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Bill Attachments
Hi, I am not sure if this feature exists in Reckon One, I would like to upload the Bill invoice so that it is attached to the bill information entered, like you can with Xero. Is this a feature of Reckon One? Thank you Andrew
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GST classification on Rebates
Hi all Wondering what class to classify an income rebate. ie GST or NCG eg We get paid a rebate by one of our suppliers for certain sales of products they give us an invoice for the rebate - say $1000 with GST included $90.90 In theory we are getting a rebate of $1000 — they are providing an invoice for the $1000 ( so they…
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Change default sort order for Bank Reconcilliation
Can you please default the transaction sort order for Bank Reconcilliation to Date Ascending? It's annoying the the first thing that has to be done every time is fix the sort order to match the bank statement.
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Please fix Bank Reconcilliation Logic
Can you please fix the bank reconcilliation logic. For example - If I do a BAS submission that results in a refund, obviously that refund takes a few days. Reconcilliation never figures that out, even though it's obvious. It has a similar problem on other transactions where the accounting entry and the bank entry date vary…
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Accidentally submitted payrun to STP
Hi Rav, I accidentally submitted a payrun to STP that was not meant to be submitted. How can I delete it from STP?
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Add a Totals (Balance) column and a Grand Total (Balance) field to Customer and Supplier - and even
When creating a Customer or Supplier Report and even an Account Report, it would be most useful to have a Totals (Balance) column and a Grand Total (Balance) field, in addition to the individual totals. This would save having to create ans save a XLSX or CSV file and then create a spreadsheet to find those Totals…
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Payroll Superstream
I am unable to find a report for Super contributions for the current quarter. I am not set up for Superstream at this stage. I have a number of drafts in the Superstream but they are not correct and I can't delete them. Anyone know how to find a Super report without being set up with Superstream?
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Timesheet Report by Pay Item
Currently we can report timesheet by Classification, Service Item etc. But we cannot report by Pay Item, which is the most important info to us as it stops the payroll run (we pay by timesheet). Having to troll through each employee's timesheet to find the missing Pay Item is the most time consuming and inefficient way to…
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How to delete duplicate pay run
I have created two pays in error. I need to delete the duplicate pay run. Can anyone help with how to delete the pay run. It hasn't been filed for STP and just needs to be deleted. Thank you
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Payslips not available for printing
I have processed a pay run and want to print pay slips. When I go to print payslips, there are no employees or pays listed. There is nothing to print. However, there have been pay runs so there should be payslips to print. Is anyone able to help and know the problem as to why there are no payslips available for printing.…
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Monthly PAYG WH in Quarterly BAS - Reckon One
On my quarterly BAS I usually submit my monthly PAYG WH. On Accounts Hosted, the BAS prefilled this correctly for me. On Reckon One (I have recently switched) it posts the PAYG WH for the quarter, rather than the balance for the last month. Any ideas what I need to change so Reckon One fills in my BAS correctly?
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Merged: Marking a pay run as paid but still in draft status
This discussion has been merged.
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Bank Transactions stopped pulling through via bank feed
Hi I'm finding the Westpac bank transactions have stopped pulling through via the bank feed. In other months there are also gaps in the linked data where I have had to manually import the data. I also can't get the Westpac Mastercard transactions linked to feed in. Kind regards Zoe
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POS for Reckon Accounts Hosted.
Could someone recommend a POS to work with our Reckon Accounts Hosted software thanks. Regards Darryl.
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Reckon One - payroll - payrun not opening- error code 5
Hi Team, Once again this week on Sunday I am having issues with logging in to my payroll on reckon one. I am able to login to my account but when I click to open my payroll book-pay run I am getting an error message - Aw, Snap something went wrong loading this page - Error code 5. Need urgent help. Syed