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Paid employee annual leave instead of earnings & leave
This discussion was created from comments split from: π¬ Live chat is now available in Reckon One!.
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EOFY report showing more employees than I have
Hi, just attempting my STP EOFY report, should be simple as there are only 2 employees. However the report is showing 5 employees, 2 with the same name, and 3 with the same name. There for the report is doubling one gross income and multiplying the other X3. I just don't know how to sort this out.
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Entered LSL twice, how do I correct it?
This discussion was created from comments split from: π¬ Live chat is now available in Reckon One!.
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Unable to open the tax table file
Re: Reckon Accounts Premier Desktop Since upgrading to V34, one of my computers keeps giving me the message when I open the program "Unable to open the tax table file. No calculations can be done". It will not let me begin to Pay Employees at all because of this (I could have entered the tax manually). If I go intoβ¦
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Option to add reference number for bills to reports
This discussion was created from comments split from: Ability to import previous version of spell checking dictionary.
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Why aren't any sent emails not showing in email log since 2025 upgrade
I Reckon Hosted any emails I have sent since I updated to new 2025 are not showing up on email log I hope the emails are actually being sent (I sent one to mysef and it came through) but there is no way to tell if they have been sent if they are not appearing in the log.
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Can not see the new features to update super rate and new tax table has not been installed
Hi. I am running and I have downloaded the latest software and re-opened my company file (twice because I thought I must have done it incorrectly), but I do not have the latest tax table for 25/26 or the latest features in the employee dropdown box to update the super to 12%. Please advise.
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Tax Rates Update
Hi I have been searching and cannot find if the new tax rates have been applied in the update or not? I have read the Installation Guide the Learn More guide 28 pages I have found how to update the Super but not the tax rates. Help I would like to pay wages today
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Report Labels
Is it possible to modify/edit the standard report labels? In order to get a non-Australian company tax number into a purchase report, I have used the 'Name Account#'. Is it possible to change this label to reflect the definition?
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Merged: iPad keyboard not working
This discussion has been merged.
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Can I send payslips to multiple Cc's in Reckon One?
I manage payroll for a small company and currently send payslips to the employees and Cc myself. I then have to go into my email and forward the emails onto the employer and his accountant. It would be great to be able to add the employer and accountant to the Cc line along with myself. If this can't be done - why - and isβ¦
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Important - Reckon Payments powered by Novatti will be decommissioned on 1 August 2025
Novatti will be decommissioned on 1 August 2025 Hi everyone Please be advised that Novatti will be decommissioned as a payments provider within Reckon Payments, effective 1 August 2025. This change is due to internal system issues faced by Novatti, which are unfortunately outside of our control. I'm using Reckon Payments,β¦
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Reckon Community Rewards Roundup! June 2025 π
Happy new year! ππ Well.. new financial year that is π Hopefully everyone has smooth, stress-free End of Financial year period. Its that time of the month where we recognise our awesome members for Reckon Community Rewards! June 2025's $100 gift card winner is.. As expected June turned out to be a massive month with theβ¦
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I have tried to reconcile an account but am finding entries all for one customer not reconcilled
The entries are across the 23 / 24 financial year which has already been reconciled
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EOFY- labels on the EOFY report
Just a query regarding the EOFY report, I notice when doing a pay run during this past financial year "earning &leave" are together on the pay run, but they are split into separate headings on the EOFY report. Why is this? I have never had them split like this in past EOFY reports. Is this something I have done on my end,β¦