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How to add Expenses in Chart of Accounts to show in a new budget?
I am creating a new budget based on last year - only a few expenses show up even through there are many more in the Chart of Accounts, marked as active and with codes and amounts against them in last year's budget. Why are these not showing? is there something I need to do first to make them translate across to the budget…
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Receipt attachment whilst "allocating detailed payment" in bank transactions
In the Bank Transactions section whilst "allocating detailed payment", the screen shows the attachment area but an attachment can't be attached until the transaction is saved. When you save the transaction there is no option to attach, it just takes you out of the screen. I then have to manually go to the bank account and…
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Audit Trail
Dear All Can you run a report as to whom was using Accounts Hosted if they have View Only permissions? If a 'View Only' user upgrades to Version 2023 prior to Admin and therefore not backingup previous year and running reports for 2022 is this going to be a problem?
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Unable to open file - Error 6123,0
This discussion was created from comments split from: Upgrading to Reckon Accounts Desktop 2023 - Frequently Asked Questions ✔.
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Error: where an income stream collection is present, PAYGW amount must be provided
Error with submitting EOFY
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Customer Overcharge
Hi Community, I have resold a software subscription to a customer 2 weeks ago, they have paid the invoice and I have received it in Reckon. My supplier contacted me some days later and informed that they had mistakenly charged for a different product which is more expensive. How do I sort this out in Reckon, please? Should…
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STP error for Salary Sacrifice Super
The STP report is showing incorrect Sal sac super amounts for staff who have had a change to their fortnightly amount. For example myself had $400 for first pay this FY and I changed the amount to $600 this pay. Correct in payroll transaction report but showing still as $400 total in STP report.
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Cosmic Mobile app for Reckon Hosted(Android) Google Store Not up to Date
We had few recent Down load of Cosmic APP from Google store, the APP is not up to date due to some technical issues. This is the new download link below:Copy and paste this link to your android Phone browser to install the app: https://drive.google.com/file/d/16FVV8ztIstSDk94_UDZLNOTIMgsNUspR/view?usp=sharing or…
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Long Service Leave Setup
Looking for the procedure to set up LSL. Wanting to enter the employee's opening balance in weeks/days and have it accrue moving forward so Leave can be taken and show it on the payslip. I have calculated the opening accrued balance from the Business.vic.gov.au site. Thanks
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Where does my final pay run of the year belong? #EOFY 📅
Does my last pay of the year belong in the current or next financial year? Hi everyone Are you getting close to processing your last pay run of the financial year? Have you been wondering which period it belongs in? Its really easy to understand once you know 😊 📅 Why the Pay Date is important The pay date is the…
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How do I confirm I am the Admin user that can enable file upgrade to a newer version of Hosted?
How do I confirm I'm the Admin user that can upgrade my file to a newer version of Reckon Accounts Hosted? ℹ Whenever a newer edition of Reckon Accounts Hosted is released and you're ready to upgrade you will need to go through a file upgrade before you can use your existing file on the new edition. In order to upgrade a…
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Why does the incorrect version of Hosted open after I've upgraded? ℹ
Why does the incorrect version of Reckon Accounts Hosted open after upgrading? When I click one of the buttons to launch a version of Hosted, the incorrect version opens.. For example, I click the button to launch the new version of Reckon Accounts Hosted that's been released but instead the older version opens, or vice…
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Reckon Accounts Payroll prefilling paycheques
Good Morning, When processing payroll from reckon it prefills all paycheque data with the previous pay runs data including hours, annual leave loading etc. is there a way to disable this?
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Any suggestions as to why intermittently information not been displayed on screen
Only been occurring since we moved to 2023. and to make matters worse it is an intermittent issue....so wondering if there has been a change to graphic requirements with 2023 that would make this happen..... Fix is to close the company and then log back in again. Nothing from a computer perspective has changed between 2022…