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Recurring Transaction failure
Hi, I've set up a couple of recurring transaction templates in my book, one of which has just failed to complete. It has been working OK up until now (ironically, it's for my Reckon subscription). The transaction history screen shows a transaction having been done, however the transaction doesn't appear on the Make Payment…
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Entering the YTD earnings for a employee
This artilce, work around 2 point 4 https://help.reckon.com/article/6e1pbelnij-kba-5623-leave-amount-is-incorrect-in-the-payslips-although-it-is-correct-in-the-employee-s-record Enter payroll year to date values and current leave accrued. How do I enter the YTD values for the staff member
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Reckon One states my payroll app subscription has lapsed
Hi again I seem to be having more trouble with reckon one. I have the payroll app for both our businesses and have a subscription that is due to renew on 18/4 but reckon one says I am not subscribed. (the other business is ok though) So i rang the reckon helpline and they said to cancel the subscription and then…
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FirstChoice Employer Super Clearing House for Reckon Accounts Desktop users
The ATO’s Small Business Superannuation Clearing House (SBSCH) will close on 30 June 2026. If you currently rely on this service to pay employee super, you’ll need to move to a new clearing house before this date to stay compliant. To support you through the change, Reckon has partnered with Colonial First State to offer…
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Reckon Desktop Payday Super
I use Reckon Accounts Desktop and need to know what the solution for Payday super is? I currently process super via the Small Bus Clearing House and would like to get organised before 1 July next year. Will there be a webinar to work through the setup? Similar to when STP came in.
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How to Export Super File from Hosted to Quick Super (Host Plus)
Hi Normally I manually enter our super however with the changes next year I want to have a quicker way to do it. I have tried exporting in the past but no luck. I just tried both the export super data and export saf options. Both came up with errors. Errors have been different. Latest one was as follows Can someone tell me…
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Any help on Pay day Super.
I naively though payday super would not change much for me just have to pay each week but I currently use ATO business clearing house I now hear that it will be closing any advice as to how to proceed. Will anything change in Reckon will I have to export files to a new clearing house of my choosing. Help or point me in…
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Reckon Accounts Hosted - Payday Super
Hi I am using Reckon Accounts Hosted and as a small business I currently use ATO free clearing house for monthly super payments. Is Reckon Accounts Hosted linked to any platforms for ongoing super payments after July 1 or as a small business do I need to pay each persons super individually each week to separate accounts.
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Does the Beam integration work with Reckon Accounts Hosted?
Hi there :-) Some of our clients use Reckon Accounts Hosted to run payroll with our assistance, and it was my understanding that there is no integrated system that will work for payday super with Reckon Accounts Hosted, but then my client sent me the below screenshot - is the below Beam integration for Reckon Accounts…
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Pay Run duplicate
It appears that I have processed a pay run twice in reckon. How can I fix this? I am thinking maybe I uploaded the file twice. Thank you
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Incorrect payment transfer
Good morning, Sorry, I am having a total mind blank. I underpaid an employee in February (reckon hosted is the correct figure, I just transferred the wrong amount to her account) and then paid the employee the difference in March, how do I reconcile the bank account for February? Is a journal entry the only way using a…
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Customer invoice print vs. email
Hi, I send invoices to my customers monthly by email. This month, one of my customers let me know that the bottom of the invoice which lists the total cost (price plus GST) is missing. However, when I print to PDF the whole invoice shows. I can't work out why, because if I look at the template, the whole invoice is there.…
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How do I export a list of all shipping addresses for all my customers in Reckon Accounts Premier?
We have lots of customers with multiple shipping addresses. At the moment when we export the Customer list, only one shipping address is exported. How do we display all of them? At the moment changes to shipping addresses must be reviewed and amended manually.
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Can I upload multiple price lists through an IIF file?
At the moment we have 5 price lists in our system that are allocated to our customers. When there are changes to prices I'm able to upload changes to the default price list via an IIF file, however, for the 4 remaining price lists, I have to manually input changes to the 2000+ items in our inventory listing which is…
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Tax boxes in employee details
What are these boxes for? I have never used them, only on occasion the extra tax feature. However today on a report I noticed 2 employees with amounts of 10% and 20% in the tax% box which I have since deleted.