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Leave - not accumulating week on week
i recently migrated to Reckon One, and checked all data. I have now noticed after 3 weeks, the annual leave, sick leave and LSL is not accumulating, and the employees have the same about of leave as they started with 3 weeks ago. Please help!
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Updating employee pay rates
I’m updating employee pay rates and it hasn’t transferred across its set at $0.00???
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EMPLOYEE WITH NIL PAYMENT ON PAYROLL SUMMARY BUT NOT EOFY REPORT
Hi Team, We had a casual employee on our books but he didn't work in the last financial. His details were archived in January of this year as we terminated his employment. His details appear on the payroll summary for the year ending 30 June 2025 but nil dollar figures. In the FY2024-25 finalisation report, I noticed he's…
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eofy STP
Hi Everyone, Does the EOFY STP submission override the prior STP submissions for that year? When reconciling I picked up that I had an issue with one pay run during the year, I have now fixed this issue, do i need to re submit my final payrun for the year 26/06/25 or does the EOFY STP override everything? Many thanks,
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Email address
Hi, How can I setup Reckon Payroll for an employee who does not have an email address. Thank you.
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Importing a budget from excel into Reckon Accounts Hosted
Hi I''m relatively new to Reckon and have followed the advice of exporting a budget template out of reckon into excel as IIF file, modifying it and re-importing again as an IIF file. It states it has imported but the figures don't show - no errors are stated. Any advice is appreciated thanks!
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Email List
Apologies if this has been mentioned before. It is very frustrating to have to go back to 'Stage 1 of log in ' to access the email list. quite often that Stage 1 has timed out and then you have to log it in again. This then seems to drag the performance of the system down by having 2 active log ons
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STP how do i check that my last lodgement was successful- is there a report?
STP how do i check that my last lodgement was successful- is there a report? How do i access spent hours trolling Google and Reckon help to no avail.
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EOFY - not balancing
Hi everyone, can I get some help please? I just ran my payroll summary report for last financial year, I checked against each employees YTD figures (from their payslips) and the payroll summary report and the YTD figures match during the year. Super and PAYG payments reconcile too. When I run the EOFY finalisation report I…
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How to view pays in Govconnect
Can we still access Govconnect to view the details of the STP reports from Reckon Payroll. We used to be able to toggle in to it via the toolbar at the top While undertaking the EOFY reconciliations, I have differences in totals between the EOFY report and the Payroll summary report for 3 employees. Wanted to check what…
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STP Submission Still Pending?
Hi guys, We just lodged our first pay-run for the 2025-2026 financial year and noticed that last weeks' pay-run (dated 26 June 25) is still shown as pending with the ATO. Is there any reason for this? Is it dependant on us lodging our EOFY for 2025 which we haven't done just yet? Or should we just resubmit this payrun to…
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Product key is invalid error message when uploading to GovConnect
Hi all, I am uploading the file on Reckon Gov Connect and i get an error: the product key is invalid. What am I doing wrong please?
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Quick EOY STP Finalisation Check
Hi Rav, Can I please check two things with you regarding the STP finalisation for EOFY: 1. Salary Sacrifice Superannuation Is it correct that salary sacrifice to super is shown under Gross Earnings, RESC, and Pre-Tax Deductions? I know I asked this last year, but it still feels counterintuitive to me — since the point of a…
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Redundancy Payments Missing from EOFY Finalisation Report
Hi there, I’m currently reconciling our payroll year-end summary against the general ledger and the EOFY Finalisation report before submitting to the ATO. This year, we processed a couple of redundancies, which included both redundancy payments and pay in lieu of notice. However, I’ve noticed that these components are not…
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SAML
I keep getting logged out within a few minutes and something has come up to say extend the SAML session? I don't understand this and where this is also located to do it. Can someone please help as this is driving me absolutely crazy. Thanks Debbie