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Super for each employee is different in payroll summary vs payslip
Payroll summary Super amount for each employee is different from the pay slip total. I have done pay run adjustment / resubmit for each employee during last financial year. I have not changed payroll software. Please help.
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Invoicing - Emailed invoices - Add option for file attachments instead of links
When emailing invoices, the invoices and any other uploaded attachments should have the option of being actually attached to the email as files instead of links. This is because some clients invoice capture systems automatically capture and parse file attachments but cannot necessarily follow links to obtain the relevant…
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Setting up bank feeds in Reckon Hosted
We emailed in a bank authority to bankdata@reckon.com over two weeks ago to set up bank feeds. So far we've heard nothing further. What is the "normal" time lag before bank feeds are ready to go live?
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Creating an estimate (quote) 🎥
Creating estimates, or quotes, is really easy in Reckon One and in this video we’ll give you a walkthrough.
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Non Tax Invoice
My understanding is that Businesses not registered for Tax should not send an invoice with 'Tax Invoice' on it. If this is the case, can we get the option in Reckon Invoice for an invoice with just the words 'Invoice' in the header?
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Integrate with Brevity NDIS software
Brevity provides a recording service for NDIS to Planners that is essential in managing that business. it includes an invoicing module - information that must be entered into Reckon One Books for accounting purposes. NDIS is a growing industry and substantial invoice volumes are being processed here. A direct integration…
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New Update, E-invoicing and receiving invoices as Bills
As a performing theatre company, we sell tickets rather than raise invoices. But we receive invoices. However, I have yet to see any commentary or support to explain how we would register with Peppol as a receiver only of supplier e-invoices, nor how we would bring these e-invoices into our Reckon One Bills module. It…
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Making a cash sale 🎥
Making a cash sale, or receipt of cash, in Reckon One is really easy and can be actioned in the Receive Money screen. Check out our how-to video for a walkthrough!
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Correct super amount not showing in payroll summary
An employees company super contribution is not showing up in the payroll summary report. It does, however show up in the payrun. Any thoughts?
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Paying a bill 🎥
Paying a bill in Reckon One is super simple, and this how-to video we'll cover a couple of ways you can do so.
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customer payment applied to invoice - can not remove payment from invoice
Hi, We have received a duplicate payment from a customer. The duplicate payment has been entered via 'receive payments' and then applied to a invoice. My issue is, payment has been applied to the wrong invoice but i cannot undo the payment to the invoice to apply to the right invoice
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Can't access my records since upgrade.
Since the l upgrade email I can't access or generate invoices, can't bill, and can't access open invoices. I've lodged three support requests and spent the morning on the phone with support with no solution.
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Creating a bank account 🎥
Creating a bank account in Reckon One is really simple! This how-to video will walk you through setting up a new bank account in your book.
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Deleting a payment from an invoice 📽️
To delete a payment that has been applied to an invoice in Reckon One, you just need to perform two quick and easy steps which we've outlined the how-to video below.
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How do I send my accountant an invitation to access my book?
How do I send my accountant an invitation to access my book?