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Supplier bulk email letter - .dse file
Hi folks I have a supplier letter I need to send out asap it's currently in word and pdf formats, I can't seem to find a good file converter to get it into a .des file to save in the template folder, can anyone assist please?
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Merged: Slow speed..
This discussion has been merged.
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How do I lock supplier bank account details from being changed
We want to limit who can change supplier bank account details (to reduce the risk for fraud) or at the very least, receive an email that details have been changed in Reckon (like Xero does)
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Rejection from ATO STP
Hi, I getting this response when submitting STP. 'Contractor ABN cannot be the same as Payer ABN' How do I resolve. Thanks Brian
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Allowances being taxed which weren't previously
During payroll today, I noticed that one of the allowances I use was being taxed. I checked the item itself and the PAYG and Super were ticked and they have never been previously. So I checked the other allowance items and they also were now ticked. These were not ticked in the previous months - has there been a change…
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ABA files
I understand that from November 2025 banks will no longer accept ABA files when importing a batch of bills to be paid.
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Show negative hours on payslip
When an employee is overpaid we put the negative hours in or for a reversal. The program calculates the hours but doesn't show the employee that the employer infact did reverse it for them.
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Existing ABA information sitting in not generated
The previous payroll net pays are sitting in the generate file area. This can create a case of overpayment. Need to ensure that once the ABA file is created that those payments disappear. This is not happening. Please fix the glitch. Was working fine when we came over to use the program, but no longer.
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Reckon One update! ✨ Add notes to employees! Pay item improvements and bug fixes!
Reckon One has received a new update which has revamped a feature that has been highly requested by our users! We've also squished a few niggly bugs. Check out the inclusions of today's update below! 🆕 Ability to add notes to an employee! One of the most highly requested features has been the ability to add notes to an…
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How to edit the Description Data field on a customised payslip template?
Help, I've got my customised payslip looking almost great. I can see how to change the header on the Description Labels but want to make changes to the Data field for Description. Ideally I want to remove the "Current" Super to the Footer where I have the Super details (including YTD). Is there a way to edit the Data…
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Reckon payroll message Journal does not balance
I am trying to mark my payroll as paid but get the message The journal does not balance ($99,521.50DR vs $97,473.78CR = difference of $2,047.72DR) I had this problem in January and the only solution was to delete the payroll and start again, no furhter reason as to why this is happening has been provided. Is there any idea…
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Reckon Hosted - clean up of company data file
Hello, I heard that Reckon may offer a service to cleanup a company file by reducing the number of years data held in the file, merging the data into a new file. Can someone please check and advise if this is possible. And if yes, provide contact details for me. Thanks :)
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Adding Accountant as a user
I have a 5 user licence. I already have 3 people accessing the file. The Accountant has requested login (which I have approved) and has said he already has an UserID number to access Reckon files. How do I add him as a user to our file without creating a new User ID?
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Creating a Note on Payslips
Would be good to have the ability to add a note to an individual employee's Payslip
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Option to remove personal leave balance from payslip
Option to remove personal leave balance from payslip