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How to enter an ETP type 0 payroll item in RA Desktop
Hi, can anyone give me direction on how to enter a payroll item for an ETP type 0 payment to an employee, I am unsure how to do this. Many thanks Denise
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general supplier
In Reckon Hosted, there is no option to keep a one-off address for supplier details. Either all previous addresses get replaced, or they cannot be saved. Please take the necessary steps to allow saving one-off addresses under the mentioned heading. This will help us maintain a history reference for future transactions and…
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Importing Payroll Spreadsheet Hours in Reckon Hosted
Hi There, We currently used Reckon Hosted. I have been manually and individually entering hours for payroll. Is there any way I can upload the hours spreadsheet into Reckon Hosted.
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Billid not set up
This is the message I get when entering my first "bill". In money out, I assume "bill" stands for a regular creditors invoice, is that right? If so why can't I enter the invoice?
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Mouse Scrolling
For some reason when scrolling through reports using the mouse it is really fast when hardly touching the wheel. This is happening in Reckon Accounts Hosted only and started happening last week. My computer settings are correct and it works at normal speed in all other programs.
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How to resubmit super payment again for a employee who changed super account?
If Superstream batch is showing "SENT TO FUND WITH REFUND". One employee's contribution is refunded due to super account change. Other employees' are successfully submitted. When I want to submit for this employee's super again, it shows "There are no Super payments to make for the date range selected".
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Reports - to include adjustment notes
Hi, I found this and wondered if this means that if you give a customer a credit adjust.note, which at present doesn't reduce sales (which I think it should), would changing the Exclude from cash based reports to Include in cash based reports would solve this? Or is this for something different. A
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Saving account code sort order as default
Is there some way of saving the following setting, instead of having to change the seemingly default setting? In reports go to generate, then window "show more options"-sort by-drop down menu gives 3 options account order, account name or account code. I always want account code, but the default is always account order. Is…
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#TipTuesday - Which Reckon software are you using? 💻
Hey everyone! Its a little late but it's still Tuesday and our weekly #TipTuesday series is back! Today's tip is just a quick little reminder about selecting the correct Reckon software category when creating a post here on the Community. Why? Each Reckon software has different features, so selecting the right category…
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Reckon One update! ✨ New sort options, row improvements & more!
Reckon One has received an update today which introduces some cool new features developed directly from user feedback along with other improvements. Check out the inclusions of today's update below. 🆕 Sorting the pay run list screen The pay run list screen has received an enhancement with expanded sort options including…
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Export customer list with all shipping addresses
At the moment when you export the Customer list, only one shipping address is exported. If a customer has multiple shipping addresses all the addresses should be exported. At the moment changes to shipping addresses must be reviewed and amended manually.
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Duplicate Suppliers/Customers
Hi Guys Is it possible to merge duplicate suppliers or customers in Reckon One?
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Ability to Delete Transactions from the Reconciliation Page
Sometimes, when doing a bank reconciliation, you may discover a transaction which has been entered twice, for example and one of them just needs to be deleted. It is a pain that it can't be deleted directly from the reconciliation page, and we need to go back into the Reckon Transactions to find it first, deal with it,…
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Employee loan repayments from payroll showing as a payroll liability
In this case, the employee has deductions from his pay, directed to go to a loan account in the balance sheet. Ever since they started, Dec 2023,the repayments have accumulated in the Payroll liabilities where you go to pay PAYG & Super. The loan a/c is in Long Term Liabilities. The payroll item "repay loan" is a deduction…
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pos desktop error
pos closes after every second transaction with the following message " Form _ keydown -2147417848 Automation error. I reopen POS and seems ok but then will shutdown again after the second transaction . anybody can help?