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Issue with 2 people in multi-user mode accessing payroll in hosted reckon
Hi all, we have 2 licences and are using multi-user mode. We seem to be getting this error message when we both try to access employee/payroll data. Sometimes the Reception account does not have anything even open in QB and the second user is getting this message. Reception then has to log out of QB altogether. Any ideas…
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Invoicing - Customer/Supplier ABN
Displaying the Customer/Supplier ABN on the invoice template. This would be extremely useful for GST Compliance as it confirms that they are a registered business to claim GST on the purchase and helps you and the customer maintain clear records for auditing and accounting purposes.
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Customising your invoices 🎥
Customising your invoices is a great way to add your business’s look and feel, along with adding details that matter most to you when creating and sending invoices to your customers. Check out our video below to learn how to customise your invoice templates in Reckon One!
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SGC for under 18 year olds working > 30 hours per week
Hi Rav, I’m having a bit of a moment – where is the setting to enable SGC calculations for an under-18 employee who works more than 30 hours in a week, some weeks? Does Reckon automatically calculate this once their superannuation details are entered in their profile and they work >30 hours, or is there a manual setting I…
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Reckon One update! ✨ A brand new way to customise your invoices!
Reckon One has received a huge new update which introduces some awesome new features to take your invoice customisations to the next level! 🚀 Check out the inclusions of the latest update below. ✨ 3 new modern invoice templates! There are 3 brand new invoice templates in Reckon One that not only bring in a fresh,…
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Super not calculating in Reckon Payroll
Has anyone encountered an issue where Reckon Payroll didn't calculate super on a pay run and how did you fix this? This happened on the first week of August and we have had an open ticket with Reckon support since then, still no resolution which is extremely frustrating and very average to be honest. Thanks.
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Merged: Notes field on Payrun, STP Reports
This discussion has been merged.
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Super didn't calculate at all on a pay run in Reckon payroll
Has anyone encountered an issue where Reckon Payroll didn't calculate super on a pay run and how did you fix this? We cannot even revert the pay run to draft as it gives an error message. This happened on the first week of August and we have had an open ticket with Reckon support since then, still no resolution which is…
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Help.....Salary Sacrifice and Super Report by Employee
Help, I have attempted to set up a Salary Sacrifice for an employee, captured the info in the Super Details under employee payroll. Set the amount for $250.00. However, when I try to print out a report to see how much I need to pay for Super the SS amount is not showing on my report. I have changed the filters to capture…
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Multiple vendors paid in same ABA file - no match suggested - how to allocate and clear bank side?
I've paid two different vendors in one ABA file. How do I now match the single bank feed entry to the two vendor payments? If it cannot be matched within the "Bank transactions" window, what is the workaround so that I can proceed to reconcile the bank?
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remove an entry from 'unbilled jobs by cost that cannot be billed?
Hi , my accountant has reversed an payment received into our bank account and allocated to accounts payable from a customer to show the reverse of the payment by the bank. The reverse payment through the bank account was allocated from accounts payable and it needed a customer. The reverse payment was done back in…
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Access from Phone app
Any chance there will be access to transactions from app on an iphone?
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DELETING ADMINISTRATOR
We wish to delete one of administrators from our reckon hosted file. I cant seem to do it under the control panel, it gives no option to delete only renew. We have another administrator file and no longer need the second one. Can someone help with this please.
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Unable to copy & paste from external source into RAH
This discussion was created from comments split from: Ask Me Anything (AMA) with Reckon CEO Sam Allert!.
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Is it necessary to re-enter employee information into the system under new employment status?
If a full-time employee is terminated and subsequently rehired as a casual employee after one month, would it be necessary to re-enter their employee information into the system under the new employment status