Reckon Community
Our Community is your online destination to share solutions, ask questions and get updates from fellow users, Partners and Reckon staff.
Discussion List
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STP App not reconciling and cannot be adjustedHi, I have gone to reconcile my year end payruns and they do not match my accounts. I saw that it… -
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PAYROLL PREMIER - RECORD NOT FOUNDRECORD NOT FOUND - I have one employee who is listed on my reconciliation report but when I run the… -
ReconciliationI'm trying to do an EOFY reconciliation, 4 employee summaries are wrong, any suggestions? -
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STP Errors - Unable to removeHi All, I am trying to reconcile end of year report and have found that one of my employees gross a… -
EOFY Reconciliation through STP AppHi I have just submitted EOFY figures and after doing this I checked the final figures against my … -
STP EOFY summary via app AND online portal (combined)How do I submit EOFY report to ATO (and firstly review all figures ) if from July 19 to Feb 20 I u… -
employee data for 2019/20 year has moved to 2020/21 yearusing stp app version 1.12.9. on mobile over the financial year have had 6 employees with maximum o… -
Receiving a payment that has not been invoicedReceiving a payment that has not been invoiced. Do I record under record deposits or create sales r… -
Rules should be able to delete bank transactionsA clients system I assist with has a Visacard import stream from Westpac Australia. This client doe… -
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Gross payment on the STP report doesn't match ReckonThe gross figure on the STP final EOFY is the adjusted gross on the Reckon Total Pay Report. Is thi… -
Help! My first three pay runs disappeared and cannot see from business portal. But the figures haveBefore notifying my Reckon software ID with ATO, I have already recorded three pay runs for three e… -
Pay Run Showing in Wrong Financial YearI have processed the last two weekly pay runs in the Reckon STP app and submitted them on 2.7.2020.… -
Need assistance to reset STP password, as it is not allowing me to logon or reset password through pI am trying to logon to STP Payroll and the password is not being recognised, and I cannot reset it… -
I am having issues errors and pending pay runsI have several pending and errors on pay runs. I had ticked the box for "this is the last pay … -
Salary Sacrifice STP figures do not match Reckon reportsI'm currently doing STP year end and the employees Salary Sacrifice $ amount does not match the Rec… -
Problems trying to export data to excel using ChromeLast night I was trying to export payroll reports to excel using the Chrome Browswer. At one stage…