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Receiving payment for an invoice 🎥
Receiving payment for an invoice is really easy! This video will take you through how to receive a payment on a single invoice and also on multiple invoices from the same customer!
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Mouse Scrolling
For some reason when scrolling through reports using the mouse it is really fast when hardly touching the wheel. This is happening in Reckon Accounts Hosted only and started happening last week. My computer settings are correct and it works at normal speed in all other programs.
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Failed to setup the connection error
This discussion was created from comments split from: RESOLVED - Failed to setup the connection error - Reckon Accounts Hosted.
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help unrecoverable Error and shutdown- after Reckon accounts Premier V34 re inventory adjusts
Hi, after installing V34 I can not access a inventory adjust once it is done without getting a unrecoverable error and shutdown message. I am able to make the inventory adjust and I can see it changes stock levels etc. I need to be able to see the inventory adjustments to check they are correct. Before the update I did…
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Usual Tax Code and/or Tax Code on Bank Transaction screen, make one screen
Hello, I've recently switched from Reckon Hosted to Reckon One, and getting used to the integration of Fast Coding and also the Bank Transactions screen. Fast Coding screen has the advantage that I can allocate tax codes per transaction. It doesn't match receipts to invoices like it did when I used Reckon Hosted. Bank…
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Issues with automatic login for third party app (CData Sync)
Attempting to use CDATA Sync to interface with Reckon. When Reckon is open, everything works perfectly, however this is not ideal. I have checked the usual suspects here: The integrated app settings: 'Login as' has been attempted as Admin and other users. When adding in: The SDK log file for the failed connections shows:…
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Recurring Transactions
I have done about 5 already by selecting one from a previous month, setting it as recurring, giving it a name etc. But one keeps giving me an error message. Can't figure out how it is different to the ones already done. cheers Jean
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General Ledger transactions
I have found that in sales (for eg.) every line item of every invoice is listed. Is this necessary? If all line items are sales, why can't it just put the total in there? If I want a more details version wouldn't I just go to Sales History? Why take up all that space in general ledger? And can I make a journal entry be a…
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How do I fix a double EOFY STP submission
I accidentally lodged my EOFY STP submission TWICE because the app froze. How can I fix this? I do not want it showing twice the actual amounts for the ATO.
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Tax amount different in Reckon
Good afternoon all, When entering creditors' invoices into Reckon, the tax amount sometimes does not match the amount on the invoice (usually a difference of $0.01 or $0.02). The tax amount cannot be edited in Reckon as the field is disabled. Is there a way to modify the tax amount in Reckon? Your assistance with this…
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Incorrect Tax Withheld - only occasionally
Hi Everyone I have had an employee query the tax withheld in his pay . Over the last 6 pay runs ( which are fortnightly ) they have all been correct when I have inputed them into the ATO calculator except 2 . One was $136 short and the other $146. I have not gone back any further I cant find any reason why these would be…
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Auto Fill for reference Field
I believe you may have turned off auto fill for reference fields. This feature was very handy (up to 1st April 2025), as it ensures I could make up references and not duplicate them (for bill and payment receipts). i thought it was a feature of ReckonOne, but now believe it is an autofill feature of Firefox that you have…
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Printer not activated, error code -60 - Terminal Server
Reckon Accounts Premier 2024 Server 2022 with RDS role installed. Followed the below guide to complete the initial installation. Installing, Updating and configuring Reckon Accounts In windows server (terminal server) - Reckon Help and Support Centre Install mode used Install Reckon Accounts Only Can't generate any PDF's.…
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Super deducted mistakenly
Good afternoon all, I mistakenly deducted superannuation contributions from two individuals who should not have been deducted. As a result, my superannuation amount is now showing an increase of $448.80 in Recon. Please assist me in correcting this issue. Your support would be greatly appreciated. Thank you.
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#TipTuesday - A new report! Employee Earnings Summary 🆕
Welcome to this week's #TipTuesday, I'm super excited to share this one! Reckon One's latest update introduces a brand new report; the Employee Earnings Summary Report which gives you an overview of employee earnings and help reconcile your payroll data with STP submissions and more! The Employee Earning Summary is…