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Dashboard unable to load dashboard module
Have ticked all boxes to set this up but my dashboard shows; And
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What does this mean - No streaming resources are available
Two of our team members this morning have this error message when trying to logon to Hosted. As it is too early for Reckon staff, does anyone else know what this may mean
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Lodging STP file from Reckon Accounts Desktop instead of Hosted
If I have to do wages on desktop version occasionally instead of Hosted, when I lodge the STP I will have to select the correct tab in the portal, does this have the same result as if lodged only from Hosted? Also when I go to the reckon portal a window flashes and says something about a whole new look coming. I thought I…
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How are costs managed in RAH? Particularly inventory assembly items
This discussion was created from comments split from: Ask Me Anything (AMA) with Reckon CEO Sam Allert!.
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Superannuation not printed on Report
Some of our employee is using Australian Retirement Trust super and Retail Employees Superannuation. When generating the Super by Employee or Super by Fund report these two Supers are not printing neither are the names of employee they are linked too. Any idea?
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Unable to Upgrade to V34
Hi I am trying to upgrade to large files to V34 and the system will not complete a backup. I have also copied the files into another folder as a backup. Does anyone have a suggestion on how to upgrade without doing a backup of the RA 2024 beforehand? John Peppas
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Editing posts - text disappears
Hi Rav I'm trying to edit a post I just left but when I try, the text in the post disappears. Glitch?
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HECS Debt set up
I have an employee who has a hecs debt. As the repayment amount is calculated as a percentage of gross income, do I need to enter the percentage amount in the employees payroll records or does Reckon automatically calculate the amount?
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Error: POS Database Repair
This morning the POS Terminal was working all fine and now a repair the database message has appeared for the POS Administrator Database. Followed the instructions to start the Repair to Database request and the below error message has come up. Any suggestions how to correct the below issue would be greatly appreciated. I…
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STP Errors?
Hi guys, Anybody else getting error msgs from the portal when lodging STP's? I've had 3 weeks in a row. Click on it and I get this "Either the ATO is down or Reckon SBR is unavailable". I doubt ATO has been down for 3 weeks … what is "Reckon SBR"? Bad time of year for it! Cheers, Rob
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An error has occurred in frmPOS : Form_KeyDown -2147417848
Recon POS V22 Get the following error every second tranaction Point of Sale An error has occurred in frmPOS : Form_KeyDown -2147417848 Automation error The object invoked has disconnected from its clients. This terminal will now close. Only does it on one of our 2 terminals Dave
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Badge emails from the Reckon Community (26 September)
Hi everyone Just wanted to give you a heads up, while I was undertaking some maintenance tasks in the background of the Reckon Community site today its come to my attention this may have inadvertently sent email notifications to a small number of Community members. The email notifications would have come from the Reckon…
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Error Code 5 when downloading latest STSL tax table update
This discussion was created from comments split from: Tax Table Update for STSL (24 September 2025) - Reckon Accounts Desktop v34.
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Merged: Error Code: 5
This discussion has been merged.
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New fully Affordable Subscription plan to automate Accounts Payable by CosmicBills!
We are introducing monthly fully affordable subscription . Any one doing entering manually bills , you can now use FREE PLAN and nothing to pay forever. Free Plan : 15 pdfs Lowest plan starts from $10.00 with 25 pdfs every month Registration :20 pdfs free Small Plan : $20.00 -150pdfs Medium Plan: $45.00 -200pdfs Large…