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NO LOGO VISIBLE ON PRINTED INVOICES
I have tried to follow all steps as outlined in other people's concerns and issues with this problem. Software says it is unable to save my pdf file as it is corrupt. I have tried loading my pdf into Paint - no go. I have tried loading my jpeg file into the template - still blank. Please help.
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Wheel of death - not responding message
Hi is there an issue with Hosted this week. All week I have been getting the wheel of death and the not responding message? Everything I do, entering invoices, running reports.
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Logo not printing
When printing my invoices my logo is not printing even though it appears on the print preview. I have re-added to the logo to make sure it is in the correct place. I have checked I have the correct printer as per the new release.
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Why when I download the share price for asx code CQR it is always out a couple of cents?
why, when I download the share price through Reckon for asx code CQR it is always out a couple of cents when compared directly to the ASX web page and commsec?
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Dual screen function
In new update , dual screen doesn't work
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Watermark Logo On Invoice
Is there a way to add my company logo as a Watermark on my Invoices?
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Dual Screen Mode
I don't understand the dual screen option. I thought you would be able to have different screens open however its the same screen on dual windows. I don't understand the point. Please tell me I am wrong and haven't set it up properly.
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DOWNLOADED FILES
Where has the toolbox disappeared to please? My financial controller always exports his reports to an Excel file and usually can download from the toolbox, however with the new look, it has disappeared.
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Long Distance Transport- Travel Allowance
Hi, I am hoping someone can assist me pls as this also happened last year. I have a Transport Travel Allowance set up in Payroll as per Reckon Technical Support suggestion: Type -Addition Expense account -Wages Truck Tax Tracking Type- Allowance- Award Transport Payments Taxes - Nil ( no tick against PAYG or State Payroll…
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Fast coding portal and Reckon Hosted
HI, I have used the fast coding portal with minimal issues ever since it first became available. In the last few months however, I have had nothing but problems. Almost every time I log in, I have to reauthenticate all the accounts and more often than not, receive a message that there was a problem and to try again later.…
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How to make one supplier to be always gst free
Hi, I might actually have more than one, but this one in particular, I found on a google search instructions how to do it in Reckon One, but following that into the supplier, there was nothing there about tax or gst. This is the instruction - Is there another way to do it? Otherwise everyone is at risk of claiming GST from…
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Something has gone wrong error - Community email notifications ⚠️
Hi everyone Just a heads up, I've received some reports from Community members of an error appearing when clicking through from a Community email notification. It also seems to be occurring when viewing your own, or a fellow member's comments from their profile. Screenshot of the error message appearing above. I've raised…
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#TipTuesday - Using estimates within Reckon One
Good morning everyone! I hope you had a wonderful break over the weekend. For today's #TipTuesday, we will be covering the enabling and usage of estimates in Reckon One. Estimates are useful for business owners that are always out on the road to help them quote the cost of a job. Which can be the deciding factor if a…
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💡NEW POLL: How do you prefer to save changes when editing an employee’s pay in a pay run?
Hi Reckon Payroll Customers We're looking to improve the payroll experience in Reckon One and would love to get your feedback! In this particular poll, we would like to know how you prefer to save changes. Please review the two options in the image and vote for your preference. We look forward to seeing the results to help…
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How do sessions work in Reckon Accounts Hosted? 💻
Hi everyone, Whether you’re new to Reckon Accounts Hosted or a seasoned veteran, we’d highly recommend checking out this info on how your sessions work after logging in to the Reckon Accounts Hosted service. What is a session? When you login and launch your Reckon Accounts Hosted file, you connect to our servers and start…