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inventory entered on supplies bill not recording in profit and loss
When I enter a bill with stock parts the inventory total is added correctly in the items list but amount is not added into the cost of goods sold (profit and loss), hence the expenditure is under reporting. After speaking with reckon today they had no answers and suggested we ask the brains trust here. We have gone through…
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Logo still on invoices, but now has a partial outline
I was print previewing an invoice to save, and all looked fine, then when I saved the file, there is a partial border around the logo. Its not in the layout design. Have uploaded the image again, but still there. Any solutions? Thanks
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Want early access to our new invoice upgrade in Reckon One? We want to hear from you! 📢
Hi everyone, We’re working on some exciting improvements to invoicing in Reckon One and we’d love your help! If you’re interested in getting an early preview of the new invoice experience and sharing your feedback, we’d love to hear from you. We're looking for 5-6 Reckon One users who use invoicing and your input will help…
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Payroll reports - Super report - ability to subtotal when different Super types change
When the Super report is created in Reckon One, it does not appear to be able to subtotal or group the various types of super for each employee. It would be useful to have this so that the individual totals appear for the monthly contributions returns. Eg subtotal for SGC, Salary Sacrifice, Employer Additional and Employee…
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payroll reconcilliation
It would be good if we could do a monthly report to reconcile gross and tax payments per month for the financial year - this was available in quick payroll and was very helpful at the end of the financial year.
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Profit Loss by class
From today I am unable to filter a profit and loss by class and select the class/s I want
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Pop up box wont go away
As per the attached screen shot the pop up box won't go away. A 2nd box pops up behind it but I can't see it. It is also stopping me from accessing the tabs along the top of the dashboard .
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🛠️ Scheduled Maintenance - Reckon Accounts Hosted (7 June 2025)
Hi everyone! Reckon Accounts Hosted will be undergoing a short period of planned maintenance late on Saturday night, 7 June 2025. Maintenance will commence late Saturday night/Sunday morning between: 10:00PM to 2:00AM (AEST) Saturday 7 June 2025 12:00AM to 4:00AM (NZST) Sunday 8 June 2025 ⚠ IMPORTANT ⚠ This maintenance…
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How do I back up information for tax audit purposes
Hi Rav, I have sold my business and I want to discontinue my subscription to Reckon. How do I back up all the data to keep for 7 years for tax audits purposes. How do I access my data (payroll etc) from Reckon once I don't have a subscription anymore?
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Email notifications from the Reckon Community (6 June 2025)
Hi everyone It looks like we may be experiencing an issue with the Reckon Community at the moment where email notifications are being sent for ranks that you've already earned on the Community. This does not affect any Reckon software and is isolated to the Reckon Community only. From what I've observed so far, it looks…
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MFA Code Not Being Received
hi im not receiving the MFA code tonight. i put it on aeroplane mode and ive switched off the phone as well….im sending and receiving sms…im on vodafone so im not sure if this is why Any help will be great appreciated
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How to change to new superfund for one employee when payrun batch has already been paid through Beam
I have an employee who had an incorrect superfund ABN (old superfund) for a past payrun. Recent payruns have the correct superfund ABN (new superfund) and related super amounts have successfully been paid through Superstream. All payroll super batches have been processed and paid through Beam except for the super amount…
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Not receiving MFA code - Vodafone
as of just now I cannot receive my code. Either in Firefox, which I always use, or in Chrome. Need to be able to access on the weekend
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Reckon Gov Connect STP reports
Hi, has there been a up date to the above during the upgrades? Reckon Payroll is not available under products for me. I am trying to access my STP2 report for the payroll have I lodged today thanks
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Bank Statement Import
Hi, I am trying to import our bank statement. But keep getting the following "Not transaction received" within the dates I am trying to upload. Even though there is.