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Creating an invoice 🎥
Getting started with invoicing in Reckon One? We’ve got you covered! Check out our quick how-to video that walks you through the steps to create a new invoice in Reckon One — from selecting your customer to adding items and sending it off.
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Reckon one Update and addition of Purchase order on invoice
This is excellent feature as in our industry, customers issue purchase orders and it is easy to get paid as there will not be any dispute. Taking it further, we also issue purchase orders to our suppliers. How can this new feature be used fo rissuing purchase orders to suppliers?
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PAYRUNS ARE CORRECT PAYROLL SUMMARY IS LARGER
Hi Team. First time on here, hoping this is helpful. I have completed payruns for last finacial year and the payroll summary for each employee doe not match the combined payruns for the employees - struggling to understand why. Please help.
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Bulk account change
Just wondering if it's possible to do a bulk re-allocation of account for a particular supplier? So I have 2 farms - lets call them Moree & Grafton, operating under the one company file. As an example, for 20 years I've allocated cheques to both Moree and Grafton Vet's to the one account - Vet Expenses. I now have the need…
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MFA codes via SMS not being delivered (25 July 2025)
Hi everyone We're currently investigating an issue affecting MFA codes not being delivered via SMS when logging into Reckon Accounts Hosted, Reckon One and the Reckon Portal. We're currently investigating where this issue is stemming from and hope to have more info to share very soon. In the interim, if you have access to…
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Saving files to the Q:drive then cannot find them
I have saved the TPAR in the Q:drive but have trouble finding it to save to my computer. Why is this so difficult? On the old platform this was not a problem.
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Super Amount Not Showing Up in Pay Liabilities
Good Morning all, I paid the super today, and was trying to enter in Reckon. I went to Employees—>Payroll Centre, and clicked on 'Create Custom Liability Payment' under Pay Liabilities. I then chose the Dates as 'Last Payroll Quarter' and clicked ok. Amounts to Pay are all zero. Could anyone help me with this? I have…
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How do you export reports after you have exported them...
the widget isn;t there anymore
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Memo field needed in "Payments to Deposit" list and/or ability to double click and open payment.
We use miscellaneous sales/cash sales a lot in our business and it would be helpful when making deposits if we could see the memo field (from the invoice or sales receipt) on the "Payment to Deposit" list - we use this memo for the customer name, if known. There are times when we are depositing a payment from an incorrect…
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Can the "Payments to Deposit" list (when making deposits) have a "Memo" column?
We use miscellaneous sales/cash sales a lot in our business and it would be helpful when making deposits if we could see the memo field (from the invoice or sales receipt) which we utilize to list the customer name, if known. There are times when we are depositing a payment from the incorrect customer when there is more…
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Order the Super Contributions by employee report by pay date
Super Contributions by employee report default sort is by pay run name. There is no provision to include pay date in the report. It would be good to have the pay date included and the ability to sort by pay date to keep it all in order.
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Server issues?
Hi, Are there any technical issues happening at the moment? I’ve just lost an entire pay run. Initially, I received a “500: Internal Server Error” message, and now I’m getting another error at the top of the screen whenever I try to do anything within a run. #reckonpayroll
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Authentication code
Is anyone having trouble with the Authentication code not uploading to the phone. There seems to have been a delay in receiving the code for the past few days
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Salary Sacrifice Super reporting by fund
How do I get Salary Sacrifice Super deductions to appear on the Super Report by Fund? Even by tagging both the Salary Sacrifice and SG Payroll payroll items only the super type item reports. I suspect the Super Report by Fund is hard coded to only report on "super" type items and not "deduction" type items. Cheers, Glenys
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Merged: Login to Reckon Hosted not getting security code
This discussion has been merged.