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I have Reckon Accounts Premier Edition and am looking to change to Reckon Hosted.
I have Reckon Accounts Premier Edition and am looking to change to Reckon Hosted is this an easy thing to do? I want to keep all our current customer list and supplier list. Can i migrate the data file myself? Also we would be using on up to 4 to 5 computers is this covered under the 1 yearly payment?
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super payments made to the BEAM clearing house
Hello When making a super payment to my employees through the BEAM clearing house, the "awaiting payment" gives the total balance due to be paid to the clearing house. Just wondering if I am able to pay the amounts as separate payments for each employee, or will the clearing house be looking for the "total due" to be…
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Auto generated Super calculations
I am just wondering if there is a way for Reckon Accounts Hosted to automatically calculate the super for each person for their payslips. Currently I am entering it depending on hours worked including holidays and personal leave. Just wanting to streamline my payroll process.
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How is this possible? Leave Details doesn't match Leave Accural Summary
Hi everyone, For one staff member, the Leave Details: Hours Availalbe as of XX/XX/XX doesn't match the leave summary report. Payroll does change this value when mistakes are found after a payroll run but I thought that it should resolve itself once a new payroll cycle is completed?
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Tab reaction in invoice
I find it very frustrating when you copy a recurring invoice and you tab through to update info in the dollar and memo areas that you can only tab in the first line. If you try it in the second line - it just skips over it and you have to actually click on the amount delete it and re-enter your amount then if you try to…
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I Missed Uploading a Day's Transactions in between on Reckon
Hi Team, I encountered an issue while uploading banking statements in Reckon and could use your help. Here's what happened: I uploaded a statement for 03.01.2025 to 06.01.2025. After uploading, I matched all the transactions in this statement. Next, I uploaded the statement for 07.01.2025 to 09.01.2025 and matched all the…
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Projects reporting with Reckon One
Is there any update on producing a report that shows all transactions posted against a particular project? This looks like it has been an issue since 2017. This is a basic report in Xero and other accounting software. A report like the existing Account Enquiry report with the addition of the Project would be suitable.…
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Employee turns 21 = new rate - do i need to do separate payrun for 20 rate + 21 rate
Reckon One Payroll question - I have an employee turning 21 in the middle of a pay period. This means her payrate under her award increases. Do I need to do a payrun for the days worked at the 20 year old rate and another payrun for the days worked at the 21 years old rate? Or do I pay her this full pay period at the 20…
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Failed to update employees' new pay - INTERNAL ERROR 500
Please help - I cannot update new pay details for some employees (pay rise) - I get an 'Internal Error 500' message. Nothing works. Seems to be only for employees with personal super funds SMSF. I notice this question was raised by someone in December. Any solutions please??!! Thanks, Ania
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email not delivering issue - 550 5.7.1 Sender ID (PRA) Not Permitted
Hello, I have one customer who I have been invoicing for a long time. Recently the emails sent via ReckonOne have been undeliverable and the reason provided is: 550 5.7.1 Sender ID (PRA) Not Permitted The emails are not going to the customers spam folder and nothing has changed in terms of their email address. This is the…
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Reckon Community Rewards Roundup! December 2024! 🏆
Happy New Year everyone! 🎆 Hope you all had a great Christmas and New Year break and ready for a huge 2025! I'm a few days late announcing December's Reckon Community Rewards winner due to our own holiday break but I'm excited to announce our latest winner! December's $100 gift card winner is… @Acctd4 is on fire! 🔥Big…
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How can I make a supplier purchase order from multiple customer estimates? Reckon Hosted.
How can I make a supplier purchase order from multiple customer estimates? Reckon Hosted.
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Superannuation
I have added a new super fund in the superannuation list but is not coming up when I try and add it to an employee - suggests why not showing. Thanks
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I have got a new phone but my MFA authenticator for STP reporting wont work - help?
I recently got a new phone. When 1 went to lodge my STP report my MFA authenticator generated code wouldnt work. I am one of 2 people that does our business wages and lodges the STP report. I used the MFA authenticator and my collegue receives a text code. When it wasnt working on my new phone I rang Reckon Tech support…
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Reckon Payments
On the Reckon Portal, under Payments, there's Reckon Payments which currently integrates with Reckon One, and plans to expand to Accounts Hosted later in 2022; well, 2022 is coming to a close. Is there a release date for this facility for Accounts Hosted?