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Printing the purchase order field on new invoice format
Hi I am starting to use new invoice menu. However the print addition removes the Purchase order as can be seen on screen. The settings menu does not have option of purchase number! How to resolve this?
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Problem with rollover to 2025 version
I accidently rolled over to the 2025 version before completing my STP Somehow, I have now lost my access to my account whether I use the 2025 or 2024 to sign in. I have a backup file which I can hopefull restore to use the 2024 version. I need help to do this
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Reckon Accounts Hosted 2025 - Inventory adjustment
Hi, since updating to the 2025 Hosted version any stock adjustment that I attempt to make seems to crash Reckon. This is happening on different devices and user logins not just on the one. Has anyone else had this issue? Also since updating Reckon on my Mac I can no longer bring up the drop down menu to run a fast report…
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Annual leave wrongly entered as Public holiday
Good morning everyone, I mistakenly recorded an annual leave as public holiday during the last pay run. Could someone please assist me in correcting this? Your support would be greatly appreciated. Thank you.
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Document types for attachments
Hi, I would like to add ODF (Open Document Foundation: ODT, ODS, etc) document types to those permitted in Reckon One. This idea began in a discussion about Invoice attachments, but possibly has application elsewhere within Reckon One and other Reckon products
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FYE 25/26 Payroll
Assuming no change to tax rates in FYE 2026 I have been getting a different PAYG for July 25 compared to June25. The PAYG is actually reflecting higher in July25 Assumption gross payment $2750 with TFT PAYG should be $243.00 however when notionally preparing for July the PAYG is reflecting $303.00 I've checked & checked…
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Fixing the pay date on my pay run
I've just done a pay run but mistakenly put in today's date when it should have been set for 2024/25. How do I fix this?
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Invoice attachment limits?
Is there a limit to the number of files or file size that you can add to attachments in the new invoices?
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Download or upload buttons
I do not have download or upload buttons on my Reckon Account Hosted in 2025 since upgrading to 2025. Trying to submit the super SAFF, it allows me to save it to My Live Q but I am not able to then download it to my computer so I can submit it to the Superstream ?
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Where does my final pay run of the year belong? #EOFY 📅
Does my last pay of the year belong in the current or next financial year? Hi everyone Are you getting close to processing your last pay run of the financial year? Have you been wondering which period it belongs in? Its really easy to understand once you know 😊 📅 Why the Pay Date is important The pay date is the…
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Hi,every time i open employee centre it shuts the program down
every time i try open employee centre it shuts the program down. i've tried restarting program & computer also data rebuild. not sure what t o do
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Adding Salary Sacrifice amount
I'm sure I'm missing something but I can't seem to update a salary sacrifice amount on employee's profile can you please point me in the right direction thanks, Bernadette
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To make Annual leave and Personal leave to Zero
Good afternoon all, An employee was on casual and was wrongly entered in Reckon and has accrued a Annual and Personal leave. I have corrected as required and made the leave as zero. But it is still reflecting in the report. Could anyone help me to solve this issues? I am also new to Reckon. Thank you.
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Inventory Value - Average Cost - retrospective amendment
Hi, Could I please get some assistance with investigating an inventory item change in average value please. I have discovered that our Profit Figure for June is different to what we reported at the end of the month by $1201.14. The variance relates to an inventory item that has retrospectively amended its value in June…
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Status Stamps on Invoices - customise
Let us upload or format our own status stamps (PAID, OVERDUE etc). They are currently very grainy and not professional-looking at all!