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Salary calculation
Just wondering how to setup in Accounts Hosted? Having trouble with hours not being split correctly when salary employees take annual leave. I have a yearly figure in the Employees profile. On normal weeks, when not on annual leave it calculates the gross correctly. When on annual leave it wants me to put an hourly rate…
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Change message text in payslip email
How do I change the message and text that is sent out in a payslip email? I'd like to add some our own business info to the email
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Error - Converting circular structure to JSON
I am trying to process my payroll and when I try to edit, add OT hour or leave items I am receiving the attached error, can you please have a look and advise Thanks Bernadette
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Can you import you credit card statements
Hi, are you able to import your credit card statements in Reckon? We are with Commonwealth Bank. I also don't know how to download the statement in the correct format or covert it to a QIF file. Thank you
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BEAM refund
Hi, How do we go about resubmitting just one employee through BEAM for a particular period? We had one of our contributions bounce back and we need to resubmit? Cheers,
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Terminating a casual with no final pay
Hi, we had a casual who last worked for us on 17.07.25 but now it is clear they will not be returning so I terminated with no final pay (option to do later) I don't have a final pay to run so how do I notify ATO with no STP File or do I have to run a final $0 pay and lodge? Appreciate any help you can provide thanks,…
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Leave Reports
It's great that we now have leave reports but I just have a few questions, not sure if I am missing something. When I run report it does not list the leave in date order and/or leave order, it would be great if it was the same as Payroll Premier was that it grouped the leave type and displayed in date order of payrun - see…
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Customer address on invoice
customer address is a tax requirement and already captured in the customer record, it makes sense that this would be standard on an invoice or at least an option to add on without making a third address field through custom fields. This is enough for me to consider moving platforms
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INVOICE SEARCH BAR
When I add a new custom field to my invoices such as REG. NUMBER to be able to add this to the search bar in invoices. Also to be able to set the tax default to tax included when entering a bill.
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Salary Sacrifice Set Up
Do you need to set up a Salary Sacrifice Payroll Item for each individual employee as it asks you who the liability gets paid to and each employee has a different super fund? I have filled out all details under employee payroll. If i leave that option blank in set up so it is generic for all employees and I go to pay…
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Issue with 2 people in multi-user mode accessing payroll in hosted reckon
Hi all, we have 2 licences and are using multi-user mode. We seem to be getting this error message when we both try to access employee/payroll data. Sometimes the Reception account does not have anything even open in QB and the second user is getting this message. Reception then has to log out of QB altogether. Any ideas…
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Invoicing - Customer/Supplier ABN
Displaying the Customer/Supplier ABN on the invoice template. This would be extremely useful for GST Compliance as it confirms that they are a registered business to claim GST on the purchase and helps you and the customer maintain clear records for auditing and accounting purposes.
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Customising your invoices 🎥
Customising your invoices is a great way to add your business’s look and feel, along with adding details that matter most to you when creating and sending invoices to your customers. Check out our video below to learn how to customise your invoice templates in Reckon One! https://reckon-1.wistia.com/medias/xhzmfnw5yj
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SGC for under 18 year olds working > 30 hours per week
Hi Rav, I’m having a bit of a moment – where is the setting to enable SGC calculations for an under-18 employee who works more than 30 hours in a week, some weeks? Does Reckon automatically calculate this once their superannuation details are entered in their profile and they work >30 hours, or is there a manual setting I…
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Reckon One update! ✨ A brand new way to customise your invoices!
Reckon One has received a huge new update which introduces some awesome new features to take your invoice customisations to the next level! 🚀 Check out the inclusions of the latest update below. ✨ 3 new modern invoice templates! There are 3 brand new invoice templates in Reckon One that not only bring in a fresh,…