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Upgrade from Accounts Desktop 2024 to V34
So it appears that Accounts Desktop 2025 has been renamed to v34 which would have been useful information as part of the upgrade. But having got over that confusion, and performed the upgrade, just checking that I can now uninstall Accounts Desktop 2024. It seems to be giving me a warning that common files may be deleted…
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Extra tax not correct
I am trying to round up the net pay by adding 20.50 extra tax in the employee details, but when I process the pay it takes $21 extra so I have to manually override every time
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Payroll Summary too Large to Export
Hi, When I go to export the Payroll Summary it comes up a message advising too many We have 87 employees and I am only taking out the Hrs & Rate. Is there a way around this ? Could I take out over two exports and then brinmg it together. How do other companies get around this with large number of employees? Await your…
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error message - dont know where and how to check
got this after submitting this week's STP. i did not do anything different from the past, and it is the first time i got this error message. help! The value specified for an item does not match the item type (value = "-12.05", item type = Decimal, uniqueID =…
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Can I use online payments (ABA) to pay super?
Hello! I have just started using 'banking online centre' for payments to suppliers and employees. BUT how do we pay liabilities such as Super, child support etc when they are not paid via "Pay Bill" where I can choose 'Online Banking' and add eft details into the supplier account. I currently use this window to make…
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how do i find an employee's stp payroll id?
how do i find an employee's stp payroll id?
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June STP still showing as Pending
Good afternoon all, I did two STP in June - One for the last pay for June month, and one as finalisation. The status for last pay run is still showing as pending. Can anyone help me with this? Thank you.
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To Do List
Is it possible to have items on the To Do List repeating weekly or monthly etc. These are not financial transactions.
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Why new format invoice takes up 2 pages in print view
See the small invoice attached. For such a small invoic how to make it fit on one page?
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Is there a way to implement a barcoding system to Reckon Accounts Premier?
Wanting to streamline our barcoding system through Reckon. Our current Reckon system involves a manual order input, manual product picking and shipping as well as manual barcode entry in Reckon. We have bar codes on our product but these are currently used for our customers systems presently but they do contain information…
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Printing the purchase order field on new invoice format
Hi I am starting to use new invoice menu. However the print addition removes the Purchase order as can be seen on screen. The settings menu does not have option of purchase number! How to resolve this?
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Merged: Notes - Per Individual Pay - Reckon One Payroll
This discussion has been merged.
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Problem with rollover to 2025 version
I accidently rolled over to the 2025 version before completing my STP Somehow, I have now lost my access to my account whether I use the 2025 or 2024 to sign in. I have a backup file which I can hopefull restore to use the 2024 version. I need help to do this
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Annual leave wrongly entered as Public holiday
Good morning everyone, I mistakenly recorded an annual leave as public holiday during the last pay run. Could someone please assist me in correcting this? Your support would be greatly appreciated. Thank you.
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Document types for attachments
Hi, I would like to add ODF (Open Document Foundation: ODT, ODS, etc) document types to those permitted in Reckon One. This idea began in a discussion about Invoice attachments, but possibly has application elsewhere within Reckon One and other Reckon products