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Super Amount Not Showing Up in Pay Liabilities
Good Morning all, I paid the super today, and was trying to enter in Reckon. I went to Employees—>Payroll Centre, and clicked on 'Create Custom Liability Payment' under Pay Liabilities. I then chose the Dates as 'Last Payroll Quarter' and clicked ok. Amounts to Pay are all zero. Could anyone help me with this? I have…
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How do you export reports after you have exported them...
the widget isn;t there anymore
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Memo field needed in "Payments to Deposit" list and/or ability to double click and open payment.
We use miscellaneous sales/cash sales a lot in our business and it would be helpful when making deposits if we could see the memo field (from the invoice or sales receipt) on the "Payment to Deposit" list - we use this memo for the customer name, if known. There are times when we are depositing a payment from an incorrect…
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Can the "Payments to Deposit" list (when making deposits) have a "Memo" column?
We use miscellaneous sales/cash sales a lot in our business and it would be helpful when making deposits if we could see the memo field (from the invoice or sales receipt) which we utilize to list the customer name, if known. There are times when we are depositing a payment from the incorrect customer when there is more…
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Order the Super Contributions by employee report by pay date
Super Contributions by employee report default sort is by pay run name. There is no provision to include pay date in the report. It would be good to have the pay date included and the ability to sort by pay date to keep it all in order.
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Server issues?
Hi, Are there any technical issues happening at the moment? I’ve just lost an entire pay run. Initially, I received a “500: Internal Server Error” message, and now I’m getting another error at the top of the screen whenever I try to do anything within a run. #reckonpayroll
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Authentication code
Is anyone having trouble with the Authentication code not uploading to the phone. There seems to have been a delay in receiving the code for the past few days
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Salary Sacrifice Super reporting by fund
How do I get Salary Sacrifice Super deductions to appear on the Super Report by Fund? Even by tagging both the Salary Sacrifice and SG Payroll payroll items only the super type item reports. I suspect the Super Report by Fund is hard coded to only report on "super" type items and not "deduction" type items. Cheers, Glenys
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Merged: Login to Reckon Hosted not getting security code
This discussion has been merged.
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TPAR errors preventing lodgement
Hi Reckon team, I need help with the following error message from ATO when lodging TPAR. Summary of Errors: Reason Code: VR11 Total errors: 1 Please contact your software developer. The Record Identifier in Payer Identity Record must contain IDENTITY. Reason Code: VR39 Total errors: 1 Please contact your software…
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Creating a bill 🎥
Check out our how-to video below for a demonstration on creating a bill in Reckon One! https://reckon-1.wistia.com/medias/mgchbhdytp
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Trying to register GST Branch 001 for a client in GovConnect
I was trying to register a client in Reckon GovConnect but it came up as GST Branch 002 instead of 001. The ABN is 92 092 765 056. I have not lodged anything through Branch 002 but need to register Branch 001 as this is the correct one. It won't allow me to setup Branch 001 as says already been registered try a different…
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Moved: How do you export reports after you have exported them...
This discussion has been moved.
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Highlighting Text
Hi All, Is there a way to highlight text on a purchase order or tax invoice? I know there is a section for messages but sometimes I would like to highlight a line in a purchase order as its important. Thanks
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Unit of Measure on supplier invoices uploaded via iif
I am trying to upload supplier invoices via an iif upload. The upload imports all fields except for unit of measure. Can someone please confirm the heading to use and how the unit of measure must be input? I have tried the below names for the header: Unit of Measure UOM U/M For the UOM data I have tried using both full…