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#TipTuesday - How to reauthenticate your bank feed? 🏦🔒
Looking to enhance your Bank Feed Management skills? Bank feeds save you time by automatically sending your transactions to your accounting software. This means you spend less time on reconciliation and more time growing your business. The data sent is highly secure, and you can stop the feed anytime through your bank or…
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STP Duplicate Upload
In July 2023, I accidently uploaded the same batch twice. How do I correct this : - Will STP year end Finalisation fix this error or do I need to do something else
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Payment Terms - 60 Days EOM
Hi, I have a new client who is on 60 Days EOM payment terms. I have added a new payment term for this but the due date is calculating 60 days from date of invoice and not to the end of the month. Have I missed something or is there a work around for this? Thanks.
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Reckon Hosted account - inventory management
Hello all, I'm new here and a novice with using the reckon hosted account, specially with purchase orders. I have not used this function in reckon hosted account. The thing is if I want to put in purchase order and say, 2 months later want to make changes to it. Would the changes affect my GST BAS lodgments and historical…
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New super fund doesn't appear when adding to employee
I have added a new super fund to the list of super funds in reckon payroll but when I go to add this fund to a new employee this new super fund is not showing in the list It however is showing in the list of active super funds in the super fund section. How do I get it to show when adding to an employee?? Thank you
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Notes section in payroll so we can add notes for individual employees like pay rises etc
Notes section in payroll so we can add notes for individual employees like pay rises etc
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How to create a salary sacrifice entry in STP phase 2
I have one employee that chose to have all his gross salary sacrificed to his super in a given month. I entered the gross amount of $10,000.00 and, when editing the pay run, under Superannuation section I clicked on Salary Sacrifice for Super and specified the fix amount of $10,000.00. When trying to save I got the massage…
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How do I downgrade my plan?
I'm wanting to downgrade Reckon plan due to not using all the features and the price just being to high for what I'm using it for.
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Accounts Payable Report - Unpaid Bills by Due Date
Hi. Has anyone been able to find an Accounts Payable report in Reckon Hosted similar to how the Pay Bills function works? We are after a report where we can see all Unpaid Bills due by a certain date due? Thank you
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LEAVE ACCRUAL PER PAY/PER TIME WORKED
Hi Team, I recently tried to change the annual & personal leave settings from "Per pay" to "Per time worked" prior to a pay run for our employees as I wanted to use this feature as a preferred method to calculate leave. However, when it came time to do the pay run, I noticed that a couple of people's leave that should have…
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Reckon One bill templates
Hi I have been using accounts hosted or last 1o years and miss some features in Reckon One. Reckon One has 4 templates for invoice - Professional, Standard,Product & service, & General Bills have only standard template. I am not able to customise bills template. It will help if more templates are available for bills
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Payroll: reimbursement of personal expense by employee
Needing advise on how to treat the following transaction: We have paid a non work related travel expense for an employee. She has asked us to reduce her Net Pay by the amount of owing. Should the employee reimbursement be entered into the payroll system as a non-work deduction?
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Invoice columns
All, Unpaid, Overdue, Paid How can one of them can be hidden if not required. For example, the overdue column can be made hiden or removed as the Unpaid colums will list it.
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Reckon One performance issues (15 March)
Hi everyone, We're currently investigating reports of performance issues in Reckon One. Initial observations show that accessing various pages are loading much slower than normal. We've also noted that in some cases, the menu options may not load correctly. Sincere apologies for the inconvenience and frustration this is…
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Merged: Missing side menu - only dashboard opens from Portal
This discussion has been merged.