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Reckon Community Rewards Roundup! July 2025 🏆
And just like that, the first month of the new financial year is already over! Hopefully everyone's EOFY was smooth, stress-free and you've got your finalisations in 🙂 The Community was absolutely buzzing with activity and unsurprisingly it was the busiest month of the year with a heeeeeap of points and badges earned! July…
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Formatting of exported payroll detail report
The formatting for the excel spreadsheet has changed recently. Column A has been narrowed when downloading, and when expanded, there are too many large and empty rows. Please correct formatting
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Recurring invoice
One invoice has been sent to customer. Once invoiced, how to make that sent invoice as Recurring invoice? There must be short cut to this rather than creating another transaction. Appreciate any suggestions/help.
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Salary Sacrifice Setup & Question
We have an employee who is Salary Sacrificing a set amount each week - prior to 2024 Reckon upgrade, the system was calculating the SG amount correctly ie calculating on gross before SS - however after the upgrade, the SG 11.5% is now calculating on gross less SS amount. I have checked the employee's details and the Box is…
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Attaching documents to new invoice format
I am very new to Reckon One (3 days) and I am using the new invoice format. However, when I attach a document, although it shows as an attachment, it doesn't get sent. I did click on the share button so it turned green and I changed the email of the customer to mine so I could see what happened. The invoice arrived…
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Super for each employee is different in payroll summary vs payslip
Payroll summary Super amount for each employee is different from the pay slip total. I have done pay run adjustment / resubmit for each employee during last financial year. I have not changed payroll software. Please help.
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Invoicing - Emailed invoices - Add option for file attachments instead of links
When emailing invoices, the invoices and any other uploaded attachments should have the option of being actually attached to the email as files instead of links. This is because some clients invoice capture systems automatically capture and parse file attachments but cannot necessarily follow links to obtain the relevant…
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Setting up bank feeds in Reckon Hosted
We emailed in a bank authority to bankdata@reckon.com over two weeks ago to set up bank feeds. So far we've heard nothing further. What is the "normal" time lag before bank feeds are ready to go live?
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Creating an estimate (quote) 🎥
Creating estimates, or quotes, is really easy in Reckon One and in this video we’ll give you a walkthrough.
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Non Tax Invoice
My understanding is that Businesses not registered for Tax should not send an invoice with 'Tax Invoice' on it. If this is the case, can we get the option in Reckon Invoice for an invoice with just the words 'Invoice' in the header?
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Integrate with Brevity NDIS software
Brevity provides a recording service for NDIS to Planners that is essential in managing that business. it includes an invoicing module - information that must be entered into Reckon One Books for accounting purposes. NDIS is a growing industry and substantial invoice volumes are being processed here. A direct integration…
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New Update, E-invoicing and receiving invoices as Bills
As a performing theatre company, we sell tickets rather than raise invoices. But we receive invoices. However, I have yet to see any commentary or support to explain how we would register with Peppol as a receiver only of supplier e-invoices, nor how we would bring these e-invoices into our Reckon One Bills module. It…
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Making a cash sale 🎥
Making a cash sale, or receipt of cash, in Reckon One is really easy and can be actioned in the Receive Money screen. Check out our how-to video for a walkthrough!
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Correct super amount not showing in payroll summary
An employees company super contribution is not showing up in the payroll summary report. It does, however show up in the payrun. Any thoughts?
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Paying a bill 🎥
Paying a bill in Reckon One is super simple, and this how-to video we'll cover a couple of ways you can do so.