-
Novatti payments not working again (CAS-346779-C6V1J6)
Hi Rav, I'm wiriting on this forum as I'm getting no helpful response from Novatti support. Reckon payments are not working (I notice on Wednesday and I don't know for how long it wasn't working). As you know, this has happened many times before. I emailed Wednesday, Novatti support got in touch Thursday. They told me that…
-
Reckon One update! ✨ Generate ABA within a pay run, Downward variation tax option & more!
Reckon One has received an update today which introduces new features including the ability to generate an ABA file within a pay run, a new downward variation tax option and more! Check out the inclusions of the new update below! 🆕 Generate ABA within a pay run You can now generate and download an ABA file directly from…
-
Create ABA File from within Reckon Payroll
It would be very useful to be able to create the ABA file for payroll purposes from within Reckon Payroll itself. Currently we have to use the product switcher and go into Reckon One banking module and create the ABA file from there. As we are not using Reckon One for our accounting software, this process creates ever…
-
Reports in upgrade
Hi overnight Hosted was upgraded, is anyone else struggling to find where the heck their reports are? I uploaded them and then went to File as per the direction but my goodness what a mess I can't find anything. Reckon logged on and even they could not find or even understand where my reports are or why I wanted reports in…
-
attach via the links button a copy of the original supplier invoice
When you have entered a bill, I want to be able to attached an original copy of the suppliers invoice to the links button so I can open the link and see their invoice against our Reckon entry. This feature would be so beneficial to our business and accounts team. Call me on 0421059517 if you don't understand what I mean.
-
Upload Company Logo
Hi I have noticed since the upgrade I have lost the logo on my Invoice template, how can I get this back?
-
Unable to email invoices from Hosted - frozen
Morning All unable to email invoices from Hosted. It's like the software is frozen. Is there an issue that can be looked into please
-
Set a time for payslips to automatically be emailed
Our payroll is prepared and processed on one day with the actual payment in the bank transacting the next day. We like to email the payslips on the day of actual payment. Could there be a feature added where a time could be sent and it would happen automatically or alternatively is there a way I could have them all emailed…
-
After the upgrade my invoice seems to always default to todays date
Hi, After the upgrade last night when I am invoicing to customers - every invoice seems to default to today's date instead of remembering the last invoice date I entered like it used to. Is this a setting I can change somewhere so that it defaults to the last invoice date used and not to todays date? Thanks, Hayley
-
Merged: Uploading Invoices from Suppliers
This discussion has been merged.
-
Font & colour depth changes on new Hosted upgrade
HI, Ive noticed that Reckon Hosted has been upgraded (as mentioned previously) - what I am noticing is that the font on the Home Screen has changed in font and colour depth. It is really quite harsh. Is there a way to change this please??
-
Downloading a file from Reckon Accounts hosted to my computer
my red briefcase has disappeared and I need to download a file to my laptop
-
Why do column widths change?
I set my column widths up for entering bills, c/c transactions, item lists, employee centre etc. and they will unexplainably change to widths where I can't read what is in each column. I am forever changing them back again. It doesn't happen all of the time, just every now and then, which makes it even more frustrating as…
-
Issue with Templates After Reckon Upgrade
Hi Team, We are currently experiencing an issue with our templates following the recent Reckon upgrade. We have noticed that when printing documents to PDF, the header and footer labels/images are missing. However, documents sent directly through Reckon appear to be unaffected. Thanks for your help Best regards,
-
Didn't allow pop-ups
This discussion was created from comments split from: Getting to know the new Reckon Accounts Hosted platform experience! ✨.