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Enhanced filters on Reporting
I'd love some more filter options particularly on the Account enquiry, eg. the ability to "Select All" but then unselect a couple of accounts the ability to type the name of the accounts that I want to select rather than having to scroll through the whole list I'd also love to be able to sort results by account…
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add extra field on invoices similar to sales rep
Hi, I am wanting to add an additional field in our invoices similar to sales REP, however instead of being for sales people, it is for installers, to track productivity of field staff. I also would like to be able to run a report on this similar to 'sales by rep summary'. Is there any way to do this? I have searched but…
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Error message appearing in Reckon Accounts Hosted
I have following Errors
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no toolbox now - have a line of options instead
can you tell me why my view has changed on my accounted hosted - no red toolbox anymore?? and there's a list of things now?
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👷 Scheduled Maintenance - Reckon Accounts Hosted (18 May 2025)
Hi everyone! Reckon Accounts Hosted will be undergoing a short period of planned maintenance this weekend. Maintenance will commence late Sunday night/Monday morning between: 10:00PM to 2:00AM (AEST) Sunday 18 May 2025 12:00AM to 4:00AM (NZST) Monday 19 May 2025 This maintenance period will affect both Australian and New…
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Tool Box
Good Morning Upon logging in this morning to Reckon Accounts Hosted I notice a new screen.. All good! But, I cannot locate the toolbox. I need to download and update payment files and I just cannot locate the icon. Please advise where the icon is now located on my screen Thanks
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How do I export a list of all shipping addresses for all my customers in Reckon Accounts Premier?
We have lots of customers with multiple shipping addresses. At the moment when we export the Customer list, only one shipping address is exported. How do we display all of them? At the moment changes to shipping addresses must be reviewed and amended manually.
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RAH MFA authentication not transferred to new iPhone
I see previous discussion on this problem hs closed. However, I still have an issue. I backed up my (Microsoft) Authenticator app on old phone and then restored it on new phone. All Microsoft accounts were restored, but none of the 3rd party apps, eg. RAH. Now I have to check the old phone every time I log in to RAH.…
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Image printing too large on invoice
Hi, I have noticed that since the new upgrade, I can no longer print out a customer invoice with our logo correctly. When I check the print preview, it is showing our logo and address correctly, however when I print, the logo is so big that it is cut off. I have to go to customise invoice, manage templates, customised…
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Find Dialogue to not be case specific
When using the find dialogue box to find a bill the reference number is case specific ie if you search for cins1234 it won't find CINS1234
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STP accidentally lodged twice
Hi, I have accidentally lodged an STP file twice, instead of sending the corrected file as an updated event (only 1 out of 5 paid was an error), it was sent as a new pay event. Should I re send the (corrected) file as an updated event, will that cancel out the 2 already lodged on that day, or is it best to leave it and not…
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Payroll end of year masterclass
I'm trying to register for the payroll end of year masterclass on 25th June and keep getting bad gateway error
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WEBINAR: Payroll end of year masterclass by Clayton Oates for Reckon Accounts
Whether you're a seasoned payroll pro or just want to feel more confident with your end-of-year tasks, this must-attend Payroll End of Year Masterclass webinar is packed with everything you need to confidently manage end-of-year payroll in Reckon Accounts + Hosted, stay compliant with the ATO, and prepare for FY 2025.…
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WEBINAR: Payroll end of year masterclass by Clayton Oates for Reckon One
Whether you're a seasoned payroll pro or just want to feel more confident with your end-of-year tasks, this must-attend Payroll End of Year Masterclass webinar is packed with everything you need to confidently manage end-of-year payroll in Reckon Payroll, stay compliant with the ATO, and prepare for FY 2025/26. 📅 Choose…
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List Showing Customers and Price Level
I want to get a list of which of my customers are on which price level and I cant find a way to do this. Is there a way to get a customer list which shows what price level they are on?