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Payroll: When creating an ABA file and STP reporting, a message-Access denied auregfind query failed
What can I do to rectify this so that I can print my ABA report which shows the details of employees paid?
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Start & End dates in leave taken report
With the new leave taken report I can see there is a column to show start and end dates an employee goes on leave. Where do these dates come from?
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Super clearing house options
Looking at options for when SBSCH closes, on doing a search I notice that Reckon One has Beam integrated, but this doesn't appear to be in Accounts Hosted. What are the options for Accounts Hosted?
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#TipTuesday - Introducing the highly requested Leave Taken by Employee report 📝
Good morning and welcome to another #TipTuesday! Today, I'm excited to talk about the brand-new Leave Taken by Employee report in Reckon One. I know this is something a lot of you have been asking for, and I’m thrilled to finally share it with the community. The Leave Taken by Employee report gives you a clear view of the…
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Emails vanishing before being sent
Hi there, I am going to the Select Form to Email tab, then Pay Slips. I change the date to the appropriate set of pay slips and ensure they are all ticked, then press OK. However when the Select Forms to Send pop up box appears, it is empty and there is nothing to select and send. This issue started when I was sending the…
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Emails not being sent
is anyone else having problems with invoices and statements not being emailed out since upgrading to reckon 2025. None of my customers are receiving their invoices.
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RDO hours are accruing correctly
Hi, We have been having issues with the setting for RDOS. It has been set up in employees - Leave - edit RDO as " accrural period" 'per pay' and 'per time' worked, but neither settings take the accrual correctly. Unless we enter in the payrun as ordinary hours 40 hours, RDO's wont accrue and add to the leave balance each…
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Ability to Match Any Transaction
At the moment we have: * Default Match - within 3 days and exact amount * Advanced Match - Match to Invoices and Bills Users would lik eto expand this functionality to be able to match against any transaction (eg an outstanding cheque from 2-3 weeks ago)
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Email text for sending invoices
Hi We need to change the text in the email body when we send out invoices. I have updated the change in Preference - Sending Forms-Invoices. However, when I send batch, the email body is still the older one, and we have to edit the email one by one. We have over 100 invoices to send out, it's taking a lot of time to do it.…
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Changing from Cash to Accrual
Hi as of 1st July my client is changing from Cash to Accrual. How do I make sure there's no double claiming of GST? Or is it going to be a manual cross check?
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Sharing your Reckon One book 🎥
Sharing your Reckon One book is super easy and allows you to share your book with others like your accountant, bookkeeper or staff. Check out our how-to video below to learn how to share your book.
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Leave Not Accruing
My client is using Reckon Accounts Enterprise. The personal and annual leave is set up correctly for the employees but it is not accruing with the pay run.
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Statement Wording
I have just noticed since 1st July when you print out a statement of an account it doesn't show the memo description anymore, is there a button somewhere I need to add to bring this feature back.
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Reckon payroll - rounding issue
Dear Reckon team, I have an issue when I generate the payrun for my client. The staff's hours in 4 decimals is 20.8889. However, when I enter 20.8889 in the payrun, it automatically rounded to 20.89, which is $0.03 different from the correct amount. I have tried to download the payroll app to see whether I can fix it but…
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End of Year Adjustment to tax Reckon One
Can someone help me I'm trying to adjust tax for an old end of year 23/24 year is there any way to do a negative tax entry to reduce the tax amount on the end of year. Thanks Julie