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STP Errors?
Hi guys, Anybody else getting error msgs from the portal when lodging STP's? I've had 3 weeks in a row. Click on it and I get this "Either the ATO is down or Reckon SBR is unavailable". I doubt ATO has been down for 3 weeks … what is "Reckon SBR"? Bad time of year for it! Cheers, Rob
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An error has occurred in frmPOS : Form_KeyDown -2147417848
Recon POS V22 Get the following error every second tranaction Point of Sale An error has occurred in frmPOS : Form_KeyDown -2147417848 Automation error The object invoked has disconnected from its clients. This terminal will now close. Only does it on one of our 2 terminals Dave
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Badge emails from the Reckon Community (26 September)
Hi everyone Just wanted to give you a heads up, while I was undertaking some maintenance tasks in the background of the Reckon Community site today its come to my attention this may have inadvertently sent email notifications to a small number of Community members. The email notifications would have come from the Reckon…
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Error Code 5 when downloading latest STSL tax table update
This discussion was created from comments split from: Tax Table Update for STSL (24 September 2025) - Reckon Accounts Desktop v34.
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Merged: Error Code: 5
This discussion has been merged.
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New fully Affordable Subscription plan to automate Accounts Payable by CosmicBills!
We are introducing monthly fully affordable subscription . Any one doing entering manually bills , you can now use FREE PLAN and nothing to pay forever. Free Plan : 15 pdfs Lowest plan starts from $10.00 with 25 pdfs every month Registration :20 pdfs free Small Plan : $20.00 -150pdfs Medium Plan: $45.00 -200pdfs Large…
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Purchase order not appearing on invoice
Hi community I'm using Reckon One and added a purchase order number but it's not appearing on the invoice attachment copy. How do I make the details appear on the invoice?
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Include Reference No. checkbox?
I've just started using bank online to create ABA files and have noticed a checkbox for "Include Reference No." but it is greyed out. If this was ticked would this mean the description on the ABA file would be the Ref. No. rather than the default Lodgement Ref on the supplier card? If so, how do I turn this on? At the…
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What is the deal with Outlook being the only email provider now? (My Gmail still works!??)
I just upgraded to Accounts Premier V34, and came across the info regarding Outlook being the only email provider now. However my invoices still seem to be sending through Gmail (Google workspace). The way I read the documentation, it sounded like all other providers will no longer work (Yahoo/Gmail etc). Is this correct?…
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Beware Reckon Desktop V34 Firewall issues
I just installed Reckon Desktop Version 34 in a multiuser environment. What a nightmare! I followed all the instructions and disabled all the Firewalls BUT the installations did not configure itself to allow access through the firewalls once they were turned back on. NOTE: the so cllzed help instructions in V34 were…
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Subscription charge per entity
One of our clients has just received a phone call from Reckon saying that from October 19 he will be charged full subscription for each of his entities. He currently has 8 so that would end up costing him almost $7000 per year. We also have a number of clients who will be in the same boat. This is outrageous!!! How does…
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Rehire terminated employee
What's New on the latest Reckon Accounts Hosted R1 - AURemoved the Hire Employee option from Employee Organizer Due to changes in ATO Single Touch Payroll, the old Employee Organizer is no longer relevant for hiring or creating new employees. Since this function was outdated and too complex to update, it has been removed.…
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Supplier screen - Active and Inactive tabs show nothing
Hi, On the Supplier screen nothing shows in the Active tab nor the Inactive tab - see screenshots. Is this normal??
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Error -6175, 0
Hi all we have transferred our Datafile onto a new PC and the above error is coming up when we try to go to Multi-User mode. Can someone help with how to resolve this? We have the current version of Accounts Desktop.
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Reflect Invoice No. or Purchase Order No. in subject when emailing from Reckon
Often when we email our purchase orders/invoices from Reckon the client will respond to our email and we have NO idea what invoice/purchase order they are referring to as the subject line only says "Purchase Order sent from ……….." or "Invoice sent from………". It is very annoying as several of us share the same email address…