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Purchase order not appearing on invoice
Hi community I'm using Reckon One and added a purchase order number but it's not appearing on the invoice attachment copy. How do I make the details appear on the invoice?
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Include Reference No. checkbox?
I've just started using bank online to create ABA files and have noticed a checkbox for "Include Reference No." but it is greyed out. If this was ticked would this mean the description on the ABA file would be the Ref. No. rather than the default Lodgement Ref on the supplier card? If so, how do I turn this on? At the…
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What is the deal with Outlook being the only email provider now? (My Gmail still works!??)
I just upgraded to Accounts Premier V34, and came across the info regarding Outlook being the only email provider now. However my invoices still seem to be sending through Gmail (Google workspace). The way I read the documentation, it sounded like all other providers will no longer work (Yahoo/Gmail etc). Is this correct?…
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Beware Reckon Desktop V34 Firewall issues
I just installed Reckon Desktop Version 34 in a multiuser environment. What a nightmare! I followed all the instructions and disabled all the Firewalls BUT the installations did not configure itself to allow access through the firewalls once they were turned back on. NOTE: the so cllzed help instructions in V34 were…
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Subscription charge per entity
One of our clients has just received a phone call from Reckon saying that from October 19 he will be charged full subscription for each of his entities. He currently has 8 so that would end up costing him almost $7000 per year. We also have a number of clients who will be in the same boat. This is outrageous!!! How does…
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Rehire terminated employee
What's New on the latest Reckon Accounts Hosted R1 - AURemoved the Hire Employee option from Employee Organizer Due to changes in ATO Single Touch Payroll, the old Employee Organizer is no longer relevant for hiring or creating new employees. Since this function was outdated and too complex to update, it has been removed.…
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Supplier screen - Active and Inactive tabs show nothing
Hi, On the Supplier screen nothing shows in the Active tab nor the Inactive tab - see screenshots. Is this normal??
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Error -6175, 0
Hi all we have transferred our Datafile onto a new PC and the above error is coming up when we try to go to Multi-User mode. Can someone help with how to resolve this? We have the current version of Accounts Desktop.
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Reflect Invoice No. or Purchase Order No. in subject when emailing from Reckon
Often when we email our purchase orders/invoices from Reckon the client will respond to our email and we have NO idea what invoice/purchase order they are referring to as the subject line only says "Purchase Order sent from ……….." or "Invoice sent from………". It is very annoying as several of us share the same email address…
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Reckon one invoices app for New Zealand
I tried to download from Playstore but not listed there. Tried to get from QR code on support page. It says " This item is not available in your country! Why not available in New Zealand?
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Error: Transfer to POS
Currently I am able to Post between POS and Accounts but receive the following error message below when trying to Transfer between Accounts and POS Any suggestions please?
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Customer Feedback Focus for Reckon One
Hi Everyone! 👋 It’s been a busy few months going through customer feedback and hearing what’s important to you, and working on as many quality improvements as we can. We want to make sure Reckon One works for you, and the best way we can do that is through your feedback. To leave us feedback, you can vote on or add an idea…
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How do you rehire an employee?
you used to right click on the employees name and you would be able to rehire them. Accounts hosted
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Logging into Reckon Hosted from USA
My EA was unable to log-on from the US to get into Reckon Hosted - could someone help me understand what might have blocked this or help with a solution. I am in Melbourne. Thanks RH.
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Warning message "You must specify a tax agency for the tax account"...how to resolve?
Hello, I am trying to record a payment to the ATO. I have selected Pay Tax via the Supplier Centre. The ATO is set up as a tax agency, yet the warning message is still popping up when I try to record the cheque. Can anyone advise how to overcome this? Thankyou