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Incorrect YTD totals
Hello. We had a staff member temporarily change the amount of their RESC payments. One week (Nov 20), this amount wasn't changed correctly on their paycheque so yesterday we did an STP upload with just their correct paycheque. When we went to pay tax today, the ATO portal shows 1 extra paycheque amount on totals for W1, W2…
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Registering software ID with ATO for a client
Hi, I'm a registered agent and when setting up our client on our Reckon GovConnect portal, at the point where I need to register the software ID for STP purposes, it only gives the option to call the ATO, but as they are experiencing long delays, I can't get through. Does anyone know if there is an alternative way of…
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Budgets per Project in R1
I'm writing from a background as Treasurer for theatrical (comic opera, live stage) musical performances. Gilbert & Sullivan Opera Victoria stages several shows per annum. We budget for each show, as well as non-show overheads and non-operating income. We would like to a) load Budgets tagged with a Project representing a…
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Introducing Stripe payments in Reckon One! 💳
We’re super excited to announce that Stripe payments are now available in Reckon One - giving you a faster and easier way to get paid! With seamless online payments built directly into your invoices, you can spend less time chasing payments. 💳 Your customers get a smoother, more convenient way to pay Pay instantly using…
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Reckon Accounts Hosted API Iterator Best Practices
Hi, A month back I was asking for assistance in accessing the Reckon Accounts hosted API, I have since created a fabric pipeline extracting information from the various entities inside of Reckon (Invoice, Accounts etc). It worked fine with the dummy data provided. But since having access to our live data, when extracting…
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Reckon Community Rewards Roundup! November 2025 🏆
How fast has 2025 flown by! We're in the home straight of 2025, summer's here ☀️ and Santa's prepping the sleigh 🎅 Another huge month on the Community, in fact November turned out to be 2025's busiest month in terms of views and visits on the Community! Massive thank you to our Community members! November 2025's $100 gift…
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Reckon One update! ✨ Classifications in payroll & more!
Reckon One has received a new update today which introduces classifications in payroll along with fixes and enhancements. Check out the inclusions in today's update below. 🆕 Classifications in Payroll Reckon One already has classifications for invoices, bills, adjustment notes and journal entries and we're now really…
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Will Reckon Accounts Plus read a Reckon Accounts Premier data file
Currently using Desktop Reckon Accounts Plus Premier (Professional Services) Looking at downgrading to Reckon Accounts Plus (Desktop). Will my current data file still be usable in Accounts Plus?
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How Do I bring in Opening balances from a prior accounting year
Is there a way to bring in receivables and payables balances for a prior financial year. I was previously using MYOB and started my accounting in Reckon from the beginning of this new financial year, however, I had some prior balances that need to be bought in. Some are customers, some are suppliers ? Have looked…
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Do i have to tick include in every hour worked leave accrual when setting up annual & personal leave
Hi in setting up personal and annual leave in payroll items, do i have to tick the ''include in every hour worked leave accrual'' Thanks
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Processing Dates
Hi My payrun period end date reverted to the previous week and I did not notice until after finalising. Is there a way to correct for reporting or would I have to go into each employees transaction? I wouldn't worry except it chose yesterday as processing date instead of today. It must have moved as when I went into the…
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Reckon One update! ✨ Stripe payments in Reckon One, new item experience & more!
The latest Reckon One update has just landed and its a big one! You can now connect Reckon One with Stripe for easy payments and we've also upgraded the items screen to an all-new experience. Check out the inclusions of this update below! ✨ Stripe is now available with Reckon One! Connecting your Reckon One book with…
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Receiving payments for invoices with Stripe 🎥
Connecting your Reckon One book with Stripe allows your customers to pay your invoices simply from the invoice email itself! A receipt transaction for the invoice will be automatically created and the invoice will be marked as paid. This allows you to seamlessly and easily accept payments, have happier customers and get…
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Shared Company File Access Disappeared
Hi Community, I recently had an issue with sharing my company file with my accountant. I resolved the issue with tech support fixing the issue (there were multiple files) and my accountant was able to access the file. Late last week he was unable to access the file and I can't see him in the manage shared access. The 2…
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Simplified BAS tax item selection
When creating a Simplified BAS, it would be great to have a friendly pop-up window as a reminder to choose the tax items by clicking the G1 button. Also, adding a helpful warning message that appears if they try to generate a BAS report without selecting a tax item first. Thanks!! To something like this: