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Deleting a processed bank payment
Can anyone please advise ASAP if I delete a processed bank payment - does this delete the transactions in the bank transaction list ?
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Payroll Premier software
Hi Rav, I am trying to access the old Payroll Premier software to print off some old reports for the Accountant/ATO and the software will no longer open and the following error message is appearing: Is it just a matter of reinstalling the software again - I'm hoping it's still available from the downloads page? The ATO…
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How to see Unpaid Leave on payslip
Hi, the payroll item, unpaid leave, is not showing on the payslip when an employee takes unpaid leave. I want the employee to see how much unpaid leave they have taken in the pay period. AND, if possible, how much unpaid leave they have taken YTD.
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Enable specific Items and subsection selection for cost increases
We have 1,000+ products and at the moment we need to manually select over 200 items to increase the price of one type of product - we are a plant nursery and produce a range of different sized potted stock. I have an Inventory Assembly Item that is titled 50mm Tubes and then as sub-items to that title, we have over 300…
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Employee has worked on annual leave days, how to handle this?
Morning All I am doing payroll adjustments in todays payroll. I have an employee who worked on two annual leave days. He was paid annual leave, so now need to do adjustment in his payrun to bring these two days back in and pay him for working. Can I do an adjustment in the payrun to bring these back in as he didn't use…
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GST 101 report gives different total to Detail Cash Tax report
My GST 101 report gives a different total to the Detail Cash Tax report. I have narrowed the problem down to the exact date of the discrepancy and it seems to be related to a payment of $1706.44 received from a customer on 17/12 that was applied as $366.85 to invoice 3218 (full payment) plus $1339.59 to invoice 3212 (part…
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Leave Accrues on Bonus Payments
Hi, We pay an occasional bonus and it's a separate entry to the normal pay run. Therefore, it shouldn't accrue any leave, but it does. Is there a way to turn this function off? I know I can click each person's pay item to say not to accrue leave, but I was hoping for a kind of 'one stop shop' to turn it off when it's just…
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Out of Action?
Good Morning Is there a general outage or just me this morning? Thank you Emma
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Employee fortnight setup and leave calculation
This discussion was created from comments split from: Failed to Save changes - 500: Internal Server Error.
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Reckon down............. Didn't get connection settings
Looks like Reckon has decided to have a nap!
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ISSUES WITH RECKON ACCOUNTS HOSTED
Hi Team, We switched over to Reckon Accounts Hosted just before Christmas and I am experiencing several issues with it. Sometimes when I am entering data (in Estimates & Change Order), certain parts of the page I am working on won't allow me to enter details i.e put in a purchase order number or change the date. I have to…
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How can you generate an employee separation certificate in Accounts Hosted? Thanks!
How can you generate an employee separation certificate in Accounts Hosted?
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how do I create a payrun with zero balance to send as an update to STP
I accidentally send through a pay run to STP which was not supposed to be sent at all (ie a duplicate payrun) . I need to send an update to STP for that same payrun with a zero balance but I can not create a payrun with zero balance. how do I fix this so that the YTD is accurate for my staff?
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Undo Reconciliation
I am using ReckonAccounts2013 and my Opening Balance is incorrect, how do I undo a previous bank reconciliation or correct this Thanks Mandy
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Clock Cards and Payroll
Hi, has anyone used or does use a clocking in system which integrates to Reckon Hosted? Our staff manually clock in and out each day and I am wondering if there is a clock card system out there which talks to Reckon so that at the press of a button each week, payroll can be easily generated automatically? Thanks Fiona