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The invoice header columns should stay fixed/frozen as you scroll line items
In the new invoice interface, when you have a large number of line items (say 50 line items) as you scroll to line items to adjust anything in them (category, description, rate, qty, tax, etc) you need to continuously scroll back up to the top to understand/confirm what column you are about to change. If you have a large…
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Improved layout of screen when adding timesheets to invoices
In the new invoicing screen, when adding line items to the invoice via existing timesheets I cannot see a preview of the totals. I used to be able to do this in the previous version of invoicing (the one you are retiring). Can you bring that back please? Ensure we can see the total of the timesheets we are adding to the…
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Using Inventory Assembly for Builds of Product Bundles
I've starting playing with using Inventory Assembly for a carton of products that has various set items within it. I was hoping that when I then added that InvAss item to a Sales Order, it would pull through to show the individual items on the Inventory on Sales Order But this doesnt seem to be the case? Does this only…
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Superannuation Contribution amount incorrect
Hi, I have just changed the superannuation details for an employee in the last week of the month. Effectively she should have contributions from 'old fund' x 3 weeks and 'new fund' x 1 week. Payroll summary for the month is only showing contribution of 'new fund' x 1 week. Why is this the case. Your payroll summary is a…
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Making a payment to ATO for BAS
Interestingly I was able to enter "make payment" in August for the June BAS to the 4 accounts that migration put it all to, and it worked out. Since then I did the same for the monthly PAYG which only started in July this year. But now, doing the Sep Qr I thought I would enter it as a bill because it doesn't need paying…
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Add a grand total for the amount outstanding in the unpaid tab.
Add a grand total for the amount outstanding in the unpaid tab.
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Employee sort order only available by first name - could we have the option to sort by last name ple
Standard practice to be able to sort employees by last name
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New invoicing system. Changing client details
I now appears that to change an existing client detail (and I assume set up a new client), entering an email address now has become a necessity. This is frustrating. We do not deal with our clients directly via email. In most cases, we do not have an email address. Why has this become a compulsory item? Also frustrating,…
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STP for DEC 2024
Hi there Wondering if anyone can assist. Checking through the STP submissions on Reckon - and the Total PAYG for a particular month (Dec 2024) is totally different in the STP submissions as compared to the actual Payroll numbers that was submitted. No other month is affected Appreciate any assistance
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Reverse a pay run and STP in current FY
Hi. I need to reverse 2 pay runs which have already done STP lodgements. As I can’t enter negative pay cheques in Reckon and then send those for STP which would balance out the incorrect pay runs, how can I reverse these correctly in Reckon Accounts Hosted and STP. Thank you.
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How do I tell if we're on STP Phase 2?
this may be a very silly question but how do I tell if we are on STP2 ?
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How do I link Employer Super contribution to RESC STP reporting?
I have created a new pay item for Employer Super contribution but the only option in Tax Tracking is Salary Sacrifice Super which Reckon Support told me to use. I've done a dummy pay run and it is allocated to salary sacrifice and added to W1 which is clearly incorrect. How do I link the item to RESC reporting? When I…
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Customer asked for refund of Invoice - How to record in Reckon One - Please Help!
Hi everyone, Can somebody please help. I have a customer which Job has been booked. Tax invoice issued including GST. Customer paid that invoice. Then Canceled that job and asked for refund. I have refunded 100% of invoiced amount to customer. now.. How to issue a refund in Reckon One and record it properly.
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Un-terminating an employee to process a backpay
Hi Recently, we processed some redundancies and terminated employees. We now have a situation where we need to process additional gross and superannuation for a terminated employee. Can someone send me the steps on how this can be achieved please? Lucy
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Employee Profile Audit Report
Can you please tell me how to run an audit report on employee profile data to see who has made changes to information and rates?