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Do you use journals in Reckon One? Want early access to the upgrade?
We've been working away at a little upgrade to the journals screen in Reckon One and we'd love for you to try it out! If you regularly use journals in Reckon One and would like to get early access to the new upgrade let us know. We'd love to hear your feedback on the new journals screen 🙂 You'll even earn an exclusive…
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Data Rebuilding and replacing live file
Hi Team, we use reckon Hosted , shared by 20 Users , I am needing to Rebuild the file due to a constant error message and replace the current live file Due to the size of the file( 1.9GB ) I have to download QBW ( portable copy ) file and locally rebuild it in desktop( i have purchased desktop version ) question ( 1) is it…
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Reckon Accounts Hosted API - Authentication error (but no details) and integration query
Hello, I'm a data engineer looking to ingest historical data from RAH of our company, firstly is it possible to do so via azure fabric pipelines, meaning no prompt for username and password, as it is automated. Second is when testing the api via…
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Purchase supplier detail report missing supplier details
Hi Team, I Can't print the Purchase supplier detail report , there some major supplier details are completely missing. which is available in Supplier Quick Report. Thanks if anyone can help
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Display coupons and discounts clearer
It would be helpful if invoices clearly showed when a specific coupon or discount has been applied. Currently, it's difficult to tell how much was deducted from the total balance or from a line item and why it was applied. Something like this possibly with a description of the discount would be helpful to show the customer…
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Refunding overpayments
We have a client who has hired equipment for the last 6 months @ $300 per invoice, they have decided to buy out equipment. We are refunding them $1800.00 as they have overpaid hire. I have written out a cheque to them but it now says they are $1,800 credit??? I don't know how to fix this so their balance is zero? HELP!…
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Amount paid showing different.
Have paid a bill of 145.1 with a direct debit, but it is continually showing the amount paid as 144.12, no matter what i try. Why is it doing this?
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Reportable superannuation
Morning, An employee of a client has called questioning the amount of reportable super on his Income Statement per the ATO. The amount reported to the ATO is the same as Type R in Reckon STP, but the amount listed as Type L is the full amount accrued and paid for the financial year? My questions are: Why are they reporting…
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Fast Coding not showing new transactions Commonwealth Bank
Hi i have noticed the since the 25th of September that I have no new transactions showing up in fast coding for both accounts I use, they are both setup through Yodlee, ( I think as mine are not Commbank Biz accounts I can’t setup the other way. I have re authenticated my login numerous times, it is showing as active, but…
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Does the Reckon Portal still timeout in 2025?
Below was your comment in 2022, please advise if this is still the case and you can't change settings for Reckon to stay on longer ?? ""We've had to introduce an inactivity timeout to the Reckon Portal as part of our 2022 security review with the ATO (which all software providers are required to do). This means that if you…
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Reckon Accounts Hosted login issue (20 October)
[info callout] ISSUE RESOLVED. CLICK HERE FOR LATEST UPDATE Hi everyone We've received reports from some Reckon Accounts Hosted users of issue with logging in and accessing Hosted. Initial observations show that users are being directed to a page like the below example. We've flagged this with our team and are kicking off…
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How to add a salary sacrifice deduction using percentage rather than fixed amount
Hi everyone, I was wondering if it was possible to add a deduction line item using a percentage instead of fixed amount. I'm having difficulty finding out if this is possible or not using the documentation. When we look at the details of a payrun, deduction items have a "IsPercentValue" attached to them. Is it possible to…
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Make print setup available for reports.
I have just printed to pdf a general ledger report that had the balance column on a separate page. It would be good to be able to set reports to one page wide or choose landscape if the report is not fitting on portrait.
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BAS calculation sheet
Th figures on my BAS calculation sheet are incorrect. The figure owing at the bottom is correct The G1 and G11 are not as I have manually added the figures up.
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Paper Size setting has changed to Letter in Printer Setup
This discussion was created from comments split from: Missing logo image on printed invoices after upgrading 🖼️🖨️.