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SUPERANNUATION MEMBER NUMBER MISSING FOR SEVERAL EMPLOYEES IN BEAM BATCH SUMMARY
Hi Team, I recently did my first superannuation payment via Beam, and according to the status, it's been reconciled and sent to fund. However, I just checked the "Batch Summary" and noticed three employees have their superannuation member number missing in the report. After checking their employee records, I can see their…
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Software purchase
Apologies if this is directed to the wrong area. I am considering changing accounting software. I called up customer support. Spoke with someone who had an accent I had trouble understanding. And what he did tell me sounds very odd to the point that I am unsure if he even understood my needs. (Or that I did understand he…
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ReckonOne: Customer statement not showing payment details on emailed statement pdf
If I view a customer statement on screen it includes the payment details entered in Settings/Statements. If I print this, it prints as displayed - all good. If I instruct the system to send the statement via email, the payment details are not included, in its place is "undefined" What do I need to change to have payment…
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Bank account details in CFS clearing house
This discussion was created from comments split from: New super requirements.
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Beam for payday super
I have been paying super directly to the employee super funds but am thinking about signing up to Beam for our Reckon One file. Is that all I need for payday super?
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Identify who created an invoice
Is there a way to see which of my employees created an invoice in my book?
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balance sheet with comparative for previous financial years
Hi I recently noticed that Reckon won't allow you print a Balance Sheet with historical prior-year comparatives. The comparative feature works fine when running the current financial year (30/06/2026) against the previous one (30/06/2025), but it doesn't work if you try to use the last financial year (30/06/2025) and…
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Change location of where Reckon saves "export Files" - ie SAFF and STP files
Is there a way of changing the physical location of where Reckon auto saves these files so they are NOT with the actual reckon file itself??
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Sharing and reviewing invoices
I'm just starting with Reckon One and want to ask a couple of questions. The first is, how do I give my staff member shared access to my book? I need them to be able to do invoices when I'm not in. The second question is related to the first one. I want the invoices that are created by my employee to be reviewed before…
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Reckon Hosted Payroll to Reckon Payroll
Hi, I am after some feedback if anyone has changed from Reckon Hosted to Reckon Payroll. I am processing payroll for just over 50 employees, and the new super payday is creating a lot of extra manual work. Appreciate any feedback before trying different software altogether.Hi, I would appreciate some feedback from anyone…
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Payday Super Reporting and Submission
Hi, Everyone, I have a question regarding payday super. With Reckon Accounts, all reports and liabilities are recorded on the pay date. E.g., pay period 01/04/26 - 07/04/26 is paid on 10/04/26. When I run any report or pay liabilities, the information for the pay period 01/04/26 - 07/04/26 does not appear in the selected…
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Colonial State Super Clearing House
I have registered for the Colonial State Super Clearing House but I still have not received a Welcome Kit to register. Please advise Thank you
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pay slip email - MAP error code 8004010f (271)
This error has occured when emailing payslips, however some payslips have been emailed and 2 have not been successful. I closed down reckon and tried again, but get the same msg. what should it do? how can i fix?
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Merge Suppliers - Error online banking payments
Hi I have suppliers that need to be merged. "Supplier PL" and "Supplier Pty Ltd" I keep getting an error message "You can't merge these names because there are online banking payments for this name". There are no current banking payments, only past payments. Thanks
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Remove bottom section from customer statements
I am using Reckon One and on the statements it has a section at the bottom beginning with “Please detach and return with remittance to” etc etc. I would like to remove that section below the dotted cut line. I don’t think anyone actually posts anything these days so I believe that this section is completely redundant.…