips
This discussion has been merged.
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Catalog button
Hi Reckon team What is the Catalog button supposed to do in the new version of Hosted? I've clicked it but doesn't seem to do or show anything? There doesn't seem to be anything on this in the help info either.
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Issues with holiday and personal leave
Once again I am having problems with Reckon holiday and personal leave. I have manually input the correct available hours into each employee, with the correct YTD Used hours. This does not hold, I have 2 that are correct, the others are not calculating. EG : One employee Actual YTD Holiday used is 15.66 Reckon has 31.32…
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Customize payslip
May I ask how to accrued leaves on the pay slips. Currently the payslip only shows wages and super information. Thank you.
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Long Service Leave
Hi I need some assistance in setting up addition & deduction items in payroll. A couple of our employees have taken Long Service Leave from Leaveplus to which we contribute but since there is no paycheque for them for the LSL period taken, I need to know how to set this up in payroll for the super guarantee and annual…
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ABA File for Direct Debiting customer accounts - Reckon One
Reckon One has the ability to write ABA files for supplier and payroll batch payments; it would be good if we could also write ABA files for Direct Debiting customer accounts when creating invoices please 😊
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Setting up bank feed
I had open bank feed set up and working, but it stopped working after 2 days. Hoping to reset I deleted it and now cant activate it despite going through the setup again sucessfully - it does not appear. I have spoken to help desk but have had no feedback - Case no. CAS-345718-V9V4N7 Any Ideas
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New Reckon One, existing debtors. How to add?
I have been doing my accounts via Excel spreadsheets up until now but wanted to start the new FY with a computerized program. How can I put my existing debtors' balances into the system without generating brand new invoices for them? Happy to manually input the data as I only have about 25 of them, but didn't to reissue…
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✨ A new platform experience for Reckon Accounts Hosted!
We’re super excited to let you know Reckon Accounts Hosted will be upgraded to a NEW platform experience! The new platform is designed to provide enhancements in file management such as the ability to download multiple files simultaneously, the option to drag & drop files, dual monitor support for multiple windows and…
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bank register and numbering
I have used the registers for many years when suitable, but I have noticed in recent weeks that there is no way to stop numbers appearing in the cheque number field. Even if there is no number whilst entering after the transaction is saved a number appears and I have to back and delete them I wish you could turn off…
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MFA Code Not Being Received
Morning, dont know if anyone else is having this issue, but I am not receiving the MFA Code this morning. I have closed programme and re-started and still no code. Put phone into Airplane Mode for a couple of minutes and switched it off but still nothing - PLEASE HELP ASAP
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Temporary Files drive in new platform
Hi Rav I've been using the new platform for Reckon Accounts Hosted. What is the temporary files drive used for? I've read through the documentation and noted that it states anything stored here will be deleted, so it suggests there is no purpose to that drive or am I remiss in my understanding? Is there any way to remove…
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Change an entry from transfer to a payment
Hi, I am new to Reckon one , having used Reckon Desktop for 20yrs. I can not work out how to change this entry from a transfer to a payment. Your time in answering will be appreciated in advance. Cheers Anita