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Company Logo and Information in Payslip
Good morning everyone, I am using Reckon Accounts Hosted. Currently, our payslips generated through Reckon do not display our company logo or company information. I would like to know how to customize the payslip templates to include our company logo and details. Could anyone please provide me with the step-by-step…
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We’re building inventory for Reckon One - want early access?
Want early access to inventory? We're working on some super exciting stuff in the area of inventory in Reckon One and we can't wait to start sharing a sneak peek with our Community 🙌 If you've been looking for inventory features in Reckon One, then we’d love for you to be part of an upcoming beta feedback group. We’re…
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UPLOAD FOLDER MISSING IN Q FILES
Hi Team, It appears that the Upload Folder is missing from the Q File for a couple of our employees. I am able to see the Upload Folder as the Administration user. Can you please advise how to add the upload folder in the Q File as these employees need to be able to upload delivery dockets to attach to invoices for…
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Ability to Duplicate more transaction types
Currently we can Duplicate an invoice or a bill - great! But could we please also have the ability to duplicate a Receive Money or Make A Payment transaction too? Thank you!
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Estimates - no bank details when converting to Invoice
Not really an 'Idea'. This is a bug and should be corrected ASAP! When we convert from an Estimate to an Invoice, our bank details are not automatically imported into the Invoice. This resulted in several invoices going out to our customers without them. The customers had to request our bank details which made us look bad.…
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Estimates - make them customisable (like Invoices)
Sometimes, we have to write descriptions of various scope of works in estimate. Currently there is no provision in current template for estimates. It would be good to emulate what is available in the new invoice experience where it allows you to add text-only rows.
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Part Time employee
Part time employees leave entitlements are accruing incorrectly. I requested assistance a few weeks ago and thought I set it up as advised. For part time employees - it has to be accrued per hour. This is not working. Any advice?
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Merged: Estimates - make them customisable (like Invoices)
This discussion has been merged.
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Option to design own invoice, bill and pay slip templates
This would allow clients who moved from desktop ranges to reckon one have that feature which they are already familiar with and expecting the same in reckon one.
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🛠️ Scheduled Maintenance - Reckon Accounts Hosted (28 March 2026)
Reckon Accounts Hosted will be undergoing planned maintenance on Saturday night, 28 March 2026. Maintenance will commence on morning between: Saturday 28 March 2026 8:00PM to 2:00AM (AEDT) Saturday 28 March 2026 10:00PM to 4:00AM (NZDT) ⚠ IMPORTANT ⚠ This maintenance will also include the regular removal of .QBB backup…
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SAFF File error when uploading to Super Clearinghouse -Required fund ABN not specified when fund ESA
I've been trying to export/upload a SAFF file into QuickSuper (Super clearing house) and for the employees contributing to SMSFs it keeps giving an error saying "Required fund ABN not specified when fund ESA was specified." I've entered in the member number, fund name, selected SMSF, entered the ESA but none of these seem…
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Multiple Estimates converted to one invoiice
Hi, I have a big customer with multiple estimates on their account. Work is nearly completed, is there a way i can use all those estimates and convert it to one invoice? Thank you,
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Gov connect issues, now STP won't upload
It all started when I forgot my password, then STP was originally setup with an old email address, so haven't got access to that email address anymore. Finally after signing a carefully worded Stat Dec was able to get my new email address put in as the one to use. Then finally managed to login, hooray I thought, but no,…
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Restrict access to view Payroll Centre
I need admin staff to have no access to the Payroll Centre but be able to enter Timesheets. These are the settings I have BUT Admin2 can still Click on Payroll and see payments made to individual staff members? This seems wrong. HELP please.
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STP after first pay run
I just sent my first pay run in Reckon One yesterday. I think I sent the submission correctly but how do I know it went through?