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Can I import opening stock quantities and cost
Hi I have set up a new file and imported a list of inventory items using an .IIF file, however it didn't bring across the quantity or cost information. How do you import the quantity of a stock item when importing a list of items? I don't want to do an inventory valuation adjustment as there are 1000s of items. Is there a…
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Death Benefit payment
Hello brains trust, We had an employee pass away last year and I have just noted the Death payment was processed as hours worked and leave on termination & was heavily taxed, I would like to rectify this before the EOFY and update the STP event. I will contact the recipient first to ensure they have not finalised the…
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Where is Reckon Accounts Plus 2025?
I renewed 2024 2 months ago but still no sign of version2025 desktop version
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RAH FREEZING
Morning is there an issue? I can't do anything. Keeps freezing and going into "not responding" mode
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Year end journal from accountants
The year end journal has a line for 'accounts receivable'. When I select this I get a message that says 'transactions to accounts receivable must include a customer'. Therefore I can not process this line, how can you include a customer?
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Screen Stuck with Select Remittance Advices to Email
Hi Anyone had this problem. I have emailed my remittances and I cant close the pop up screen. Have hit refresh and it still comes back. Can't log out, Can't click cancel, cant click on the cross. Tried Alt page up, tried alt page down. Still nothing. I have noticed Reckon really slow today too. Any help would be good…
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Account has expired
When logging to Reckon Hosted on via Duck Duck Go browser I get a message that my account has expired. But using Safari or the Reckon app on iPhone or iPad no problem! Same credentials and my subscription is by direct debit monthly. I have cleared history and cookies in DDG but no difference. I previously could logon…
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Date setup in Fast Coding in Bank Data
Hi, I am finding the date setup in Fast Coding in BankData very frustrating. Firstly, it doesn't appear to let me type in a date, but just creates a dropdown to select - quite annoying when you want to put in an older date range. Also, "this financial quarter" and "last financial quarter" would be helpful as search options…
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Logo missing when printing invoices
This discussion was created from comments split from: Hiding the Reckon Accounts Hosted toolbar! ✨.
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Inactive Bank a/cs
I made a couple of bank a/cs inactive however they still appear on the ATB. Is there a way for these a/cs to not appear as nil….
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Overpayment to Employee and Leave Reversal due to Work Compensation
Hi all, Just wonder if anyone can advice how to correct this pay reversal/adjustment in Reckon. We have an employee who applied for work compensation. Before the claim gets accepted, she was still receiving pay from us by using her annual leave and sick leave balance. However workcover has now advised us that the claim is…
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STP Finalisation incorrect
The STP Finalisation Report is showing the incorrect PAYG figure for an employee on a clients file. I know which pay run it relates to and have worked out that the payg on the lump sum has been doubled up. What it is showing now is different to the STP report submitted to the ATO at time of payment. When I go to revert…
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Rostered Days Off recording
Hi, a client has just advised me they are offering their full-time staff 9 RDO's per year from 1.6.2025. Then today I get my first form stating someone is having a day off next week. I have no idea how to record this, does anyone to do at all and can help me? I have the 4 spots full on the leave tab already:
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Is this email legitimate?
I received the below email. I do not know if it is legit. Can anyone shed some light please? Email below. I hope you’re doing well. This is Rajesh from Reckon. I tried reaching you by phone earlier but was unable to get through. I need to discuss an important matter concerning your Reckon Accounts License. We’ve identified…
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Reckon Enterprise Update Industry Specific Versions - What Exactly are these?
So I downloaded and installed v34, went OK if a little clunky. Open it and, instead of just being the latest version with appropriate changes, it hits me with a screen to choose between industry specific versions of General Business, Retail, Contractor, Non-Profit, Professional Services and Manufacturing & Wholesale…