-
Superannuation - STP2
Do I need a 'Tax Tracking Type' against Super Guarantee?
-
Error entering/processing Payroll
Hi, We are using the new version of Reckon Hosted and we are getting this error message when entering our payroll data. 'Reckon Accounts Unrecoverable Error' Code: 0034359573 Is anyone else getting the same error or does anyone have any suggestions to correct this. It shuts you straight out of Reckon if you click on the…
-
Income Type - LAB
Hi, we are trying to work through setting up our employees for the STP -2 requirements by following the wizard. We are a Recruitment company with most of our staff being contracted to third party clients via labour hire agreements. How do we get to select LAB as an income type when working through the wizard, as it does…
-
Is the Free trial STP 2 compliant?
Hi, prior to signing up for a free trial, is the Reckon Essentials plus Payroll STP phase 2 compliant for the 30 days I'd be using it? Also, would my existing data from the Reckon payroll app (which I already have & have been using) be available when I sign up for Essentials + Payroll? I have tried asking a question on the…
-
Superannuation totals not adding up to super entries
I have one employee who has his super guarantee entry saved for each pay period but from two months ago none of these are in the total submitted to the ATO. Its like the app won't include it for some reason but it is there in the detail. Any ideas on what I can do to rectify this? Is anyone else finding this is happening?
-
Account Numbers missing?!
I have upgraded to the 2023 version and now all our account numbers have disappeared (They normally appear where it is highlighted yellow). Only noticed now as I was about to enter a bill. Always start with typing the first digit of the account number and it wouldn't even prefill, it actually said would i like to add a new…
-
Finalising STP for EOFY - Error
I have uploaded my finalisation twice for the EOFY, but one of my employees is not importing. They are ticked for export, but they aren't importing. I have tried twice with no success. I have looked at her employee records and nothing stands out as to why. This is the error code -
-
EOFY Report
If there have been no paid employees during the financial year, do you still have to submit a EOFY Report to the ATO? Reckon will not allow me to submit a EOFY Report
-
Unable to switch to Multi User mode
Just upgraded my 5 computors - Reckon Accounts Premier Desktop - 2023 Version Now won't allow me to switch to Multi-User What have I done wrong ?
-
STP Phase 2 Migration Assistant for Reckon Accounts Hosted ℹ
STP Phase 2 Migration Assistant ℹ Hi everyone! The new STP Phase 2 Migration Assistant is the easiest way to get your business ready for the switch to STP Phase 2. The Migration Assistant will be included in Reckon Accounts Hosted 2023 and it will step you through the employee information and payroll items you need to…
-
STP Phase 2 Webinar for Reckon Accounts Hosted 2023 🎥ℹ
STP Phase 2 Webinar for Reckon Accounts Hosted 2023 🎥 Hi everyone! Welcome to our webinar on STP Phase 2 for Reckon Accounts Hosted & Reckon Accounts Desktop 2023! This webinar will give you an overview of Single Touch Payroll Phase 2 along with a demo of our Migration Assistant specifically for users of our Reckon…
-
RAH Updated
I have upgraded a RAH file to the new version. I am trying to open the file on another computer and I am getting an error message saying the file has been upgraded. See below. Why can't I access this file?
-
Unable to Print or Save An Invoice in PDF format
We have just installed Reckon Accounts 2023 R1 (Enterprise version). Prior to this installation we can print an invoice in pdf format from the File Menu. With the current installation we encounter a message as shown in the attachment. Has anyone experienced this problem or can anyone provide a solution to the problem.…
-
Reckon Hosted 2023 said that has new Tax table update, do we need to upgrade to Reckom Hosted 2023
to get the new tax table update for payroll tonight?
-
Recording Closely Held Employees
My husband, son and myself are all on our normal payroll, including a young casual who works weekends and school holidays. Do I have to now reclassify the 3 family members as Closely Held Employees or can I leave things as they are? We are all paid at the same time, our super is paid at the same time, so I don't understand…