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Update payroll for Working Holiday Maker transitioned to tax resident
Hi there, I've just realised after finalise payroll for last FY that an employee's pays for the the final 2 months should have been as tax resident and not Working Holiday Maker. I've tried to change this on the individual pays but whenever i save, it reverts to Working Holiday Maker. Is there a way i can update the pays…
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Amazon wants to see text and images copied to the clipboard
I cant seem to get rid of the annoying message as shown on the top left and side of my screen. Any help available?
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Something went wrong error when creating first payroll
Hi I am trying to submit my 1st payroll to ATO in Reckon One - I keep getting error messages I think it may have to do with the Gov Connect Branch number the one I have been using for yonks has a branch number of 1 and in Reckon it is 001 I cant change the number in Reckon One - if someone can help me here this would be…
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Is There A Report in Payroll That Shows Individual Employees Yearly Total
I would like to create a report for each individual employee that shows their totals at the end of each Financial Year. When I was using Payroll Premier, at the end of the Financial Year you could run Individual Non Business reports that were used as a Group Certificate, I know I am old school.
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Salary Sacrifice - PreTax
We have an employee with gross pay of $24,000 plus Salary Sacrifice pre tax of $27,000. On income statement should be Gross Pay $24,000 and RESC of $27,000. When enter data we put $27,000 to company contribution this gives a result of Gross Pay of $24,000 and RESC of nil. To correct we tried to add salary pre tax…
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Reckon Accounts Hosted - exporting to Excel
We are trying to export to excel the report : Profit & Loss by Job for specific financial years. We can export it but when we download the report it is blank. We think there is an issue with the number of columns in the report. We have tried making the report smaller by deselecting the space between columns in the Advanced…
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Moving from Novatti to PayPal
I understand that from August 1, Novatti payments will have be gone and that we have to sign up to accept PayPal payments if we are to accept online payments. With the Novatti payments, the customer paid the credit card fees. I understand the I would be paying any PayPal fees? Where can I find out the fees associated with…
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pdf creation - errors - the fix
Hopefully this may help others in the future. I initially encountered an error that prevented me from creating PDF files. Following a suggestion to reinstall the PDF driver, I ran into a different issue. When attempting to email or save a document as a PDF, I received the following recurring error message: The file you…
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SUBMISSION HAS BEEN REJECTED BY ATO
I had received a SUBMISSION REJECTION BY ATO to do with Tax Codes. It was for a new employee, who had his TFN and it was entered into his file a week before his pay. The employees first 2 wages were rejected. I had tried to resubmit, but kept coming up with the same error. I then deleted these 2 Payroll submissions and…
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FAILED TO CREATE PAY RUN - PLEASE TRY AGAIN
Hi I had to resubscribe with a new credit card and account is now active. I have tried 6 times to create a Pay Run the message above appears. The only thing I have changed was the subscription payment details. I have restarted the mobile and I have reinstalled the app, and I am still getting the same message. I had an…
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Other Allowance error
I have taken over the payroll of a company that has had STP errors when lodged during the year, but the correct figures and details were uploaded to ATO so they ignored the errors. I have now lodged the EOFY STP and got the below errors. I went into Allowances and added in descriptions for every "Other Allowance",…
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Can I delete or cancel a pay run once created but before submitted?
Hello, Can I just play around with creating a pay run without getting stuck and having to submit it? I am currently trying to get my head around how to add some particular pay items that won't be regular pay items. My other question is, if I did create a payrun from a pay setup, can I still make changes in the payrun as in…
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Paper Size set to Letter
This discussion was created from comments split from: Quickbooks vs Reckon Hosted.
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Action menu in Files folder
Many times I almost click on delete instead of download, my opinion - Delete should be at the bottom of the list
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Employees & Payroll Reports - Statement of Payments Report
In accord with the changes in STP 2 reporting, my annual leave and personal leave payments (and some other similar types) were set up as Leave - Other Paid Leave (O) which represents the nominated tax tracking type. Various other leave payments have another tax tracking type, depending on specific forms of leave paid. I…