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Fix Cheque Numbering! Remove it.
In the last year or so, automatic cheque numbering has started for payments made in the account register. So frustrating having to delete these for every transaction. An error created by the software development team. It cannot be turned off. We don't need cheque numbers any more as almost everything is paid…
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Why does Reckon desktop not allow payslips & remittances not to be emailed from the program
I have a new laptop Asus Vivobook to which has the latest Microsoft office suite on it. I could not email payslips or remittances directly from Reckon desktop. I rang support on 9/9/2025 re this matter to which I was told I had to download outlook classic 365 for desktop to which was already installed on my laptop. I took…
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Reckon Hosted Dual Monitor: Additional feature requests
1- I want that in single user Hosted license, I can see the item list on one monitor and Purchase order on the other monitor, so that we can view both at the same time on different screen while maintaining full visibility (not making their windows small). 2- Can I look at the item list and then drag and drop to the 'Create…
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Allow an opening Gross balance of earnings to be added for WHM
When employing someone on a WHM visa they pay a flat rate of 15% tax for the first $45,000, then 30% between $45,001 to $135,000 etc. PR currently calculates their tax based on their gross earnings with us, their current employer. It doesn't take into account any earnings with previous employers and so the employee can…
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Allow the number of weeks to tax over to be entered for each employee in a pay run
Add the ability to enter the pay period (or number of weeks) to tax over for Labour Hire employees and calculate the tax due at the rate showing in the employee set up over the number of weeks entered. Currently, if the employee is classified as a casual, the period (of the pay) can be entered and then the pay is taxed…
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Salary calculation
Just wondering how to setup in Accounts Hosted? Having trouble with hours not being split correctly when salary employees take annual leave. I have a yearly figure in the Employees profile. On normal weeks, when not on annual leave it calculates the gross correctly. When on annual leave it wants me to put an hourly rate…
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Change message text in payslip email
How do I change the message and text that is sent out in a payslip email? I'd like to add some our own business info to the email
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Error - Converting circular structure to JSON
I am trying to process my payroll and when I try to edit, add OT hour or leave items I am receiving the attached error, can you please have a look and advise Thanks Bernadette
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Can you import you credit card statements
Hi, are you able to import your credit card statements in Reckon? We are with Commonwealth Bank. I also don't know how to download the statement in the correct format or covert it to a QIF file. Thank you
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BEAM refund
Hi, How do we go about resubmitting just one employee through BEAM for a particular period? We had one of our contributions bounce back and we need to resubmit? Cheers,
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Terminating a casual with no final pay
Hi, we had a casual who last worked for us on 17.07.25 but now it is clear they will not be returning so I terminated with no final pay (option to do later) I don't have a final pay to run so how do I notify ATO with no STP File or do I have to run a final $0 pay and lodge? Appreciate any help you can provide thanks,…
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Leave Reports
It's great that we now have leave reports but I just have a few questions, not sure if I am missing something. When I run report it does not list the leave in date order and/or leave order, it would be great if it was the same as Payroll Premier was that it grouped the leave type and displayed in date order of payrun - see…
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Customer address on invoice
customer address is a tax requirement and already captured in the customer record, it makes sense that this would be standard on an invoice or at least an option to add on without making a third address field through custom fields. This is enough for me to consider moving platforms
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INVOICE SEARCH BAR
When I add a new custom field to my invoices such as REG. NUMBER to be able to add this to the search bar in invoices. Also to be able to set the tax default to tax included when entering a bill.
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Salary Sacrifice Set Up
Do you need to set up a Salary Sacrifice Payroll Item for each individual employee as it asks you who the liability gets paid to and each employee has a different super fund? I have filled out all details under employee payroll. If i leave that option blank in set up so it is generic for all employees and I go to pay…