-
Merged: Failed to setup the connection
This discussion has been merged.
-
Query Regarding Reckon POS Integration with Reckon Accounts Hosted (Cloud)
Dear Reckon Support Team, We are currently using Reckon Accounts Hosted (cloud version) for our business operations. We would like to enquire whether Reckon POS (hosted/cloud version) is still available and compatible for integration with our current setup. If so, we would appreciate it if you could kindly advise on the…
-
Help with Setting Up Cocktails and Mixer Combinations in Reckon Accounts and POS
Hi Reckon Support, I hope you're well. We are currently using Reckon Accounts Desktop along with Reckon POS for our small business, which is a restaurant that mainly sells drinks such as water, beer, cocktails, etc. For single drinks like water or beer, I’ve been entering them through Item List > New > Inventory Part in…
-
Delete bank payment items
I have added payroll bank payments (in the below) that I want to delete, how do I remove these payment items from bank payments please? Thank you
-
frozen screen
When I do payroll in reckon hosted now when you email it comes up with a problem window and a code C26. Then if you go to print it freezes the whole program and you can not log out. I have tried to go to the home screen and it is frozen so will not let me move forward. So frustrating as i can not do a thing until it…
-
Payslip , ABA file etc...
In Phase 1, I could set up the default password when I send out the payslip. For existing employees, the default password still works. I have added a new employee. Where do I set the default password? The new staff just told me that her payslip is not password-protected. Also, where can I set up the default message with…
-
Can I create a Payroll ABA file with just the Accounting Essentials and Payroll Subscriptions?
We use the Accounting Essentials package as as we have a separate program for invoicing (child care industry) and do not need the extra capabilities of the Accounting Plus (or Premium) package. We have added the now more expensive Payroll Large package as we have more than 10 employees. Our bank wants us to use our…
-
How do I create an ABA file to upload pays to the bank?
Hello I have been using Reckon payroll since our upgrade from payroll premier October 2023, however I have been running both payrolls concurrently to check details etc. and using the aba file from Payroll Premier - I can't seem to understand how it is done in Reckon. Can anyone help me with this please.
-
Pixelated numerals and fonts
Hi, is anyone else having trouble when they started using the new platform. The fonts and numerals are extremely pixelated.
-
General Journal Tax Code Entry
It would be good to be able to use S-S and S-P tax codes in the same Journal entry.
-
Tax not calculating for employees contributing additional tax
Hi Team, I have found an error in doing the pay run with regards to two employees not being taxed. Incidentally, these two employees happen contribute extra tax (up tax variation). I rang Reckon Support earlier today (11.19am) to report this matter, and to be told the matter was being looked at and should be resolved…
-
How to add RFBA via STP on Reckon payroll web/app
Hi, It is end of fringe benefit tax year. My accountant has provided me the grossed up amount of reportable fringe benefit amount which I need to enter for the employee with the last March pay cycle. But I can't seem to find where I would enter this amount? Any advice appreciated. Thanks
-
How can I remove a duplicate STP entry using the Reckon Payroll mobile app
When there were problems in January with the payrun submissions reverting to draft on this App I accidentally submitted a payrun twice. When I realised my error I submitted an adjustment trying to get rid of the error. Under payruns on the App all looks fine with only one payrun showing correctly. But in the STP records…
-
How do I report a child support payment in STP 2?
I currently have it set up as a Payroll Item 'deduction'. It shows up on the employee's payslip but does not transfer to STP.
-
#TipTuesday - Using Reckon Accounts built-in Help feature 💁
Reckon Accounts is an incredible accounting software that includes a robust built-in help menu. Sometimes this feature can get overlooked so I'm excited to walk you through the process of discovering and making the most of this amazing resource. Finding the Reckon Accounts help menu Navigate to the top menu bar and click…