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RAH keeps showing this message and logging me off.
I have tried different web browsers, and the internet connection runs all other programs fine. This happens every 60 seconds or so and is becoming quite frustrating. Any help would be appreciated :)
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Preparing for SuperStream - Do I need to set up a new supplier for all employee super funds?
I've read through the attached configuration notes to set up Reckon Accounts for Payday Super from 1 July 2026 and require some guidance to ensure I set it up correctly. https://help.reckon.com/article/53cychi8vj-kba-5217-configuring-reckon-accounts-business-and-hosted-for-super-stream At the moment: We have our Super…
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Profit and loss Reports to show all Months in Columns with Total YTD
Reporting only allows selection of one month at a time. I need a report showing each month in a seperate column with YTD total at the end.
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Payday Super Masterclass Webinar for Reckon One Payroll by Clayton Oates (28 May 2026)
Payday Super is only 2 months away - and it's the biggest change to Australia's super system in over 30 years. It will change how you manage super in your software, when super is paid, how it’s reported to the ATO, and may have a significant impact on business cash flow. To help you get ready, join our Payday Super…
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Payday Super Masterclass Webinar by Clayton Oates (27 May 2026)
Payday Super is only 2 months away - and it's the biggest change to Australia's super system in over 30 years. It will change how you manage super in your software, when super is paid, how it’s reported to the ATO, and may have a significant impact on business cash flow. To help you get ready, join our Payday Super…
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Reckon Community Rewards Roundup! April 2026 🏆
Welcome to the April 2026 Reckon Community Rewards Roundup! 🎉 April was certainly a busy month with a lot happening! Our partnership with Colonial First State went live which gives our Reckon Accounts customers free access to their clearing house service and is an awesome alternative for folks using the soon-to-close ATO…
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FirstChoice Employer Super Clearing House for Reckon Accounts Desktop users is now available!
We're super excited to let you know access to Colonial First State's FirstChoice Employer Super Clearing House is now available for Reckon Accounts Desktop customers! As a reminder, Reckon has partnered with Colonial First State (CFS) to give Reckon Accounts customers free access to the FirstChoice Employer Super Clearing…
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How to ask a good question on the Reckon Community 🙋♂️
Hey everyone! Creating a good post or asking a good question on the Reckon Community is important so that you get helpful, relevant and timely responses. Here are some tips! Search for existing posts & answers 🔍 Before posting your question, use the search function on the Reckon Community to see if a similar question has…
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I need to create a post.. which category do I select?
Hey everyone! When creating a new post, its really important that you select the correct category so its in the right place and reaches the right members in order to receive accurate, meaningful and timely responses. The Reckon Community is organised into categories for each Reckon product and we've put together a quick…
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How do I add an image or screenshot to my discussion?
Adding a screenshot or image is a great way to add visual context to your discussion. It can also be extremely helpful to add when you've run into an issue that requires troubleshooting so that fellow Community members can see where things have gone astray, and in turn hopefully lead to a solution faster. Adding a…
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Tax Code Summary Report - Monthly Display Option ?
When the Tax Summary Report is generated for a full FY, it displays per quarter, which is great … … for quarterly lodgements! However, for those lodging BAS monthly, it's frustrating not to be able to view this breakdown as a summary also, at EOFY. It's time consuming to have to generate it for each month (eg 12 TIMES!)…
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Reference Number
Hi There brains trust. Would it be possible to display the reference field when in the 'Money In" area. I use the reference for the RCTI invoice number generated by the firm we contract to. It would be so much easier for me rather than having to print a report showing the reference number so I can easily allocate the money…
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Reportable Fringe Benefit
The leasing company has provided me with a report showing no fringe benefit a amounts as the motor vehicle is electric and not subject to Fringe Benefits. the report shows a reportable amount of $11,022.93 that they advise is to go into the employees details so that I goes via STP. I am at a loss as how to enter this. Our…
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Error message when requesting to email invoice
Hello, I have just updated Reckon accounts (desktop) to V34 and am attempting to email an invoice, however I am receiving an error message. If I click "OK" multiple times the message eventually disappears and I am able to email the invoice. I cannot seem to locate the file that is referred to in the message. How do I…
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How can I correct mistakes made in the initial set up of our payroll expense and liability accounts
I made some mistakes with the initial set up of our pay roll in Reckon One. The result is that I keep on carrying non existing outstanding payroll debts across the years on my balance sheet in my liabilities. The wages were of course paid, but allocated wrong somewhere. I would like to know if I can correct this and if so…