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Unable to Upgrade to V34
Hi I am trying to upgrade to large files to V34 and the system will not complete a backup. I have also copied the files into another folder as a backup. Does anyone have a suggestion on how to upgrade without doing a backup of the RA 2024 beforehand? John Peppas
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Editing posts - text disappears
Hi Rav I'm trying to edit a post I just left but when I try, the text in the post disappears. Glitch?
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HECS Debt set up
I have an employee who has a hecs debt. As the repayment amount is calculated as a percentage of gross income, do I need to enter the percentage amount in the employees payroll records or does Reckon automatically calculate the amount?
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Error: POS Database Repair
This morning the POS Terminal was working all fine and now a repair the database message has appeared for the POS Administrator Database. Followed the instructions to start the Repair to Database request and the below error message has come up. Any suggestions how to correct the below issue would be greatly appreciated. I…
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STP Errors?
Hi guys, Anybody else getting error msgs from the portal when lodging STP's? I've had 3 weeks in a row. Click on it and I get this "Either the ATO is down or Reckon SBR is unavailable". I doubt ATO has been down for 3 weeks … what is "Reckon SBR"? Bad time of year for it! Cheers, Rob
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An error has occurred in frmPOS : Form_KeyDown -2147417848
Recon POS V22 Get the following error every second tranaction Point of Sale An error has occurred in frmPOS : Form_KeyDown -2147417848 Automation error The object invoked has disconnected from its clients. This terminal will now close. Only does it on one of our 2 terminals Dave
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Badge emails from the Reckon Community (26 September)
Hi everyone Just wanted to give you a heads up, while I was undertaking some maintenance tasks in the background of the Reckon Community site today its come to my attention this may have inadvertently sent email notifications to a small number of Community members. The email notifications would have come from the Reckon…
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Error Code 5 when downloading latest STSL tax table update
This discussion was created from comments split from: Tax Table Update for STSL (24 September 2025) - Reckon Accounts Desktop v34.
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Merged: Error Code: 5
This discussion has been merged.
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New fully Affordable Subscription plan to automate Accounts Payable by CosmicBills!
We are introducing monthly fully affordable subscription . Any one doing entering manually bills , you can now use FREE PLAN and nothing to pay forever. Free Plan : 15 pdfs Lowest plan starts from $10.00 with 25 pdfs every month Registration :20 pdfs free Small Plan : $20.00 -150pdfs Medium Plan: $45.00 -200pdfs Large…
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Purchase order not appearing on invoice
Hi community I'm using Reckon One and added a purchase order number but it's not appearing on the invoice attachment copy. How do I make the details appear on the invoice?
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Include Reference No. checkbox?
I've just started using bank online to create ABA files and have noticed a checkbox for "Include Reference No." but it is greyed out. If this was ticked would this mean the description on the ABA file would be the Ref. No. rather than the default Lodgement Ref on the supplier card? If so, how do I turn this on? At the…
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What is the deal with Outlook being the only email provider now? (My Gmail still works!??)
I just upgraded to Accounts Premier V34, and came across the info regarding Outlook being the only email provider now. However my invoices still seem to be sending through Gmail (Google workspace). The way I read the documentation, it sounded like all other providers will no longer work (Yahoo/Gmail etc). Is this correct?…
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Beware Reckon Desktop V34 Firewall issues
I just installed Reckon Desktop Version 34 in a multiuser environment. What a nightmare! I followed all the instructions and disabled all the Firewalls BUT the installations did not configure itself to allow access through the firewalls once they were turned back on. NOTE: the so cllzed help instructions in V34 were…
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Subscription charge per entity
One of our clients has just received a phone call from Reckon saying that from October 19 he will be charged full subscription for each of his entities. He currently has 8 so that would end up costing him almost $7000 per year. We also have a number of clients who will be in the same boat. This is outrageous!!! How does…