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Feature colour on invoices
Hi again I'm starting to design our first invoice template following the previous advice. How do I add my own business colour in the feature colour section in the invoice template? I can't see a colour picker or hexadecimal option
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Set my own colour in Feature Colour invoice template
I've just started using Reckon One and setting up my first invoice template. I'd like to be able to add my own business colours to the invoice template. Please add a colour picker or hexadecimal option to the feature colour section
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Long Service Leave not accruing
I calculated all staffs LSL back in August 2025 and entered the accrued figure into each employee. I have. just notice checking myself the accrued figure has not changed since I keyed in my original figure. It should not make a difference if it is set up to be every pay of every hour. I have worked every week since theβ¦
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Item name not appearing on emailed invoice
Hi I'm just starting off and need help with understanding why my item name doesn't appear in the email or printed copy of the invoice I've created. I can add items when creating the invoice but only the description, quantity, tax and amount appear on the invoice itself.
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Why doesn't reckon update after removing payment from a previously paid invoice?
Our client didn't put invoice numbers against payments, so we applied payment to the incorrect invoice. We un-applied payment to this invoice and applied against the correct invoice but then it showed up on the statement as being paid twice. We then removed all payments for this quarter to and re-entered them to startβ¦
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Child support deduction: STP reporting
Is it possible to report Child support deduction payments via STP in Reckon one Payroll? Iβm processing payments using the reference no. But I received a call from Services Australia informing that they are not receiving this info through STP. They confirmed that they have received the payment.
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Leave Balance Accrual report - LSL balances
There is still an issue with the report in that it has a balance of LSL for all employee's even when they do not have a LSL balance on their file? Obviously this then displays incorrect entitlements. I thought I had raised this issue before but can't be sure. Is anyone else having this issue? Thanks,
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Setting up employee teams or groups
Hi, we're brand new to Reckon One and looking for some help. I want to set up specific teams or groups that my employees are in, for example customer service, technicians and others. Is that possible?
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Notes on payslip
Another question, I can see it's possible to add notes in the employee information. Is there any way to add those notes or other notes and have them appear on a payslip?
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Can i have multiple companies with Hosted using one licence?
Can i have multiple companies with Hosted using one licence. I don't use payroll or need accountant access
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I am trying to terminate an employee
I keep getting the message "unable to terminate employe" but no reason. What am I not doing? Thank you
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Item images
Hi Reckon team. Happy new year. I've noticed that we can now add images to items which is a nice update. Where do these images appear other than within the item? Can we add them to appear on an invoice?
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Merged: Add multiple rows button in Estimates screen
This discussion has been merged.
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Reckon Community Rewards Roundup! December 2025 π
Happy New Year ππΎπ₯³ and welcome to 2026 everyone! Hope you all had a wonderful Christmas & New Year period and feeling refreshed, recharged and ready to jump into a new year π. I'm really looking forward to a big 2026 and working with you, our awesome Reckon Community members. December 2025's $100 gift card winner is..β¦
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We need to change the date of an STP upload
Hi, we had a payrun over the holidays which we paid a day early due to the public holidays. So we paid it on the 31st Dec instead of Jan 1st, but our paycheques and STP upload were still dated 1st Jan 2026. This needs to be changed to 31st Dec 2025 to match when it was actually paid. We did an 'update event' and thenβ¦