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How do you set up a "In Lieu of Notice" payroll item in Reckon Hosted? And the ETP Withheld tax?
Hi. We have an employee that resigned yesterday and she gave two weeks notice. The bosses advised they would pay her out for the two weeks but she doesn't have to come to work. I believe this is an "In Lieu of Notice" ETP and needs to be shown as a type O ETP. Also the PAYG withheld has to be "ETP Withheld" and not just…
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SAFF file adds address line 2 town/state/postcode
I've just uploaded my first SAFF file to CBUS Quicksuper. CBUS alerted me this file will add an "Address line 2" to our employees' records and be passed on to their super funds. That address line 2 will be the town, state and postcode details for our employees. I have checked my Reckon employee records, and each employee…
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SAFF file for QuickSuper
Hi, Been through all the discussions and having trouble find the right answer. Would like to use SAFF files for Quiksuper. Iv changed the date formats like suggested, and not opened the file but it still comes up as "Invalid CSV file format". Quick super have sent me a link that takes me to how the CSV should be set up to…
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Why is my Employee Organiser screen is blank?
Why is my Employee Organiser screen blank? I have already searched up possible answers to this question, and have tried the following: Made sure the screen was set to 100% scale Run Reckon v34 as Administrator Verify & Rebuild (about 15 times) Opened a v34 sample book Employee Organiser (also a blank screen) Opened a…
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Welcome kit from Colonial First State
I have registered with First Choice Payday clearing house. Just want to check, has an email gone out yet for members to starting setting it all up, with their staff super records?
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Superannuation Adjustment
An "Additional" payroll item was incorrectly established causing the payments to be subject to the Super guarantee. Is it possible to process a negative Superannuation adjustment?
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Account Enquiry Report (General Ledger) - with qty column
I need a report that shows qty column by account. The only report I have found able to provide this detail is Transaction line item report, this report does not have the filtering by account feature only grouping. I have to export the entire report to excel to Isolate the accounts I need to report. Is there a better report…
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Workflow improvement suggestion – STP and Payday Super export
To the Reckon Accounts Product Team I would like to suggest a workflow improvement for STP and Payday Super processing in Reckon Accounts Premier. Currently, when completing a pay run in Single Touch Payroll Lodgements, the software allows exporting the STP JSON file directly from the pay event screen. However, after…
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Enable Project-Based Filtering and Columns in Invoice List Reports
I’d like to suggest a feature enhancement to improve project-level visibility within Reckon One's invoicing system. Our company operates primarily on a project-based model, and it’s essential for us to track invoices by project for accurate reporting and financial oversight. Currently, while we can assign a 'Project' to…
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QE in Reckon Accounts Hosted
Rav can you provide some more details on what will be required for updating items to qualifying earnings once Hosted 2026 comes out? Is it manual?
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UPDATE
Is there an update for Reckon Accounts Plus yet as i dont have one….
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Search for an amount
Does Reckon One have a search or a find option like Hosted did? I want to search for say $130 but can't see how Cheers Barb
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Mark Up Percentage on Estimates
Hi, I wanted to ask why is it that when we are creating an estimate, the mark up percentage does not show up for some items? How do we fix that? Thanks
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Update
Is there any updates for reckon accounts desktop yet because I haven't received any yet?
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Banks Transactions missing
Yesterday I reconciled Apr 2026. Today I cannot see any Bank transactions, no idea why?