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How the widths of columns in the invoice template be changed?
I thought the Reckon updates would have solved the problem. I have small descriptions of items in my invoice. Invoice with 2 items spills over 2 pages. I prefer if it can be on one page. Apart from using text only lines, can the column widths can be adjusted? Also, the hidden column is showing up in print version of…
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Setting up Salary Sacrifice type O
Our employees are entitled to salary sacrifice benefits type O - not super. How do I set this up in Reckon payroll - there are no benefits payroll types and they are not allowances. They need to be reported under STP2 eg salary 100000, salary sacrifice $25,000. Taxable income is $75,000 but entitled to Super guarantee on…
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Alphabetical order by Surname - Employee list
Hi, Is there any way to have the employee list in alphabetical order by surname instead of first name?
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Why we can't using reckon account hosted on our phones anymore??
It says your device not supported when we do the log-in. Is there any solution for it?? Start since the Amazon web thing happening. Using different phone to do it, same happened
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Integrating ServiceM8 program with reckon
Looking at using a Job Coordination Program for the business - ServiceM8, has others integrated the use of this program/app with Reckon Accounts Hosted - Are there video/tutorials on this? thank you
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Ask Me Anything (AMA) with Reckon CEO Sam Allert!
Thanks for joining our very first Reckon AMA here on the Reckon Community! Our CEO Sam Allert is our first AMA participant and is ready to answer your burning questions! A little bit about Sam Sam has always been a passionate accounting and business management advocate. Throughout his career, Sam has worked across a…
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Multiple Company Files in Reckon Accounts Hosted
I currently have three company files in my Reckon Accounts Hosted subscription which are for three business/trust entities that I operate. I only have a single user licence because I am the only person who accesses Reckon Accounts Hosted. Today I received an email from Reckon saying that the number of company files in use…
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How to Report a Missed STP Pay Event
Hi, I was reviewing the list of STP submissions in the business' ATO online portal against the payroll list in Hosted and noticed ATO's STP list was missing a pay event in mid November. I would have thought that uploading successive pay events would have included this data but it seems not to. To rectify do I go to the…
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Praise for Reeta
I am setting up the SAFF file export for a new client and we hit a few speed bumps. With Reeta's help were able to successfully fix those issues with a minimum of fuss and down time. Some of those date formats can be tricky but the client and I uploaded the first file today to the industry clearing house. This has been a…
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Paying creditors
Hi can we please get the "make a payment" to a creditor to show the creditors invoice/reference numbers rather than the bill number? the bill number is pretty useless to me & when I have a bunch of creditors to pay with a long list of transactions its a pain in the butt also the same goes when applying credits to bills it…
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Quicker way to login or re-login after inactivity - add a user prefererred default for where to star
I am finding it quite annoying to have to go through three steps to login, especially as I have to do this every time I lapse due to inactivity, which in fact is EVERY time I want to enter data. I have to reload ReckonOne, submit cached login details, select SHARED WITH ME (no benefit to this as I never choose anything…
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Single page in Reckon One Portal area rather than separate 'shared' page
Merge the Reckon One 'Subscriptions' and 'Shared with me' pages so a user can see all available books in a single area. A 'shared' book could have an arrow symbol indicator on it instead. This would avoid users assuming they could not see a shared book when it is hidden on the separate page.
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2 books for the same entity displaying after dashboard update
This discussion was created from comments split from: Reckon One update! ✨ Your Reckon Portal dashboard has been simplified!.
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How to download an IIF, TXT or other file type Hosted new platform
How to download an IIF, TXT or other file type from the Reckon Accounts Hosted platform using the new platform experience (My Files) You will need to login to the Hosted platform. Launch the application Click on the My Files button. Go to the Q drive/folder Navigate to the correct file you wish to download and click on it…
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Audit trail button on Create Invoices screen
It would be helpful if the Create Invoices screen included an Audit Trail button that showed all the changes and amendments made to the invoice. Currently, the only way to view changes to an invoice is to run a custom Audit Trail report which is quite time consuming.