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Ctrl S stopped working
Hi. Can anyone help please? I am using Reckon Accounts Hosted through Chrome, and when printing and a new tab opens, Ctrl+S no longer saves as a pdf. The save as pdf symbol is still there, but Ive been doing it this way for years so its quicker for me until now My question is 'is this a Reckon issue or Chrome issue, and…
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Ctrl+S
I believe having the Ctrl+S shortcut for saving reports would be a valuable enhancement. It used to work in a new tab with Chrome, but no longer does. Using the mouse to download it is a much longer process IMO
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New invoices - when is it available for all?
Hi Reckon team One of my clients has access to the new invoices in their book but another client doesn't. When is this going to be available to everyone?
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Moving files in Q
Hi community I've probably missed it somewhere but what's the best way to move files from one folder to another in the Q drive with the new my files toolbar?
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Print Invoice showing ACTUAL BALANCE owing (after part payment)
I'm needing to print an invoice that will show the actual balance, after they've made a part payment - when i print it it is only showing the full amount still (not showing balance owed after I took the payment off it).
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Unpaid Invoice Report
Glad the software bug was promptly fixed, however, I have another issue that costs quite a lot of time. With this Unpaid Inv. Report, I am only interested in how much is owed per customer, so I select by customer, don't want date due or tax, and refresh, and the report it displays is not very well designed. The customers…
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How to fix Invoice Batches not printing to PDF file
I am trying to print my batches of invoices or statements. Since upgrading to the new platform for Reckon hosted, I can preview them in a batch but when I then ask them to print a pdf is not created like it used to. How do I rectify this as it ends up that I need to print the invoices and statements individually which is…
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Corrupt files
I have tried this morning to renew the subscription for our Club. However, following two long discussion with the service team have resulted in the files now being corrupt. HELP! How do I go about sorting this issue? Linda
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H202 error when trying to open Multi-user mode.
Just upgrading to V34 Reckon Accounts (desktop). Installed Company File Server Only on on our server. Installed Reckon Accounts Only on client PC's. Restored the backup created in version 2024. Opening Reckon Accounts on my pc, it opens in single user mode. When trying to switch to multi user I get error H202. Disabled the…
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#TipTuesday - Add and send attachments with your invoices! 📎
Hi everyone! Welcome to another #TipTuesday! 🎉 Today I'm going to highlight the latest feature in our new invoice experience in Reckon One, the ability to include and send additional files as attachments with your invoices! Attachments can be handy if you'd like to include additional information on an invoice transaction…
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Is anyone having issues with Reckon constantly dropping out?
Over the last week or two, i will loose connection to the reckon servers after not touching reckon for a few minutes, and then fail to reconnect, its not an internet issue as I'm posting this as I'm trying to reconnect, I've attached screen shots of what's been happening anyone have a fix?
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Deposit payment - Adjustment note shows date entered, but I want it to show date rec'd
Hi everyone. RAH. One of my clients takes deposit payments from customers, and we enter them as 'Receive Payments', against the customer record, which then generates an adjustment note/credit memo, which is printed and put into the job folder. When I enter the payment rec'd, into RAH, it shows the date payment was rec'd =…
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Unpaid Bills Filter by Due Date
Hi Guys It would be awesome if we could filter the Unpaid bills report by due date?
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Unpaid Bills Report
Hi Guys Is it possible to break down the above report to show all bills due by a specific date rather than show everything that is unpaid? I know i can show unpaid bills by month however some bills I have are due at the same time as the previous months but are actually current month - just wondering if possible - if not…
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Error importing bank QIF files in Reckon After Upgrade v34 (for FY26)
We updated to Reckon Accounts Premier v34 (the latest version) and since upgrade have been unable to import QIF files. When attempting to import the QIF file (Banking → Import Bank Statement…), we enter the file location, select the correct account for import and the QBO file is created successfully. However, after this,…