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Credit Card Fee's
add a section into the Bill Payments when the Credit Card Option is selected as a payment method, that we can add the Credit Card Fee's in at the time we are paying the bills
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Superstream errors on validation
Hello and help Ive tried to sort this and even spoke to support but they cant sort it I have an employee who's super is with AMP Super Fund — Ive cross checked with AMP correct ABN and her USI is all listed BUT When I look at that Name and the ABN on Reckon one drop down list its called "Super Directions Fund" with the…
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Can't Login to Reckon Hosted
We cannot login to Reckon Hosted. We get the message below " Reckon Accounts Hosted is unable to open this company file. It may have been opened by another user. You should ask that user to switch to Multi-User mode so that you can both use the company file at the same time The File could also be located in a read only…
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Cannot load the reckon webpage?
At the moment when I load the Reckon webpage, I can't load it, Hopefully this is just a temporary problem when I load the website, I get this 502 Bad Gateway nginx
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Reckon One update! ✨ New bank transaction filters, Pay Template enhancements and more!
Reckon One has received an update today introduces new enhancements to existing functionality and some important bug fixes. Check out the inclusions of today's update below. 🆕 New rule filters for imported bank transactions Two new rule filter types have been introduced to help you match imported bank transactions more…
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Reckon Accounts Stuck on Black Screen After Login Need Help
Hi everyone, Iam having a frustrating issue with Reckon Accounts where, after logging in, the screen goes completely black, and I can't access any menus or features. The software seems to be running in the background because I can still hear notification sounds, but I can’t see anything on the screen. I have tried…
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Combining two STP entries for one person
During the setup of Reckon STP, 2 entries were made for one employee. While the original entry was archived and all entries relating to this person were deleted and done again, it appears that STP didn't show this. The ATO shows the 2 entries. Is there a way to combine the 2 entries for the one person? I rang Reckon, but…
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Novated Car Lease - Reducing the SG Calculation in RAH
An employee has a novated car lease whereby we deduct a certain amount Pre-tax (salary sacrifice) and a different amount Post-tax (her contribution). I have it set up in Reckon Accounts Hosted and the entries are working well BUT I don't know how to amend the super guarantee calculation such that it does not include the…
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Performance issues with payroll
I was logged into payroll, went to check an employee's bank details, received an error unfortunately didn't capture it, logged out, couldn't log in for ages, eventually logged in, selected employees now have a blank screen, anyone else having issues with payroll today. I need to process my payroll today!
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super guarantee review
what do i need to do when its asking me to review details> ive already added the super fund etc but still keeps asking me to review it
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Overpaid PAYG
Hi, How do I reimburse overpaid PAYG Tax via payroll. Cheers
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Search function by keywords
To be able to quickly search for a keyword/phrase such as an address to see what works were done at that job last. Currently it is very difficult to find previous invoices when you only have an address.
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STP reporting with a new STP account
Hi All I have a client who has been requested by ATO to finalise her STP reporting at 31/08/2024 and start up using a new STP account. Is the process the same as if it were end of year finalisation?
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Didn't get connection settings - RAH login
Hi, I'm trying to log into our file, Reckon Accounts Hosted and am getting this error message "Didn't get connection settings"
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Reckon Payroll update! ✨ Pay Templates, improvements to quantity field & bug fixes!
Reckon Payroll's latest update is a significant one that introduces the highly requested Pay Templates feature along with other new enhancements. I'm a little late in publishing these release notes so my apologies for that but please check out the full inclusions of the latest Reckon Payroll update below. 🆕 Pay Templates…