-
Processing Dates
Hi My payrun period end date reverted to the previous week and I did not notice until after finalising. Is there a way to correct for reporting or would I have to go into each employees transaction? I wouldn't worry except it chose yesterday as processing date instead of today. It must have moved as when I went into the…
-
Reckon One update! ✨ Stripe payments in Reckon One, new item experience & more!
The latest Reckon One update has just landed and its a big one! You can now connect Reckon One with Stripe for easy payments and we've also upgraded the items screen to an all-new experience. Check out the inclusions of this update below! ✨ Stripe is now available with Reckon One! Connecting your Reckon One book with…
-
Receiving payments for invoices with Stripe 🎥
Connecting your Reckon One book with Stripe allows your customers to pay your invoices simply from the invoice email itself! A receipt transaction for the invoice will be automatically created and the invoice will be marked as paid. This allows you to seamlessly and easily accept payments, have happier customers and get…
-
Shared Company File Access Disappeared
Hi Community, I recently had an issue with sharing my company file with my accountant. I resolved the issue with tech support fixing the issue (there were multiple files) and my accountant was able to access the file. Late last week he was unable to access the file and I can't see him in the manage shared access. The 2…
-
Simplified BAS tax item selection
When creating a Simplified BAS, it would be great to have a friendly pop-up window as a reminder to choose the tax items by clicking the G1 button. Also, adding a helpful warning message that appears if they try to generate a BAS report without selecting a tax item first. Thanks!! To something like this:
-
Supplier Transaction Report query
I often use this report to see what is on an account, and to make sure something is not entered twice. Recently noticed something which looks odd. The total as per this example should be zero. A correct total would have been useful. What's the point of providing a total and ignoring whether an entry is a debit or a credit?
-
Slow performance with desktop Enterprise
Hi Team, We use Reckon Hosted with a multi-user pack accessed by approximately 25 members. I also have the desktop version installed so I can run reports when needed without interrupting others. For this purpose, I work from a QBW file stored locally on my desktop (C drive). However, when I open the desktop version, the…
-
Upgrade to app for invoices issues
Completion of creating an invoice, once done generally you would then send. However since upgrade, the system reverts to a previous invoice, hence you can not send without going back into customer to find it.
-
The value specified for an item does not match the item type - STP reporting error
I have this error while submitting an STP. Need help with the reason behind this error A field contains invalid data (such as letters in numeric or date field). - The value specified for an item does not match the item type (value = "5293.9800000000005", item type = Decimal, uniqueID =…
-
How are you using Custom Fields in Reckon One? Let us know and earn a badge towards RCR!
Hey everyone! One of the more highly requested bits of feedback we've consistently received is the ability to add your own data fields to your customers, invoices and company for specialised information that is important to your business. Reckon One now supports Custom Fields which allows to do exactly that! In case you…
-
Changing branch number
This discussion was created from comments split from: How do I change our branch code from 001 to 002 for STP?.
-
Reckon Accounts Premier and Reckon Accounts Enterprise
Is the only difference between these two programs the licensing issue of the number of companies you are able to run with your user license? Can you simply open your Premier file in Enterprise edition?
-
Is there a maximum number of files in Reckon Hosted?
I was wondering if there is a maximum number of files a user can have in Reckon Hosted? We have 5 licenses. We have very large Reckon data files due to the volume of invoices we do a year (approx 40,000) so we have to create a new data file every 2-3 years. As such, we have four company files that we need to access at any…
-
Available Leave hours not adjusting with payroll entry
I've just started a new Reckon Accounts Premier company file. I've transfered all the customers, suppliers, employees & entitlement amounts to the new file. I've double checked all settings are the same as the old file. When entering earnings information during payroll, personal & annual available hours change/adjust with…
-
Payrun - view only access
Wanting to do a payrun today, but having view only access. Anyone having any issues with Payrun?