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Pay Slip Data Issue
After receiving your email Important Notice? Pay Slip Data issue, I called the 1300 number and spoke to Arpan who advised me that this incident has been reported cyber.gov.au - I require this in writing inline with our company Data Breach Policy. Also can you advise when we will be contacted confirming either way if our…
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Does anyone else not like the 3 decimal places on payslips now in Reckon Payroll after the update?
Does anyone else not like the 3 decimal places on payslips now in Reckon Payroll after the update?
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Item price displaying incorrectly on Invoice PRINT & EMAIL - but Item price is Correct
Item price displaying incorrectly on Invoice PRINT & EMAIL - but Item price is Correct on the Invoice template I called support and they said this is a Glitch that can only be fiexd by reporting on this group I cannot send invoices to my customers! HELP PLEASE
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How to apply overpayment on customer invoice.
How will I record overpayment of customer invoice?
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Error message
This morning i am getting the error message RDP negotiation failed. Please contact your System Administrator. What does it mean?
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payroll layout changed
hi, reckon has changed new layout of payroll, this results i can not search my employee in certain period, could you please help me out. thanks
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Protected Earnings
How do I set this up in Hosted? I have setup the deduction to be paid to Child Support but this is new for me. Maybe it’s just a manual thing to be mindful of, but thought I should ask
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No default 0 in amount field
I'm not sure if its a setting -but the 0 value default in the amount field when entering bills does not always highlight and you end up not entering the find digit as it defaults to 0, you then have to go back and type over the 0 and put in the correct amount. If this is a program default it is very annoying. If it isn't -…
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Recurring supplier instalment payment
We pay our iCare in instalments and I enter the invoice and then enter the payment monthly. I tried to set the payment up as recurring but it won't let me. I don't want to do it as a journal - I want it as a recurring payment to reduce the balance outstanding in the supplier - unless I am doing something wrong.
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✅ RESOLVED - Issue with previewing and sending payslips from Reckon One
Hi All We are investigating reports where some customers may be able to view payslips of employees outside their payroll. To safeguard data privacy, we have temporarily disabled payslip preview and sending features while we investigate. We apologise for the inconvenience and are working to resolve this as quickly as…
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Merged: Three zeros used in payroll
This discussion has been merged.
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Employee report
The employee report should include the option of their address for employee agreements and mail merging. It can also be used to check correct details on file with employees.
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New Reckon 1 update not working on ipad
Since the new look Reckon1 update I can not use it on an ipad, the menu toggle doesn't move over what is on the screen at the time opening. Works fine on my computer. Any thoughts.
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Cheque No
I have this DD Bonus come up all the time in one clients file, it was probably entered once many months back and now I cannot seem to get rid of it, I have to over type it all the time. I hope this makes sense, if not I will give more details
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Prepayments
I have taken over the financials for a non profit organisation. They have posted deposits into prepayments as the funds related to a charity event in the next financial year when the expenses are incurred. How do I get these funds out of prepayments in Liabilities? I have tried journaling but it won't let me, saying that I…