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#TipTuesday - A Picture Paints A Thousand Words
Today's tip is inspired by @Rav first of his name, manager of community and all-round helpful guy. You may have read his earlier post about How to ask a good question on the Reckon Community 🙋♂️ — Reckon Community Or another classic gem, How do I add an image or screenshot to my discussion? — Reckon Community Well just in…
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Payroll Detail report for a terminated employee
Hi, is there a way to run a detailed payroll report for a terminated employee? Thanks, Bernadette
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I have payroll issues. Can someone please assist
Hi I'm having issues with payroll. Having error issue as below. Wasting so many hours trying to get this fixed. Please help. Have tried the support line and not able to be fixed with the advice given.
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pay run
I set up a pay run yesterday and marked as paid but this morning it is showing back in draft format - there is no link to revert back to mark as paid Please advise how to rectify this thank you
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Invoice templates
I have an invoice template which doesn't have the company's address box in it. How do I restore it?
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Reckon Payroll - Multiple Pay Periods for Annual Leave Tax Calculation?
Hi guys, With annual leave coming up, I have a query regarding paying employees for multiple pays on their last day. In Payroll Premier you could always adjust the number of pay periods so the employee was not taxed based on one weeks' earnings. If he was taking 3 weeks annual leave, then you could enter the number of pay…
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Pay slip Template
Hi Team, I am using Reckon Hosted for payroll and need to update pay slip template, unfortunately I can't see it template area ( list »template ») Can anyone shed a light Thanks Prasanna
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Pays report x pay items
Would be helpful for keeping track of overtime, leave in a period of time.
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Is it possible to add a credit note in bills?
Just received a credit note on a bill I have entered in bills but can't find how to enter it as a credit. Tried entering it as a + amount in bills but it wont let me. Any thoughts John
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Negative Annual Leave balance on pay-slips.
Hi Hopping to get a solution for this, While processing weekly payroll via Reckon Accounts Hosted, it is showing accurate balance of available annual leaves under ' entre payroll information', however, when I am sending payslips to employees two of them are getting negative annual leave balance on their payslips. I believe…
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Error when trying to update employee details Please try again or contact support.
I have just wanted to edit a staff's birthday but failed and got this message: "Error when trying to update employee details Please try again or contact support." Please help me to fix it.
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Where has a deposit to sales order been posted?
Hi, just wondering if there is a way to see what account a receipt has gone to? I have a customer sales order, showing as paid. It is not showing in the bank account, or undeposited funds. Is there a quick way to see what account this has been posted to?
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Moved: Negative Annual Leave balance on pay-lips.
This discussion has been moved.
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What account has been used for customer receipts for orders?
Hi, just wondering if there is a way to see what account a receipt has gone to? I have a customer sales order, showing as paid. It is not showing in the bank account, or undeposited funds. Is there a quick way to see what account this has been posted to?
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Our continuing backup saga
Morning all, Our data files is 2Gb, and as such we have not been able to make a backup for goodness knows how long now. It normally gets to 95-99% and then reports that Reckon cannot backup. We've managed to create backups using create a Portable Company File. We are desperately wanting to get a backup, so that we can then…