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STP Error from ATO
ATO Messages The following error messages have been returned from the ATO and need to be reviewed. You may need to make changes in your accounting product before submitting again. Error message A text character must be one of the following: A to Z a to z 0 to 9 ! @ $ % & * ( ) - _ = [ ] ; : ' " , . ? / or a space character.
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Salary sacrifice
Hi again Rav or anyone who can offer me help so I can move forward to creating pay runs …. please … In the process of completing my employee information I stumbled again on a message about Salary Sacrifice as shown on the screen shot below. We don't have salary sacrifice. It is not our concern. How can I go through? I need…
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STP Phase 2
I received an email from Reckon telling me I have not migrated to STP Phase 2 yet. I upgraded well before 30 Sept and when I check my mobile app in Settings - Single Touch Payroll in tells me my version is STP Phase 2. Can I ignore this email and does the above mean I have successfully migrated to Phase 2?
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How do I fix STP Gov connect trying to submit random payroll week not giving me option to choose.
I go to submit STP and a random week is automatically submitted I have to go in find the draft and delete then go again to submit then it finally takes me to Qdata to choose the correct week to submit. This has been going on for weeks I havae no idea what has changed or why this is happening how do I fix.
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An error has occurred in frmPOS : Form_KeyDown -2147417848
Recon POS V22 Get the following error every second tranaction Point of Sale An error has occurred in frmPOS : Form_KeyDown -2147417848 Automation error The object invoked has disconnected from its clients. This terminal will now close. Only does it on one of our 2 terminals Dave
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Reckon Hosted Profit & Loss
Hi a client wants to see their Profit & Loss without seeing a couple of the expense items on the list which are not running costs but funds put aside for certain items. How to I remove just those couple of expenses from the report?
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Setting up a contractor to receive Super
Does anyone have a step-by-step instruction for me to follow please
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Invoice reminders sent for an unsent invoice
This discussion was created from comments split from: Reckon One update! ✨ Automated invoice reminders are here!.
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estimate by item
Hi Team , we are using reckon hosted and need to run a report showing item by estimate number in following format Thanks Team
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Pay rate basis
Is there a way to change the pay rate basis from hourly or salary to something else? Would like to have an option to add per head if possible for some earning categories. Thanks.
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add new payment method
Hi, How do I add a new payment method to the drop down list? I have done several help searches. Philippa
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the total paid by particular supplier
Reckon One How can I get a report on all payments made, including the total, to a particular supplier during a financial year. The 'supplier' report gives the individual expenses, but not the total
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Reverse a pay run
My client has created two pay runs on the same date for the same employee. One has been paid through bank the other remains unpaid months later. I have discussed this with client and the unpaid pay run needs to be reversed. It was a duplication by mistake. How do I reverse this specific pay run that is wrong?
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Timesheets
Hi, Are you able to create timesheets in Reckon hosted that align with payroll items?
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Problem with display
Hi, We have been using Accounts Hosted for many years during which time, I have always had the Home Page displayed with a list on the Left hand side of any "windows " I had open eg. Memorised Transactions etc. For some reason its only showing the Home page now, can anyone help to restore it? Thanks