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Is there a way to create an adjustment/credit note from an invoice?
Morning, In the same vein of being able to duplicate a tax invoice, is there a capability to create an adjustment/credit note from an invoice, or does the adjustment/credit note have to be completely manually created?
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Sale by group item
Hi team , I need to create a sales by item detail report for the Group items ,it can be generated for inventory items but not for group items Can any one please help me to generate this report ( example of report is attached below ) Thanks
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Ability to import previous version of spell checking dictionary
Can you either make the spell checking dictionary common between versions or allow the custom entries to be imported from the previous version when upgrading.
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Sending invoices on new invoice update
I'm trying out the new invoice update in one of my books. There's quite a few nice changes but one thing I'm already disliking is the extra clicks required just to send an invoice by email. In the old version there was a send via email button at the top which was easy but now it's hidden in the actions button. Can you…
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Editable Format for Super Data Export
You've just introduced the Super Data Export function, but there's no way to edit the format to suit that required by the clearinghouse. Can this format please be made editable.
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See Clipboard box doesn't have "Allow" buttons visible and just stays there blocking the menu
Hi, In the new Reckon, see below that no "Allow" button is showing for us to select. We cannot get rid of this box - it just stays there which is annoying even if we are not wanting to use the clipboard. What should we do? Thanks.
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Opening a file without knowing the admin password
How impossible is it to open a 2018 quickbook file without knowing the admin password
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Fringe Benefits Tax
Hi, I am just checking that I am going to the correct spot to report the Grossed up FBT figures. and what the process is. Do you still go to the Initial YTDs and edit and insert the grossed up figure. How does this go through to the ATO do I just do an update of the last pay (I have done the final pay for the 2024/25…
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Sometime went wrong with Password Reset
I manage to lock myself out of resetting the passwords. ( I remembered the old one while resetting new one, and broke it! can someone help me please thanks Helen
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Unable to match payroll entry created to bank transaction
I am unable to match a bank transaction for wages to the entry created by Reckon One when doing a payrun. For example, I only ran the February payrun in June!! So I have the payrun date as 28 February, but the bank transaction paying the salary was only paid on 16 June (employee is my husband and it is a small amount, so…
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Price changes & Price Lists
When changing item prices or editing Price Lists currently we can only bulk select items by individually clicking every line individually or selecting all. Can you please add the ability to click-and-drag select or to select just the parent item to auto select all subitems? This shoud be applied to both price lists as well…
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Changing MFA code
I am going on holiday and my boss's wife is going to do the wages. How do I get her phone number to receive the code for Reckon connect?
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BPay Batch
Hi I have about 10 BPay payments I need to make. All have the same BPay Code but different reference numbers. I can do this through NAB Connect however they require the file uploaded from our accounting software. The format they use is BPB Does Reckon Hosted support this format Thanks Leanne
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Is Reckon 2025 a dud?
I have just upgraded to Reckon Hosted 2025. It is appallingly slow & constantly freezes. I normally use Chrome but it is the same with edge. Is anyone else having issues? Actually, Microsoft Edge is worse as I get a large, obtrusive square with a string of numbers with an amazon address & a message: see images etc on…
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Payments Received for Invoices but I cannot Match them - Reckon One
Hi, I have entered payments received for invoices however they are showing up on the fast coding and I cannot allocate a match under bank transactions. If I code them it doubles the income I have received, how do I fix this