-
How do I allocate payments from my business for personal use (drawings) in Reckon One?
I have a bank feed set up and I am currently in the Bank Transactions tab on Reckon One. Please explain step-by-step how to allocate the following (payment made by my business but the item is for personal use, not business use) Drawings (direct credit) from my business account to my personal bank account Item for personal…
-
2025 Reckon Accounts Desktop
Hello, when will the 2025 version of Reckon be available for RA Desktop? thanks Ann
-
Is the invoicing working in Reckon one? I am not able to log in or open an account
This discussion was created from comments split from: The Reckon Portal has a brand new look! ✨.
-
Can retail point of sale be customized to customer requirements?
I have been using reckon accounts premier and retail point of sale professional more than 15 years. I would like to know can retail point of sale can be customized to our requirements. As well as the requirements needed by out tax agents in fiji.
-
Reckon One update! ✨ Improvements to payroll reports, 12% super guarantee & more!
Reckon One has received a new update today which has introduced new improvements built directly from user feedback! 🎉 Check out details of today's update. ✨ Improvements to payroll reports Based on your feedback we've added more improvements to existing payroll reports! Sorting reports by First Name or Last Name Currently,…
-
Crappy new Reckon hosted
Just wanted to say how irritating your update has been. I really dont like reckon hosted at all now. It’s slow to open up. Some things dont even work. As an example, when i go into Chart of accounts, as soon as I log something in and then want to go to another in chart of accounts, it takes me back to the home page. Just…
-
What has happened to the Leave Balances Report?
I ran 6 payrolls today and the Leave Balances report was as expected for the first 4. The Leave reports for the last two are not right. Leave type heading is far right, no employee names and the Totals make no sense. OTE Value is totally wrong eg $1,624.9822 but should be $64,957.Leave Loading Value is the Total Value.
-
STP submission error code
Hi, I have received the following error code: Submission has been rejected by the ATO Please review the ATO's response below and make the necessary adjustment:First two characters of the Tax Treatment Code must be one of the following: RT, RD, RN, AT, AN, AD, AP, SS, SM, SI, HR, HU, CT, CF, HF, WP, FF, NF, NA, DB, DV, DZ,…
-
How do I change the Hosted Screen Resolution - it's noticeably fuzzy on Mac with Retina display
Since upgrading to a Mac with Retina display, I have noticed that the clarity of Accounts Hosted is very poor. I'm running it through Chrome, and while I'm pleased I no longer get the pixellation issues that I did on my old Mac, the "fuzziness" of the screen when using hosted is irritating (both to my eyes, and mentally!).…
-
Reckon One update! ✨ Huge update - EOFY improvements, new invoice experience beta, reports & more!
Reckon One has received a significant update today which has introduced new improvements built directly from user feedback! 🎉 Check out details of today's huge update. 🆕 Reckon One's brand new invoice experience! Closed Beta Release We're really excited about this one! We previously put the call out for early access to…
-
Customer support or not
Hi, I recently had a bad experience with Reckon One support over the phone. Firstly I phoned them late yesterday, their welcome robot sounded fine, yet when I got through to a person, the phone line was terrible. Very spasmodic reception making it very hard to understand. I phoned because due to some re-arrangements of our…
-
Software Loading Time
Hello is there an issue today? The platform and reports is taking a long time to load.
-
Reckon Logging us out of our Company File
One frustrating thing with the old platform was the number of occasions on which one could be logged out of our Company file by the system. On many occasions, this meant then having to log back in through the Control Panel, in order to Log Off Remote Sessions. I have had many instances with the new Platform, where I have…
-
PAYG Not calculating correctly
Hi Rav I have an overtime pay item created called "Travel outside normal hours" for when our employees travel. This payrun I had 2 employees receive this payment but the PAYG calculated incorrectly in that it took out too much tax. It occurs when I put in the date of the travel. If I remove the date, it calculates…
-
New community member
Hi all - re our new owners (who also have Desktop) - I created a new profile for them this morning on their computer but I have put the wrong email….. 😒 so they are not getting the confirmation email to join the community. How do I fix this please? Log out and set up again?