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Rehire an Employee
There are mixed messages on what to do, can we just take out the release date if we wish to rehire an employee. If not, what can we do?
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Emailing forms issue V34
Just upgraded to V34 and I can no longer email forms directly from the software. I have made no other changes to my settings. The error I get is : "Reckon Accounts has detected an email connectivity issue with attempting to email the remittance advice. Please try again" I am connected to the internet, outlook is open. I…
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Adjustment to Hosted Tax Tables for the SG increase from 1 July 2025
Hi, I was aware of the increase in SG from 11.5% to 12% from 1 July 2025. However I've noticed that Hosted hasn't updated the rate. I did the new financial year update in July. When I go into the Payroll Item and manually adjust it says I'm setting it higher than should be. And then when I create a new pay it is still…
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Recurring bills
Under Recurring Transactions include an option for recurring bills. This is a universal requirement as we all have recurring bills with a variety of time frames e.g monthly, quarterly, etc. The transactions could be edited as required and will save entry time.
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Can I edit Customer Statements
Can I edit Customer Statements - I don't like the current layout. I want to list individual line items in the current statement - How can I change this Plus I don't need the cut off slip at the bottom. Chrs
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employee report with employment status
Hi Team, can anyone help me to print a report with employee name and status ( fulltime , parttime, casual etc.) based on below parameter i have set up in the emp card
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VIEW PASSWORD IN RECKON ACCOUNTS HOSTED
Hi Team, I am trying to sign in to RAH today on a different computer but for the life of me I can't remember my password. I jumped on my computer to check the password saved (I ticked "Remember me") but you can't see the actual details (just **************). Is there a way to view the password without having to reset it? I…
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Transaction rule
Not working somehow, done everything right. Not sure where i missed.
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Post Update Balance Sheet Figures OUT BY $$$ HUGE Dollars and Tech support no idea why...
Hi, has anyone else had any of the below Balance Sheet figures HUGELY INCREASE on multiple accounts from PRE-Update printed Balance Sheet to AFTER up-date Balance Sheet figures? Inventory Asset BAS Payable Tax Payable Retained Earnings and the list goes on as all related in some way Have already spent numerous hours on the…
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Customer REPORT with ABN
Hi Team, I am currently using Reckon Hosted and would like to print a customer contact report that includes the customer name and ABN. However, it seems that the ABN field is not easily accessible or available to add to a report. I would greatly appreciate any guidance or suggestions on how to include the ABN in a customer…
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#TipTuesday - Don't miss the STP Widget for your dashboard! 💻
Happy #TipTuesday everyone.. ok, well its Wednesday but its got to be Tuesday somewhere.. maybe.. right? 😊 This week, I'm going to shine a spotlight on a new feature released only a little while ago but may have flown a little under the radar.. the new STP Widget! ✨ STP Widget The STP Widget allows you to keep track of…
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Reckon Invoices App - Login Issue (28 October) - RESOLVED ✅
Hi everyone, We're currently investigating an issue affecting access to the Reckon Invoices mobile app. Our initial investigations show that some app users may be encountering a message similar to the below when attempting to open their book 👇 This issue does not affect all Reckon Invoice App users and we're currently in…
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Invoice but including credits???
Hi Everyone, Our client paid the GST twice on an invoice so they are in credit $16,000 How do I write a new invoice for them but include this $16,000 credit? I need Reckon to show the credit is included in this new invoice, so the client knows we have calculated their credit. And I also want my report to show no credits…
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Tax Table Update for STSL (24 September 2025) - Reckon Accounts Desktop v34
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
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Creating estimates on the Reckon Invoices mobile app
Hi Guys, i work on the go a lot, i need to turn estimates in the Invoices and send to clients in the Invoice mobile app, as i am not near a computer most days but apparently you cant do that… i feel having to reput all the information into another invoice to send is time comsuming and just doing the work twice.. anyone got…