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Access all employee payslips in one place
Hi Reckon team I'm putting this idea to the community for consideration. I think it would be a nice addition to be able to access all payslips for an employee in once place such as their profile rather than having to dig through individual pay runs.
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RAH SUPPLIER REMITTANCE
A few weeks ago I had an issue where the system stopped when sending remittance advices. the same thing has happened again this morning. This is the message showing on the screen and this is the remittance screen, it just goes blank I can't get out of it without shutting down my pc, which is not ideal. Why is this…
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Super Rate Incorrect
Hi, why does our default super ( Prime Super) still remain at 11.5%, I have implemented the change using Employee- Update Super Rate to 12% & if you look at the Super Funds within the Payroll Item, it also advises 12%. Yet when you run a Super Report some advise 11% & 11.5% . Where else do I change the rate pls?
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How to get rid of old shortcuts
there is only one file on my Hosted now due to the new rules, but the open window displays all the old files. Reckon told us to get rid of them, despite telling them they weren’t there. How can I do this? If I select File - open company - only the correct file shows, but this window shows files that are no longer there
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How do I import my CBA business account into Reckon Hosted?
I have read so many screens and tried and failed every time. Is there something I am missing? I cannot seem to be able to upload my bank feeds to my account. CBA has a Xero and MYOB option and I have followed every other one for Reckon using the help but keep failing. Is it NOT possible to import bank statements? It seems…
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Reckon One Item History enhancement
We request that the item history functionality be enhanced to maintain a detailed change history for items (previous values such as price, tax, or account mapping). And that an API endpoint be provided for accessing this information in the future, as it would be very helpful for audit and migration purposes. Perhaps add…
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Always love the Monday after maintenance
FFS. Just trying to save an invoice, moved from one customer to another….. Will log a support ticket
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Time Out
Hi, The automatic logout after 5 mins is driving me crazy!! Is there anyway we can change the length of time for this?
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Request for Monthly IAS (PAYG Withholding Tax on Wages) without GST (when reported quarterly)
The ATO allows the option for PAYG Withholding Tax on Wages to be reported monthly through IAS and quarterly through BAS (which includes PAYG W for the final month of the quarter and GST for the entire quarter). May I please suggest Reckon One to provide an option for the above in settings for BAS details? Thank you.
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How do I set up and pay child support in RA Desktop?
We have been requested to pay child support. Do I need to set up a new code in STP? How do I enter and pay child support through weekly wages? I guess I need a separate item code. Any help greatly appreciated. Thanks.
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Leave Balances and Accrual Value Report - Classifications
Hi, I just tried the above as per the announcement but I don't have the option to tick, is there something I need to do to get this to appear? Thanks,
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STP processed twice
Hi, I processed weekly payroll to STP twice on 5th November how do i go about rectifying this? Thank you
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RESC figures not matching Salary sacrifice figures
I have an employee who does salary sacrifice. The RESC figures do not match the salary sacrifice figures. An amount of $9.44 comes up on the super report in the RESC column. This amount does not show on the wage slips. I have been having this problem for years and had to use the work around to fix it and now since the…
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Item Price List Report Format
Hello, When I print an Item Price List Report, the "description" field is not printing in full. It gets to a point around 210 characters and then abridges with "..." at the end. I really need help to format the report so all of the "description" text is printed. Note the same thing happens when you export the report to…
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Exporting employee records to Excel
Hi Team , I need a complete report of employee records (include in employee card) exported to Excell Surname Given Name Rate DOB Pay Group Payroll Code Email Gender Start Date Mobile Street Address Unit Number Suburb State Postcode Bank Account Name BSB Account Number Tax File Number Default superfund nominated by employer…