-
EMPLOYEE PAYS DEPARTMENT REPORT
In the old Payroll Premier application, we could print off reports for employees showing which department they came under. This feature is not available in Reckon One. I would like to see the report available as it was useful for our line of business.
-
Moved: Memo entries on printed report
This discussion has been moved.
-
Employee tax codes
Hi, All our employees are claiming the tax free threshold so I have them coded to 2-TFT. However it has been brought to my attention that they have all been overtaxed . I checked on the ATO employee tax calculator and it seems that this is correct. They have all been overtaxed. Can someone please advise what tax code I…
-
GST and SG on NETT not the full invoice
I have setup a contractor to be paid through payroll because we need to pay SG for him. How do you make the super calculate on the nett amount - that is - the invoice total less the GST?
-
EOFY reconcile problem
I changed from a desktop version to Reckon one before the end of the financial year. When I go to reconcile for the EOFY not all the employee payments are showing. It seems they haven't come over with the migration process. The pay runs I have done in Reckon One have been submitted to the ATO but don't show in STP Gov…
-
Chart of Accounts
How do I export my Chart of Accounts in Reckon One? I can see how to import the CoA but I want to EXPORT. Thank you
-
Updating super in the new 2025 version
This discussion was created from comments split from: Updating Super Guarantee rate in Reckon Accounts Hosted 2024.
-
MFA authentication
Hi All, I recently got a new phone and have gone to use the authentication app and its saying I need to sign in or scan the QR code. From memory, last time all I did was scan a QR code. I cannot locate this QR on your site. Under the instructions it tells me to scan the QR code but its all fuzzy and wont allow me to. Can…
-
FBT not appearing
This discussion was created from comments split from: How do I Add Reportable FBT in Reckon Payroll?.
-
Managing Inventory and stock available to sell
How to I get an alert to come up when keying orders for inventory items with no stock available. At the moment I can key the order even if no stock is on hand. I only get an alert at invoice stage – but that’s too late. I need to know when I key the order. I have tried fiddling with the company preferences for inventory -…
-
Upgrading to 2025
I have five company files that need upgrading to the latest version of Reckon 2025. Three are ok but two will not allow me to login as Administrator as the password is wrong. I don't think I ever had a password for the Administrator to begin with. Also the Admin window doesn't open either.
-
Search button in Customer field
Make the search function in customer centre like the one in the items list. Nobody uses the one in the customer list because it searches "all common fields" and takes forever. Alternatively, change the default to "Name Fields", which is lightning fast.
-
emailing a spreadsheet directly from Reckon
Hi, i have always been able to email a spreadsheet or export a spreadsheet directly from my Reckon file. i have been advised by Reckon that this function has been disabled and i have to create and save a .csv then export or email. Has anyone else found this problem? thank you Judyw
-
Missing logo image on printed invoices after upgrading 🖼️🖨️
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
-
Reckon is asking me to select a valid bank account
I have been adding 12 months or reckon invoices over the past 12 months as I have paid them and now paid myself bank (June 2025) I wanted to add the payment to the 12 invoices and it won't let me do it (allocated the payment). It is asking me to "Select a valid bank account" and yes the bank account exists. I have done it…