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Problem sending batch emails
Since the upgrade a client is unable to send emails in a batch, they have about 70 invoices per day, but lately only some get sent and they have to manually work out which ones haven’t gone and resend the next day
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Why do i keep getting this when i log into reckon hosted
b5c5e1ced443bfcdf0481e90be0877596a8660612f7316cc467a1de8.appstream2.ap-southeast-2.aws.amazon.com wants to
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Reversing Pay Run and Submission to ATO of STP
We have incorrectly paid someone and have uploaded this to STP. The employee has since returned the funds to us. How can we alter the payroll in reckon that was put through and correct what has been uploaded to ATO via STP? my understanding is that we can't put through a negative payroll - is this correct? What is the best…
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Last payrun of the year missing but was included in EOFY
This discussion was created from comments split from: #TipTuesday - Why does my Payroll Summary report not match my EOFY finalisation? 📆.
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Change of ownership
Hi. We are selling our business and the new owners are going to use Reckon Accounts. They would like to be able to transfer all the customer and supplier information directly from my copy of Reckon Accounts to the Reckon Accounts program that they are purchasing. Is this possible?
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Do i need to upload the super export CSV file somewhere? Or is this done with the STP reporting?
I note with 2025 version of reckon accounts hosted that there is a separate button for super export when choosing data to upload with STP. I have clicked the super export button and it creates a CSV file. What do i do with it from here as it appears the Super information is included in the STP file as it always has been.…
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Processing a cash refund from a supplier 🎥
Processing a cash refund from a supplier is really straightforward and can be actioned directly from the Supplier Adjustment Notes screen. Check out our video below to learn how to handle a cash refund received from a supplier.
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Enable payment of Reckon Fees to be done via bank account rather than credit card
Not all entities using Reckon have a credit card. It would be better if payment could be set up via payment from a bank account.
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Annual Leave Loading
I have an instance whereby the annual leave loading is calculating on the total wages not just the amount listed as annual leave. The wages are setup for an associated person. I have checked the setup against the other annual leave and it is the same. What am I missing?
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Bill Import .iif
Hi, We are importing bills from our erp into Reckon Accounts Hosted successfully. However, there doesn't seem to be any documentation around how to send sales tax information through with the bill using .iif Is it possible to have the sales tax (in our case GST at 15%) applied with the import, or does one have to manually…
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Payroll Tax Report
Hi everyone, Please help me with the payroll tax report in Reckon Accounts Hosted. I want to have a report for 2 years. Thank you very much for your help.
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Termination payment
Do i need to do a separate payment for termination or can i include this in the weekly payroll?
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GST Registration Date??
I am doing books for a sole trader who originally was not registered for GST. He now has to register for GST from 20/5/2025. I have gone into Settings, Tax Settings, General and have answered Yes to "Are you registered for GST?". I was expecting that I would have to enter the date that he registered from but there is no…
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Week ending date + Hours Worked to Payroll Summary Report
The 'Payroll Summary' report is missing two major details. 1. Week ending date - the date showing at the top of the report should be the week ending date not the payment date. This is important for reporting and review purposes. 2. Hours worked. This is crucial information missing to be able to review and reflect back on.
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Super Contributions Report - Grand Total required
It would be useful to have have totals on the Super Contributions report rather than having to manually add the totals which is more prone to error.