-
Search button in Customer field
Make the search function in customer centre like the one in the items list. Nobody uses the one in the customer list because it searches "all common fields" and takes forever. Alternatively, change the default to "Name Fields", which is lightning fast.
-
emailing a spreadsheet directly from Reckon
Hi, i have always been able to email a spreadsheet or export a spreadsheet directly from my Reckon file. i have been advised by Reckon that this function has been disabled and i have to create and save a .csv then export or email. Has anyone else found this problem? thank you Judyw
-
Missing logo image on printed invoices after upgrading 🖼️🖨️
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
-
Reckon is asking me to select a valid bank account
I have been adding 12 months or reckon invoices over the past 12 months as I have paid them and now paid myself bank (June 2025) I wanted to add the payment to the 12 invoices and it won't let me do it (allocated the payment). It is asking me to "Select a valid bank account" and yes the bank account exists. I have done it…
-
Workers compensation payments reported incorrectly
I have already lodged the finalisation STP for 2025. Now I have changed the setup to allow for the workers payments payroll item "Leave - Workers Compensation (W)" to report separately. How do I lodge an amendment? And which pay event do I choose? I also note that if I run a PAYG payment summary with the change, the Gross…
-
Reckon One how to Write Cheque as in Accounts Hosted
I'm new to reckon One and would like to just write cheque to avoid adding in bills for each item. How to do ?
-
Moved: Changing Date Format
This discussion has been moved.
-
Edit Submitted Pay Run
I need to edit a pay run which is submitted already to ATO, but when I click the revert back option, a message pops up saying…. "You cannot revert a pay run to draft if it has been included in a lodged SuperStream batch". I have lodged super used BEAM and successful, the super batch option in payroll reckon one super…
-
Use the standard Windows file picker
Could Reckon Accounts Desktop please use the standard Windows file picker rather than the one that it uses? This looks different from the standard one in other programs (I'm using Windows 11). Advantages include: More intuitive - same look and feel as the file picker in other programs Support more features, e.g. favourite…
-
STP and ABA File Locations
The standard location for ABA and STP files should be as a subfolder of the datafile location. Reckon manages to find this when creating the folder for template icons. The current location is a hidden folder C:\ProgramData in a subfolder buried somewhere below Dante's 9th circle of hell. Everytime I do an upgrade, clients…
-
Remove requirement for Internet Explorer
The installation guide for the latest Reckon Accounts Desktop says that Internet Explorer is required. Given that Internet Explorer is old and deprecated, could the software be updated so that Internet Explorer is not required? By all means, if you want to continue supporting internet Explorer, that's fine, so maybe you…
-
Reportable Fringe Benefits Tax - Not flowing through to STP
I am using Reckon Accounts Premier V34 (manufacturing). I have just noticed that my reportable fringe benefits are not flowing through to my STP reporting. I have tried setting up a new payroll account - Addition - With tax tracking selected Reportable Fringe Benefits – Taxable When entering the RFBA in payroll it does not…
-
Alert about no stock available at Sales Order stage - Not Invoice stage
At the moment we only get a pop up warning at invoice stage, but its too late then! If there is not enough stock available you CAN currently click on the little box and look at qty available - but this is just another step our sales team could miss and sell something we dont have stock of. Ideally it should pop up when we…
-
EOFY Finalisation Query – Income Statement Not Tax Ready
I have an employee whose income statement is still showing as “not tax ready” in their myGov account. I processed the EOFY finalisation on 25/06, and all submissions show as “successful” on our end. No changes have been made since that date. Just wanting to confirm why this might still be showing as not tax ready and…
-
Is the Reckon One portal down?
Hi, I have been trying to log into my Reckon One portal but the server tells me the page is unreachable, I have tried 2 different search engines and even my phone but no luck. Is anyone else having this issue?