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Account Numbers have disappeared from Reports - e.g Profit & Loss
The account numbers are not showing on reports - such as Profit & Loss since the 2023 upgrade. There are no options in settings/modify reports to select account numbers to view. We utilise the account numbers in our reporting - how can we add them back in?
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Leave accrual
Hi there, Am having issue with leave accrual - it is defaulting to a Holiday Pay leave accrual per pay of 2.55 instead of what I require 2.92 per pay period. When I try to adjust it automatically reverts back to 2.55. Is there another area I need to update I have seen other questions regarding this recommending updating…
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Child Support Deduction Problem
Hi, although I have set employee child support deductions up already the amount is no being deducted from his pay slip. Any suggestions to solve this problem would be great. Regards Anne
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Trial Balance report now displaying with all sub-accounts preceded by the main account title.
Hi I have an issue after upgrading to Reckons Accounts Enterprise 2023 for STP Phase 2. For some unknown reason my Trial Balance report is now displaying with all sub-accounts preceded by the main account title. Previously the report displayed with the main account at the top and the sub-accounts displayed underneath. Can…
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Child Support - to show in STP reporting
How do you show Child support deductions in STP reporting?
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Why does my AP aged summary not match the open balance report for the same supplier?
I have run an AP aged summary report which shows I have a credit against a supplier. I have used the fast zoom to see which credit this relates to. When I run an open balance report for the same supplier the aforementioned credit is not showing. I have opened up the credit that is showing an open balance in the AP summary…
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STP Phase 2 with the Reckon Payroll App - WEBINAR 🎥
STP Phase 2 with the Reckon Payroll App - Webinar 🎥 Hi everyone! Are you using the Reckon Payroll App for your payroll and STP requirements? The deadline for switching over to STP Phase 2 is fast approaching! ⏰ To ensure your transition is as smooth as possible and you're fully compliant with the updated reporting…
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Can you email timesheets in Reckon Accounts Hosted
Good afternoon Is there any way of emailing timesheets or adding them to the email list
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Chart Of Accounts
I no longer have account codes in Chart of Accounts ? Has there been a change in the upgrade I know physically have to type in say Sub-contractors instead of a code?
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YE23 payroll finalise year showing twice in Reckon portal?
i'm just finalising the payroll for 22/23, i uploaded the STP file to the Reckon portal, and its showing it twice? both dated 30.06.23, one 'phase 1' that says 'no' to final event, then one for phase 2 that says 'yes' to final event. why if it's for last financial year is it showing as phase 2 at all? and, why is the phase…
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How do I set up Child Support payroll item for STP Phase 2?
Have an employee with mandated child support payments coming up soon - is there a special tax tracking item I need to use when setting up so it reports correctly in STP Phase2? Thanks! 😁
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Trail Balance displaying sub-accounts
For some unknown reason my Trial Balance report is now displaying with all sub-accounts preceded by the main account title. Previously the report displayed with the main account at the top and the sub-accounts displayed underneath. I have tried the collapse expand button at the top of the screen, but it does nothing. Does…
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Salary Sacrifice after changing to STP Phase 2
This discussion was created from comments split from: Upgrading to Reckon Accounts Desktop 2023 - Frequently Asked Questions ✔.
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GST total addition incorrect
Whist the GST is calculated in line items correctly, the final total is incorrect. It is has been out by just a small sum of around $3 but it is very annoying and embarrassing to issue invoices which are incorrect.
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STP Phase 2 Migration Assistant for Reckon Accounts Desktop ℹ
STP Phase 2 Migration Assistant ℹ Hi everyone! The new STP Phase 2 Migration Assistant is the easiest way to get your business ready for the switch to STP Phase 2. The Migration Assistant will be included in Reckon Accounts Desktop 2023 and it will step you through the employee information and payroll items you need to…