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How to receive money thats not form a customer or supplier
an old employee has accidentally received a wage from the company in error, the employee has returned the funds back via a bank transfer. How would i record this in Reckon Hosted?
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MFA using authenticator for Mobile app
It would be great if the Reckon One app supports MFA using authenticator app in addition to SMS. In the meantime, it would also be good to let users know that it only supports SMS MFA currently if they had downloaded the app thinking it would work with authenticator app.
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Why does the MFA code on Reckon Payroll App get sent to a number not known to me?
Hi, I have Reckon One and can access via portal (authenticator app= MFA). I downloaded the Payroll app from App Store and tried to sign in. I got to the MFA page and 1) error message states that MFA code send to a mobile number failed and 2) I noticed the mobile number the MFA code sent to is not a number known to me, it…
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Moved: import
This discussion has been moved.
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Ability to change title of accounts appearing in fast coding.
Would ber good to be able to change the title of the accounts appearing in fast coding. Accounts all carry the title of the fast coding file without the ability to add the account number or a short name reference.
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AWS message on-screen in browser that won't go away
Hello. I have been having trouble with a message that comes up in the "https" area and it blocks the drop down menus for Lists etc and I can't get it to go away. Can anybody help please? I have tried to attach a screen shot but it will not allow me too, maybe due to security levels. The message/URL? is…
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Reckon Accounts Hosted printing issue - A file has been printed (29 August)
Hi everyone We are currently investigating reports of printing issues from Reckon Accounts Hosted. Currently when attempting to print a document such as an invoice or report, a message is appearing on-screen such as the example below and the print job does not proceed. We are currently investigating this issue in…
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Reckon One update! ✨ Custom fields, Resizable Columns, Help Videos & more!
Reckon One has received a new update which introduces some new highly requested features including Custom Fields and Resizable Columns! This release also includes other enhancements and fixes including a new home for our Reckon One help videos. Check out the full inclusions below. ✨ Custom Fields You can now create and use…
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Creating and using Custom Fields 🎥
Custom fields are a great way to add unique or additional information required for your business, customers and invoices. Check out our how-to video below to learn how to create and use custom fields with your invoices!
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Merged: RAH Printing error - A file has been printed
This discussion has been merged.
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How to Set up Recurring Transfers
I can set up recurring payments and receipts, but I need to be able to set up a client's weekly transfers (4 in total) as recurring from one of his bank accounts to another. I only get to do his work quarterly so much time is wasted entering these transfers. When I've had attempts, when I go to the account bit, it doesn't…
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Employee Deductions
We have a driver who requires an Interlock on the truck. Driver has to pay for this to be installed and removed, however he didnt have the money at the time. We have paid for it, therefore over the next few weeks we need to deduct amounts from his pay to repay it. Anyone know how I would set this up correctly, and what…
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Employee Termination & Final Payment
Good morning, I have to do the final payment to the 2 employees resigning. They have already served the notice period, and they have some annual leave balance. Also, they are entitle for the long service leave (LSL). I have calculated their LSL by using the WA long service leave calculator. Can anyone help me with the…
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Really trying to figure this out
Morning all, Following on from my black screen of death, I have had further issues this month in relation to entering memorised transactions into the customer ledger. The issue is that my account is the one that is having issues, and not the system. I have tried it on 2 seperate computers and I keep getting mysterious…
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Unable to get manual import EFT details. What is happening here please?
Hi. Trying to upload a QIF file from Bank Data and coming up with this error. Even though have done exactly same process many times before.