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Failed to reserve a session
Can someone advise what this means? Never seen this before.
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Dashboard Prompts
Hi Guys can someone please let me know how I can remove these prompts on my dashboard?
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Default printer setup reverts to Letter after each session
This discussion was created from comments split from: Invoice printing issues with new Reckon Accounts Hosted.
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Custom Liability Payments
Hi, I am paying employees tax via the custom liability function. I have found that the previous month has been overpaid. How can I see how the previous cheque was allocated? Ie. which employees and how much?
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How to delete weekly hours
Hi all - how can I delete the weekly hours which seems to have set itself up in our new company? This is not always relevant. Our old company doesn't have anything in this field. Thanks
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My companies disappeared from GovConnect
We have been using Reckon Accounts Hosted for the last 5 years and STP has been working fine up to May 2025. Today when I logged into portal.reckon.com, the two companies have disappeared from GovConnect. Please help, many thanks, Fiona
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IIF Lists Export - Add a "Select All" option
When exporting lists to IIF, every list option must be selected individually. It would be great if a "Select All" option was included.
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Remove inactive items from Adjust Quantity on Hand window
Over time products change or are removed. It is time consuming to have to search through these old items when adjusting current stock quantities or pricing.
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Option to make Expenses billable to an customer on their invoice
When adding an expense into the system, it would be helpful to mark that expense as billable to a client, so that when you create an invoice for them, you can simply add all he billable items. I used to be on Quickbooks and it was so easy to do in there.
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Customers statements filtered by terms
We have over 3,000 customers on different terms and have already used the type field for another purpose. We'd like to be able to email our 7 and 14 days customers more frequently than at EOM without having to select them individually.
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Adding STP to the "Icon Bar"
Generally clicking on 'view' then 'Add ****** to the Icon Bar', we get the open window added to the Icon Bar. Currently, when doing this with the STP window open, it adds 'Process Payment Summaries' to the Icon Bar. A glitch I am hoping a patch can be issued for.
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Bank account selections on dashboard
I have too many bank accounts showing on dashboard. To show only selected bank accounts, I am not able to select them as per instructions. Is there a problem with selection? appreciate some tips
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How do I do additional employee extra super payment
I have paid an additional employer extra payment for super I need it to go into Reckon in current years figures so I may need to put it through separately from payroll as that super will not be paid until July is it possible and how do I do this.
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Moved: How to use my 2025 Reckon Accounts Upgrade.
This discussion has been moved.
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Cannot see Export tag in a report
I cannot see Export tag in report. The file is active and it was shared with me. I can see the refresh button, but not export button, why would that be so? Kind regards, Maria