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Opening a file without knowing the admin password
How impossible is it to open a 2018 quickbook file without knowing the admin password
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Fringe Benefits Tax
Hi, I am just checking that I am going to the correct spot to report the Grossed up FBT figures. and what the process is. Do you still go to the Initial YTDs and edit and insert the grossed up figure. How does this go through to the ATO do I just do an update of the last pay (I have done the final pay for the 2024/25…
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Sometime went wrong with Password Reset
I manage to lock myself out of resetting the passwords. ( I remembered the old one while resetting new one, and broke it! can someone help me please thanks Helen
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Unable to match payroll entry created to bank transaction
I am unable to match a bank transaction for wages to the entry created by Reckon One when doing a payrun. For example, I only ran the February payrun in June!! So I have the payrun date as 28 February, but the bank transaction paying the salary was only paid on 16 June (employee is my husband and it is a small amount, so…
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Organise the pay run screen
I don't use the payroll mobile app much but I logged in today as I was out and needed to check a couple of things. It would be nice if the main payrun screen was organised into financial years or had some type of filter to only show a selection of pay runs. Right now it's just a long, scrolling list which makes it hard to…
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Price changes & Price Lists
When changing item prices or editing Price Lists currently we can only bulk select items by individually clicking every line individually or selecting all. Can you please add the ability to click-and-drag select or to select just the parent item to auto select all subitems? This shoud be applied to both price lists as well…
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The latest edition of Reckon Accounts Desktop is now available! ✨
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
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Changing MFA code
I am going on holiday and my boss's wife is going to do the wages. How do I get her phone number to receive the code for Reckon connect?
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BPay Batch
Hi I have about 10 BPay payments I need to make. All have the same BPay Code but different reference numbers. I can do this through NAB Connect however they require the file uploaded from our accounting software. The format they use is BPB Does Reckon Hosted support this format Thanks Leanne
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Payments Received for Invoices but I cannot Match them - Reckon One
Hi, I have entered payments received for invoices however they are showing up on the fast coding and I cannot allocate a match under bank transactions. If I code them it doubles the income I have received, how do I fix this
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Copy and paste from Word inserts black box
This discussion was created from comments split from: Why can't I copy and paste, or print in the new Reckon Accounts Hosted platform?.
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A/R Aging Detail Not Showing Applied Payments – Despite Correct Dates & Allocation
hi, We’re using Reckon Accounts Hosted and having an issue with the Accounts Receivable Aging Detail Report. The Problem: Several client payments are not appearing in the A/R Aging Detail Report as at 30 April 2025 and 31 May 2025 — even though: The payments are dated in April (e.g. 24/04/2025) They were entered using…
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Is Reckon 2025 a dud?
I have just upgraded to Reckon Hosted 2025. It is appallingly slow & constantly freezes. I normally use Chrome but it is the same with edge. Is anyone else having issues? Actually, Microsoft Edge is worse as I get a large, obtrusive square with a string of numbers with an amazon address & a message: see images etc on…
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New Upgrade 2025
I was going to leave upgrading till after 30th June 2025 But today I cannot get into Accounts Hosted 2024 R1 although it states it wont be removed till 13th August. Help Please as I do not have the time or capacity at the moment to understand an upgrade and keep working. Thank You
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Updated RAH so SLOW
I cannot help but notice how incredibly slow RAH is after the latest update. Especially trying to run reports. I am a single user of the program. I rarely have multiple windows open. My streaming mode is set to best performance My internet speed is not wonderful, but was sufficient prior to the upgrade My screen shot from…