-
Other Allowance error
I have taken over the payroll of a company that has had STP errors when lodged during the year, but the correct figures and details were uploaded to ATO so they ignored the errors. I have now lodged the EOFY STP and got the below errors. I went into Allowances and added in descriptions for every "Other Allowance",…
-
Can I delete or cancel a pay run once created but before submitted?
Hello, Can I just play around with creating a pay run without getting stuck and having to submit it? I am currently trying to get my head around how to add some particular pay items that won't be regular pay items. My other question is, if I did create a payrun from a pay setup, can I still make changes in the payrun as in…
-
Paper Size set to Letter
This discussion was created from comments split from: Quickbooks vs Reckon Hosted.
-
Action menu in Files folder
Many times I almost click on delete instead of download, my opinion - Delete should be at the bottom of the list
-
Employees & Payroll Reports - Statement of Payments Report
In accord with the changes in STP 2 reporting, my annual leave and personal leave payments (and some other similar types) were set up as Leave - Other Paid Leave (O) which represents the nominated tax tracking type. Various other leave payments have another tax tracking type, depending on specific forms of leave paid. I…
-
Accountant Access RAH
We have a new Accountant who does not have their own RAH, and we have found this to a regular thing with our previous Accountant also not having their own RAH account. Can we give them access to our file at tax time?
-
V34 download error
Hi Guys, Downloaded the Reckon Accounts Plus 2025 update - I assume thats "Reckon_Accounts_Business_Range_v34_R1"? Anyway, when I click on the .exe file, I get this error msg - "This app can't run on your PC". What's going on? Thanks, Rob
-
How to customise payslips to have the format of the standard 2 per page print payslip
Is there anyway to customise the payslips in Reckon to mirror the Reckon standard 2 per page print payslip. I prefer the separate boxes for pay items but I cannot separate the large border in the customisable payslip. The outside box moves whenever you try to move one of the sections. It is more of an invoice structure…
-
How do I re-install Reckon A/cs PDF converter
I've recently installed 2025 Reckon onto a brand new device. When I try to send payslips it is asking me to reinstall Reckon Accounts PDF Converter! Where do I get help with this?
-
Custom Payroll Liabilities - Super
Hoping someone can help. We paid super through custom liability payments. One employees super was returned to us they had closed their super account. We receipted this as a deposit against Super. We then paid it again as new super details provided. Our staff member who entered the new super payment entered incorrectly…
-
Quarterly BAS report Reckon One
I use Reckon One. I cannot find where to generate my quarterly BAS report. Can someone tell me how to do this? Thanks
-
Reoccurring Bills
Option to add reoccurring bills
-
Email notification
Receive notification that an Invoice/Estimate has been received/read
-
Change Log-in for Reckon One
I am in the trial period with Reckon One. On signing up I was guided through "Continue with Google". I do not want to sign-in this way because Google has double verification. The idea of using Reckon One was that both my Bookkeeper and I could use the account but with the double verification I have to be available when the…
-
Unable to Login to Gov Connect to submit EOFY report.
I was in the process of submitting my EOFY Finalisation report to GovConnect using Reckon Accounts v34 2025. Normally after exporting the STP data, it opens up the reckon.portal page. I login with Goggle option and receive a six digit code for verification. Following this, I can login to GovConnect site to upload my file.…