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I'm new to Reckon and looking for some help with payroll
Hi, I am new to the Reckon Accounts Premier Accountant edition, and overall Reckon is new to me anyways. I just wanted to ask a very basic Payroll related question and hoping to get some help. when we record the payroll, the accountant here has been doing a debit to salary and credit to payroll clearing. I want to make it…
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Adding a new client company
Hi, I have recently added a new client/company to my log in account, however, it seems to have been linked to one of my other clients eg. My log in account -Company 1 -Company 2 -Company 3 -company 4. How do I get company 4 to be on their own?
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QTY Hours
I have mainly Part time and casual employees so each pay period all have varying hours but I know the total hours to be paid. This made it easy to post pays and check that you have put the correct amounts in. Payroll Premier (remember the good old days) did it automatically! see attached. Can we please have this function…
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Open Previous Company
Does anyone know how to make the 2025 company files I have created show all the time going forward in opening Previous Company files instead of the 2024 ones? I contacted Reckon and they gave me instructions on signing out, opening all and it worked for 1 day, then next day back to the 2024 files which is frustrating.
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Reckon Mate invite has expired
I have sent a Reckon Mate invite to employee's, it has been a while and eventually they have tried to accept but now receive message invite has expired. I have gone to resend but that is not an option. It shows employee accepted and revoke. If I revoke do I then get the option to resend? They are a current employee. Thanks,
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Can't login to Reckon Accounts Hosted on Samsung Tab S10+
I cannot login to Reckon Hosted on my new Samsung Galaxy S10+ tablet. I tested it on my daughter's S9+ before I bought this one and when in Dex mode I could use a blue tooth keyboard and also a keyboard symbol appeared in the Reckon toolbox that I could click on and use an on-screen keyboard. Now when I try to login I…
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LOST WORK
YESTERDAY I SPEND SEVERAL HOURS WORKING ON RECKON, I WAS CALLED AWAY AND DID NOT CLOSE OFF MY SESSION. THIS MORNING ALL THAT WORK HAS GONE. THIS HAS NEVER HAPPENED BEFORE
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Multiple payments from Bank data
I know at present it is not possible to split payments from bank transactions, but is this something that is being worked on by Reckon? The majority of my payments are bulk payments and it seems to defeat the purpose of having my bank account linked a little, if I still have to enter them manually. Hope that makes sense.
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Senor scanner barcode setup
My client bought a new senor scanner to replace the one he retired. How hard would it be for Reckon to keep a library of the barcodes used to program the tilde character and the trailing record of cr+line feed? I do recall tech support providing this to me back in the good old days Ended up ringing Chris at Senor who was…
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How to solve API request Error: "The client application is not known or is not authorized
Hey Team, I was wondering what the issue is as I have followed the documentation for Authorization code grant. I'm currently using Python from scratch to implement this. The issue is I cannot authorize via web prompt which should be showing up when you request authorization from identity server which is the first step note…
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Unable to complete Pay Run for over a week.
When I try to enter the pay period of a new unscheduled pay run this alert shows up. I thought there may have been a problem with the software so I left it for a few days, but it’s still not allowing me to continue from this point and lodge new payrun runs. Please assist.
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How do I allocate an unused customer adjustment note when no available transaction?
Following an MMC migration from Sage, some historic Write-offs were unallocated. The original invoices were created prior to the 2 years of transactions migrated. The MMC process (for those accounts prior to the 2 years) was to create a journal entry: DR Accounts Receivable / CR Retained Earnings, for each customer…
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Banking Tabs: Bank Trx, Reckon1 Trx vs Fast Coding
New Reckon User here. What difference would it make to bankrec page & Account Enquiry/General Ledger if I code bankfeed data via Bank transactions page vs Fast Coding page? I noticed that transaction status only becomes orange (CLEARED) if I used Fast Coding. Is it possible to accidentally delete a bankfed transaction, or…
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Barcode Scanner Compatible With iPad and POS
Hi, We are looking to use our new ipad as a register screen for a convenience trolley that our foundation operates to sell goods. We would like to use a barcode scanner to scan items for each transaction just like how we would use for our desktop POS Register. Any recommendations of scanners that would work well with an…
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Tax code to use for expenses
I asked this question in October 2024 but am still having issues. For context I am a sole trader supplying services which frequently have travel expenses Most incur GST My main client reimburses my expenses, including GST When entering expenses incurred prior to July 2024 I used the GST tax code for the expense. When the…