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Help with enabling MFA
Hi , we are using Reckon Hosted Version is MFA a must after May 2024 ? Is it require every user to use it with their personal Mobiles I cant enable MFA , unfortunately it doesn't show in the location provide my help desk team my right hand corner only shows Thanks
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Shared MFA Solution
Hi Everyone I've not tried it myself as yet but one of our WA Accredited Partners @Rachael Hodgen has kindly provided their solution to this. This workaround enables use of the Google Authenticator App on multiple phones - for the same file(s) - by each person screenshotting the same QR Code provided at initial MFA setup &…
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Screen freezes when entering invoice in Reckon Accounts Enterprise
Hello Dev Team, For the past couple of weeks now, when I am entering an invoice, the screen occasionally freezes, and I can't save the invoice, or get out of Reckon Accounts Enterprise unless I manually shutdown the computer. Is there a way to fix this issue? Thank you.
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Retention Payable in Reckon when we have to transfer the funds to a Trust Bank Acc
We need to deduct Retention from Suppliers Invoices which we do with an Item to the Liability Account. However, we now have to pay this liability into a Trust Bank Account due to new legislation in WA. Can anyone provide the process to on how to do this? Thank you
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MFA on shared terminal
How do I set up MFA on a shared terminal where different people will be accessing it?
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Need Help Correcting STP Figures on ATO Portal After Using Payroll Premier 23/24
Hi everyone, Before, I used Reckon GovConnect to send all my Single Touch Payroll (STP) data to the ATO. But recently, I tried to fix a mistake by selecting Update Event " figure on Payroll Premier 2023/2024 to correcting the figures. Unfortunately, the incorrect numbers I accidentally uploaded are still showing on the ATO…
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Is there anyway to change the price of an item when entering a bill without changing the price for t
Is there anyway to change the price of an item when entering a bill without changing the price for that item in the whole system. We frequently buy the same item from another business and have to change the price for the invoice we receive from them. This then changes the price in our sytem and makes it difficult when we…
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How do I make a payroll schedule inactive
I am using Reckon Accounts Premier 2023 Edition. I have removed the payroll schedule from all my active and inactive employees and when I edit the schedule to make it inactive i get a message I have checked all my active and inactive employees and none of them have a pay schedule attached to them Many thanks Shirley
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Remittance Advice required after ABA file upload
Can you send a remittance advice to only one supplier after you have uploaded an ABA file to pay bills?
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Supplier remittance advise email from Reckon One
Can you email supplier remittance advise from Reckon One? If yes, what's the procedure? Thanks
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GST Tax Detail Report & Cash & GST Tax Liability Report do not agree
GST Tax Detail Report & Cash & GST Tax Liability Report do not agree. Am I missing something?
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Changing from Reckon Accounts desktop to Reckon online Payroll
I have just changed to Reckon payroll from accounts desktop. I have set up all the employees and their year to date balances. The employee numbers are carried across too. When I look under Compliance STP, I can see all of the previous lodgements made with the desktop software. My question is, can I just start processing…
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Invoices with Horizontal Lines
Hi there Just wondering if there is any way that Invoices to customers can have horizontal lines after each item? For some reason a client is requesting ''lines'' after each chargeable item on their invoices (think other accounting software does this). Perhaps it is because it helps with the importing of PDFs into other…
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I need a total cost when running an inventory report
I am running a report called Purchases by Item Detail, has been filtered to Inventory type and supplier. I can get a column for Qty, Cost Price, Amount and Tax Amount, but not a total column which shows the amount and tax amount added. Any ideas?
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add on
Hi Can we use this product with Reckon Hosted ? Thanks