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Is the updated (new financial year) Desktop version compatible with Windows 10?
Good morning, I am using Windows 10 (I know Windows 11 is now available, but holding off purchasing it just yet) is the updated version of Desktop coming out for use July 2026, compatible with Windows 10? Also when will the updated version of Desktop be available? I have to arrange for our IT guy to install it and he is on…
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Preparing for SuperStream - Do I need to set up a new supplier for all employee super funds?
I've read through the attached configuration notes to set up Reckon Accounts for Payday Super from 1 July 2026 and require some guidance to ensure I set it up correctly. https://help.reckon.com/article/53cychi8vj-kba-5217-configuring-reckon-accounts-business-and-hosted-for-super-stream At the moment: We have our Super…
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Reckon one and problems with adding a super fund for employee
Hi Reckon one keeps giving me an error code when i try to add super details for one of my employees. It says I still have a draft pay run which is incorrect. I can add his details in the payroll app, so doesn't make sense. Appreciate any help thanks
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Need to amend Staff Super fund details but error says they are in a Draft payrun
The error says "Superannuation details can't be updated for an employee in a draft pay run. To update, remove the employee from draft pay run." There is currently no Draft payrun, the STP has been finalised for previous payrun. there is no Draft Superstream payment. The employee has the wrong super fund setup in their…
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Is there a problem with picking up GST on payments?
I'm entering a payment that includes GST, I do this every month. Normally when I put the NCG code an automatic GST collected amount is created- but not happening at the moment. The code is NCG, but the GST created is zero and can't be overriden- has something changed that I'm not aware of?
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Reckon Payroll App and Beam
When will Reckon Payroll App be updated to include Beam so we can do our own Super Fund reporting and payment to a clearing House via Reckon ? The ATO SF Clearing House one will be closing at end of June, so I need to transfer over to Reckon.
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Customers - Average Days to Pay Report
Hi, I was wondering if there was a way to print a report that shows each customer's 'average days to pay'. I need to include this information on quarterly reporting. I need to show our best/worst payers and the overall average figure. Does anyone know if this can be done. Many thanks Andree
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Management Reports (reporting packs)
The ability to run a Management Report would allow you to combine multiple key reports - such as the Profit & Loss, Balance Sheet, and Statement of Cash Flows (not currently available in Reckon One) - into a single packaged document. It could also include sections for sign‑offs, notes, and even an accountant’s declaration,…
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Super Back Payment
Hi, I have realised that the super was being calculated at 11.5% not 12% and now I would like to add the difference to the employees super accounts. How would you suggest the best way to do this. Thanking you
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Reckon One update! ✨ Profit & Loss by Detail report & bug fixes!
Reckon One has just received a brand new update which introduces another brand new Profit & Loss by Detail report and a few other improvements! Check out the details below! ✨ Profit & Loss by Detail Report In addition to the two new P&L reports we announced in our last Reckon One update (info here), you now also have a…
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Important Notice: Reckon Insights Decommission & FAQ's
Hi everyone, We want to inform you of an important upcoming change to Reckon Insights. Following a recent review of our product offerings, we have made the decision to decommission Reckon Insights. The product will remain available until Friday 27 March 2026, after which it will no longer be accessible. If you have an…
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Reckon Community Rewards Roundup! February 2026 🏆
Welcome to the February 2026 Reckon Community Rewards Roundup! 🎉 Its hard to believe how quick February flew by and summer has come to an end. Lets kick off Autumn 🍂 with a bang and celebrate our latest Reckon Community Rewards winner! February 2026's $100 gift card winner is.. Another brand new first time winner of Reckon…
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Is there a way to import payroll journals from external company to Reckon One
Good afternoon all. Due to changes with fee structure for Reckon Hosted we are looking at changing to Reckon One, however have been told there is no ability to import journal entries from our payroll system (Elmo/Employment Hero). Our payroll journals are very large so manual entry is not an option. Does anyone have a…
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Paid invoice still showing as unpaid
Hi, I have a paid invoice still showing up as unpaid in my invoice list. When viewing the invoice, it shows as being overdue while simultaneously showing paid, including the link to the payment record. The same can be seen in the Invoices app, I cannot do anything here to fix it - can you help at your end? Thanks.
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Co Invest/Leave Plus Paid Gross Wages - But Super to be paid by employer
Hello, hoping you can help me We contribute to Leaveplus (previously coinvest) for an employees' LSL and Leaveplus then pays the LSL direct to the employee minus the tax. However, while on LSL the employee is still entitled to superannuation (which Leaveplus does not pay), and i had to as an employer. In this instance all…